RIYADH: Following the successful launch of health call centers in the capital a few years ago, Saudi Health Minister Dr. Tawfiq Al-Rabiah has now established a new 937 Service Center. The center aims at serving patients and their families, taking their feedback and providing them with urgently needed health advice.
At the launch, the minister commended the organization’s strong ethos in serving citizens round the clock via a toll-free emergency number on which specialists and physicians respond to inquiries immediately and, if need be, refer callers to consultants. He also expressed gratitude to all those providing the services and encouraged them to increase their efforts.
Al-Rabiah said the Ministry of Health had modified the framework of the center under government direction in order to improve its services and make it more beneficial to both residents and citizens.
He highlighted a number of services the 937 emergency call center aims to provide: medical counseling, internal referral, opportunities for treatment abroad, information regarding heath service sites and receiving complaints/remarks coming from all government and private health facilities. The complaints are redirected to relevant departments where they are dealt with and action is taken.
“Through these centers, the ministry seeks to satisfy citizens and has been successful with 83 percent of the callers,” the minister said, pointing out that despite challenges, the ministry has been working vigorously to achieve the health goals listed in Saudi Vision 2030.
The center also works on preparing and analyzing statistics in order to understand the performance of health services in the region followed by upgrading and including them in the ministry’s plan for development. The evaluation which is published weekly is closely monitored by the ministry.
The 937 Service Center is an important initiative of the ministry as it provides medical services via telephone to people in all parts of the Kingdom. The number of calls answered during the past five months was 183,355, and those pertaining to medical consultations were 59,672. The role of the center is also to create awareness regarding infectious diseases, toxins and medicines.
Saudi Health minister opens new emergency call center
Saudi Health minister opens new emergency call center
Saudi FM meets US envoy to discuss developments in Lebanon
- Explored collaborative efforts to address challenges facing Lebanese people and in broader region
RIYADH: Saudi foreign minister Prince Faisal bin Farhan met with Amos Hochstein, the US Special Envoy to Lebanon, on Sunday at the Ministry of Foreign Affairs headquarters in Riyadh.
The meeting focused on regional issues, with particular attention given to the situation in Lebanon, the Saudi Press Agency reported.
Both sides exchanged views on recent developments and explored collaborative efforts to address the challenges facing the Lebanese people and the broader region, SPA added.
Also in attendance was Prince Yazid bin Mohammed bin Fahd Al-Farhan, advisor to the Minister of Foreign Affairs for Lebanese Affairs, who contributed to the discussions.
Saudi leadership offers condolences after death of Jordan’s Princess Majda
- Princess Majda passed away in Amman on Jan. 3, the Royal Hashemite Court said
- Swedish-born princess was born Margaretha Inga Elisabeth Lind and became known as Princess Majda after her marriage.
RIYADH: Saudi Arabia’s King Salman and Crown Prince Mohammed bin Salman sent cables of condolences to the king of Jordan after the passing of Princess Majda Raad, Saudi Press Agency reported on Sunday.
Jordan’s King Abdullah attended the funeral of Princess Majda, the wife of Prince Raad bin Zeid, at the Royal Cemetery on Friday, The Jordan Times reported.
Princess Majda passed away in Amman on Jan. 3, the Royal Hashemite Court said. The Swedish-born princess was born Margaretha Inga Elisabeth Lind and became known as Princess Majda after her marriage.
New community initiative brings Saudi artisans together for ‘Year of Handicrafts’
- Workshops held for aspiring artisans and crafters
- Events will be held throughout the year
RIYADH: The Royal Institute for Traditional Arts launched a new community initiative on Saturday with a packed day of workshops and discussions with inspiring figures in the handicrafts field.
As 2025 kicks off with the Ministry of Culture labeling it the “Year of Handicrafts,” TRITA aims to bring a sense of camaraderie to artisans and aspiring crafters with its “Wrth Community,” which will host several events through the year.
Nermeen Al-Naimi, an artisan at TRITA, told Arab News: “Today, the community of Wrth started, so that’s very good for artisans because we are looking for somewhere we can belong.
“Wrth is the place we belong now with this community, it’s more like a second house for us because we exchange experiences, we exchange techniques and tools and stuff like that. It’s a growing kind of family, so we’re happy that they made this step today, and we’re grateful.”
(AN photos by Abdulrhman Bin Shalhoub)
The six-hour event brought artisans at various levels and from various crafts together for a day of engagement through workshops on traditional crafting with wood, metals, clay, and stones.
Silversmiths Ayat Dhahi and Revan Abdulsabour shared their expertise on sculpting and formation, from design to implementation, while others, such as sculptor Helwa Al-Atawi, shared success stories of turning a passion into a career.
Jewelry designer Rughad Al-Hogail weighed in with her entrepreneurial experience of taking local crafts to international markets.
Al-Naimi is an instructor for jewelry manufacture and design, but came to the inaugural Wrth event as a student, signing up for a wood-carving workshop that allows participants to identify the types of traditional engravings in the Najd region, and producing a wooden coaster using the technique with a copper inlay.
“I decided to go back to wood because I did clay before, and I did metals before, so I wanted to incorporate wood in my designs …
“It has metal in it, so, the experience was amazing because I use metal combined with wood, combined with a little bit of this technique.”
Other workshops explored traditional engraving methods, their use in the manufacture of innovative products, and employing traditional engravings in contemporary art.
Al-Naimi works as a personal branding consultant, and part of her job is to help individuals realize their hopes and connect with ways to energize themselves.
“One of the things that makes me happy is working with my hands. So working with metal, with wood, it’s all a stress relief. Plus you make something beautiful.”
Al-Naimi joined TRITA about two years ago, working with metals, but quickly found that it was more than just a space to create.
“Here at the Royal Institute, it’s support all the way — for the trainers, for the products; they have an online store now,” she said. Here students’ creations are up for sale at the physical location and online, creating profitable opportunities for aspiring and established artisans.
Wrth Community aims to lead the revival and development handicrafts, linking them to modern design and technology, enhancing the participation of institutions and the local community to highlight the importance of traditional arts in defining cultural identity, while also equipping people with ways to create traditional arts in today’s market.
Wrth Community provides opportunities for artisans to meet, exchange knowledge and enhance personal and professional skills with a focus on education, crafts, entrepreneurship, and dialogue sessions. By creating a supportive environment, TRITA hopes to stimulate talent and creative individuals to learn and practice traditional arts and crafts.
TRITA is a pioneering organization that highlights the national identity and enriches Saudi traditional arts locally and globally, promoting them and recognizing pioneers in the fields of traditional arts. This contributes to the preservation of traditional arts by supporting national capabilities and talents while encouraging those interested in learning, mastering and developing them.
KSrelief and UNHCR officials discuss enhanced humanitarian support in Syria
- An estimated 6.8 million Syrians remain displaced within the country, while more than 5.5 million have sought refuge in neighboring countries
DAMASCUS: Officials from the King Salman Humanitarian Aid and Relief Center and the UN High Commissioner for Refugees met in Damascus on Sunday to discuss coordinated efforts to assist the Syrian people, the Saudi Press Agency reported.
The meeting, focused on bolstering humanitarian and relief operations in the region, was attended by Abdullah bin Saleh Al-Harees, charge d’affaires of the Saudi Embassy in Syria.
During the discussions, UNHCR officials praised their strategic partnership with KSrelief, highlighting the importance of their joint initiatives to support refugees and displaced persons in Syria.
Both parties also reiterated their commitment to ensuring that vulnerable populations have access to essential resources and services to live with dignity.
The humanitarian crisis in Syria remains one of the most pressing in the world, especially after the fall of Bashar Assad’s regime in December of last year, following over a decade of civil war.
Assad’s ouster came after years of intensified international sanctions and a lightning offensive across key cities by opposition militias, culminating in his government’s collapse.
An estimated 6.8 million Syrians remain displaced within the country, while more than 5.5 million have sought refuge in neighboring countries such as Turkiye, Lebanon, and Jordan.
Humanitarian organizations like KSrelief and UNHCR play a crucial role in addressing these challenges, providing essential aid such as food, shelter, and medical care.
In Syria, UNHCR has been a critical player in responding to the humanitarian crisis, assisting the millions of displaced Syrians and advocating for sustainable solutions to their plight. Its collaboration with partners such as KSrelief has been key to addressing the evolving needs of those affected by the conflict.
On Sunday, Fadi Al-Qasim, the Syrian Minister of Administrative Development in the transitional government, met with the KSrelief team in Damascus in the presence of Al-Harees.
During the meeting, they discussed strategies for delivering relief aid to support the Syrian people and civil society.
Al-Qasim expressed his gratitude to the KSrelief team for their generous assistance and praised the urgent humanitarian aid provided by Saudi Arabia to Syria.
Saudi minister receives British ambassador to Riyadh
- They discussed bilateral relations and various topics of common interest
RIYADH: Saudi Arabia’s Deputy Minister for Political Affairs Saud Al-Sati received UK Ambassador to the Kingdom Neil Crompton in Riyadh on Sunday.
During the meeting, they discussed bilateral relations and various topics of common interest, the Foreign Ministry wrote on X.
Meanwhile, Pakistan’s Ambassador to the Kingdom Ahmed Farooq signed the condolence book honoring the life and legacy of former US President Jimmy Carter, the Embassy of Pakistan wrote on X on Sunday.
