Saudi Arabian Airlines, which joined the 16-member SkyTeam global alliance recently, has started implementing code-share agreements with the alliance’s member airlines, allowing its passengers to select suitable carriers to reach their final destinations.
“We have started marketing this service to passengers traveling to a number of European destinations, in preparation to apply the same to all destinations to which SkyTeam airlines operate their flights,” said Abdullah Al-Ajhar, vice president for public relations.
SkyTeam, which includes Air France, Alitalia, China Airlines, Delta Air Lines, KLM Royal Dutch Airlines, Korean Air, Aeroflot, Aeroméxico and Air Europa, offers more than 14,700 flights for nearly 530 million passengers to its 958 destinations in 173 countries.
“We have started applying code-share service or commercial exchange between member airlines. A passenger can now travel to Munich, Vienna, Barcelona and Amsterdam using the same ticket. There will not be any change in the flight number,” he explained.
Al-Ajhar said the new code-share system would give passengers a lot of new options to reach their destinations at competitive rates.
“We have set up a working team to enlighten passengers about SkyTeam services.”
Saudia passengers traveling on SkyTeam member airlines would receive special services such as priority boarding, landing, baggage clearance and extra baggage allowance in addition to facilities of special lounges.
“They will receive a variety of excellent services, before, during and after the flight, including completion of travel procedures at special counters,” he said.
Saudia signed the SkyTeam agreement on May 29, 2012, becoming the first airline in the Middle East to join the alliance. Khaled Al-Molhem, director general of the airline signed the deal with SkyTeam Managing Director Michael Wisbrun during a ceremony at King Abdulaziz International Airport.
Al-Ajhar emphasized the strategic dimension of the SkyTeam agreement. "The strategic location of Saudia between the east and the west gives the alliance a strategic dimension," he told Arab News. He expected at least 20 percent increase in Saudia passenger numbers as a result of the deal.
"It will also enable Saudia to give customers quick connections to destinations anywhere in the world. Saudi students in the US, Europe, New Zealand, Japan and other parts of the world can now fly without any hassle," he added.
Al-Ajhar said code-share agreements with member airlines would help Saudia passengers enjoy special fares. SkyTeam's America, Asia, China, Europe, Italy and Mexico fare passes allow customers who purchase a trans-Atlantic, trans-Pacific or inter-continental ticket to America, Asia or Europe to also purchase three or more one-way intra-region flight segments at reduced fares.
Code-sharing gives Saudia passengers more options
Code-sharing gives Saudia passengers more options
Timely intervention by medical specialists saves Egyptian pilgrim from losing eyesight
- Patient suffered from retinal detachment accompanied by cataracts
- After a one-day surgery, the patient continued with her Hajj rituals
MAKKAH: Quick and precise intervention by a medical team at the Eye Health Center of King Abdullah Medical City in Makkah saved the sight of an Egyptian pilgrim who experienced sudden vision loss, Saudi health authorities announced on Thursday.
A series of examinations revealed that the patient was suffering from retinal detachment accompanied by cataracts, an emergency eye condition that can result in permanent vision loss if not treated promptly, said a Makkah Health Cluster statement carried by the Saudi Press Agency.
After a one-day surgery, the patient was discharged in stable condition and was able to continue with her Hajj rituals safely and with comfort.
"She is now receiving close medical follow-up to ensure retinal stability and gradual improvement in her vision," the health cluster said.
Each year, Saudi Arabia deploys around 50,000 healthcare and technical professionals to work 24 hours daily during Hajj to ensure the health and safety of pilgrims.
Last year, the Ministry of Health said more than 142,000 pilgrims benefited from various healthcare services provided by health centers and hospitals.
Of the number, 4,082 were admissions to hospitals and medical centers, out of which 24 open-heart surgeries, 249 cardiac catheterizations, and 1,006 dialysis sessions were rendered.
Saudi crown prince, Canadian prime minister discuss bilateral relations
RIYADH: Saudi Crown Prince Mohammed bin Salman and Canadian Prime Minister Mark Carney shared a call on Thursday and discussed bilateral relations.
They discussed prospects for cooperation between the two countries, and opportunities to develop and enhance it in all fields, the Saudi Press Agency reported.
The pair also reviewed the situation in the Middle East, agreeing on the need for sustainable peace in the region.
Carney was victorious in a May election after taken over as prime minister in March following the resignation of his predecessor Justin Trudeau.
The crown prince and Carney discussed energy security and deepening trade between Riyadh and Ottawa, according to a readout from the Canadian premier’s office.
Both leaders agreed to remain in close contact, it read.
Umm Al-Qura University: Training students to work with millions of Hajj pilgrims
- Makkah-based institute plays significant role in developing Hajj experience under Saudi Vision 2030
- One of the institute’s most important contributions is its seasonal field studies, says official
MAKKAH: As part of Saudi Arabia’s efforts to improve the experience of Hajj, a specialized institute at Makkah’s Umm Al-Qura University is training thousands of professionals to work with the millions of pilgrims expected to travel to the two holy cities.
The Custodian of the Two Holy Mosques Institute for Hajj and Umrah Research plays a significant role in national development efforts under Vision 2030.
Director Khalid Al-Ghamdi spoke to Arab News about how the institute is working to improve the experience of the Hajj and Umrah pilgrimages.
“The institute remains a key driver in enhancing the pilgrimage experience through applied research and strategic capacity building,” Al-Ghamdi told Arab News.
“As an advanced scientific arm, it plays a vital role in improving the efficiency and safety of services at the Grand Mosque and the holy sites.”
HIGHLIGHTS
The institute also trains thousands of field personnel annually to serve pilgrims and Umrah performers, in roles including security and healthcare staff, drivers and volunteers.
Training is delivered through immersive rehearsals that closely mirror real-world conditions in the field.
The institute is a globally unique research center dedicated to serving a gathering of unparalleled scale and significance.
One of the institute’s most important contributions is its seasonal field studies, Al-Ghamdi said.
Carried out annually during the Hajj and Umrah seasons, these studies document and analyze real-time challenges in key areas such as crowd movement, transport flow, environmental hazards, emergency response and overall efficiency.
He added that the outcomes of these studies serve as a vital technical reference for authorities, offering data-driven recommendations that support more effective planning for future seasons — a crucial function as crowds throng at holy sites in high temperatures.
The institute also trains thousands of field personnel annually to serve pilgrims and Umrah performers, in roles including security and healthcare staff, drivers and volunteers.
Training is delivered through immersive rehearsals that closely mirror real-world conditions in the field.
The institute also operates in close coordination with various government entities, including the Ministry of Interior, Civil Defense and the Transport Authority, to align its training with official guidelines.
Al-Ghamdi also discussed the institute’s advisory role in shaping regulatory and operational frameworks for Hajj and Umrah services.
The advisory role includes evaluation studies and environmental impact assessments, which inform strategic decisions on infrastructure development and service quality enhancement.
The institute is a globally unique research center dedicated to serving a gathering of unparalleled scale and significance.
Its research priorities are uniquely tailored, setting it apart from its international counterparts through a specialized focus on the Hajj, the holy sites, the two holy cities and related areas including urban planning, environmental sustainability and humanitarian services.
Additionally, Umm Al-Qura University offers academic programs in medicine and administration, specifically designed to prepare students for managing the unique operational demands of the Hajj and Umrah seasons.
King Salman receives letter from Russian President Putin on Saudi-Russian ties
- Message was delivered to Deputy Foreign Minister Walid bin Abdulkarim Al-Khuraiji during his meeting in Riyadh with Russian Ambassador Sergei Kozlov
RIYADH: King Salman received a letter from Russian President Vladimir Putin on Thursday regarding relations between Saudi Arabia and Russia, the Saudi Press Agency reported.
The message was delivered to Deputy Foreign Minister Waleed Elkhereiji during his meeting in Riyadh with Russian Ambassador Sergei Kozlov.
The two officials reviewed Saudi-Russian relations and discussed regional and international developments, as well as ongoing diplomatic efforts on key issues, SPA added.
Elevating the comfort and dignity of Hajj pilgrims
- Premium amenities on offer for ease, safety, accessibility
- Hajj operators say VIP packages within Islamic guidelines
JEDDAH: A number of premium amenities are available for Hajj pilgrims seeking greater comfort, safety and accessibility during the pilgrimage.
Some of the offerings include specialized tents, gourmet meal options, personal care kits, and 24/7 medical support.
Hajj operator Abdullah Ali bin Mahfouz spoke to Arab News about some of the new services introduced this year.
“We have enhanced our services in very small things,” he said. “Like the pillow, which now weighs 1,100 grams, and the mattresses, which are more comfortable for rest.
“We’ve also set up specialized tents that include mosque praying areas, which were previously located outside. One entire tent is equipped with massaging chairs to provide added comfort to the pilgrims.”
These upgrades allow pilgrims regardless of age or physical condition to perform their rituals with dignity.
“Our trained staff are available to support pilgrims at every stage, with special care provided for those with mobility needs.”
Wheelchair users are offered dedicated support during essential movement between the holy sites, and the operator also offers 24-hour meal and medical services.
“The Islamic sermon is provided in English, Arabic and Urdu, ensuring that everyone can understand and connect with the spiritual message,” Mahfouz added.
Mohammed Hamed, representing another Hajj operator, highlighted efforts to provide a comfortable pilgrimage.
“We have designed beds in a style with dividers so pilgrims are not disturbed by others in the tent,” he said.
“Each sleeping space includes charging points and reading lamps, allowing pilgrims to rest and recharge both physically and electronically.”
To minimize crowding and waiting, the company brings meals directly to pilgrims. “We will provide food to them wherever they are sitting ensuring a peaceful environment,” Hamed added.
Critics of VIP Hajj packages sometimes raise concerns about preserving the pilgrimage’s spiritual essence. However, providers insist these services are aligned with Islamic values and are merely accommodating varying needs among the faithful.
Salim Mansour, another Hajj service provider, defended the rise of VIP offerings. “The VIP packages are carefully designed to remain within the accepted religious guidelines of Islam.
“Many pilgrims opt for VIP Hajj packages to enjoy added conveniences, such as accommodation near the Jamarat area in Mina and dependable transportation services.”
These services are part of a wider initiative under Saudi Arabia’s Vision 2030, aimed at enhancing and modernizing the nation’s pilgrimage and tourism offerings.
