After Harvey, insurance drones take to the Texas skies

In this Aug. 30, 2017 photo, Laura Shell, center, a Travelers catastrophe claims specialist from Lexington, Va., trains to become a certified drone operator at the insurance company's Windsor, Conn., training center. (AP)
Updated 05 September 2017
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After Harvey, insurance drones take to the Texas skies

WINDSOR, Connecticut: Insurance adjusters are bringing more drones with them than ever before as they head to Texas to assess the damage from Harvey.
Companies are using the drones on a much larger scale to record images, save time and spare human adjusters from venturing into potentially unsafe areas. Insurers have increased their fleets since the Federal Aviation Administration eased some restrictions a year ago, and tried them out in areas of the southeastern US hit by Hurricane Matthew last October.
Travelers Insurance, based in Hartford, had 65 certified drone pilots as of Friday among the 600 employees deployed to the Houston area. Claims specialist Laura Shell, who will be in Texas this week, spent last week at the company’s training center in Windsor, Connecticut, learning how to pilot drones.
“This is great,” said Shell, 55, of Lexington, Virginia, whose job typically has involves climbing a lot of ladders. “It’s going to allow me to get a look into areas that aren’t easily accessible and onto roofs and do it quickly.”
The drones will dramatically cut the time it takes to assess damage, according to Jim Wucherpfennig, vice president of claims for Travelers. The company has trained 300 employees as certified drone operators and expects to have about 600 by early 2018, he said.
Instead of making two or three trips to a house, often with an outside contractor trained in setting up scaffolds and ladders, the adjusters will now be able to do detailed exterior inspections in one trip. The drone’s camera is linked to an application on the employee’s phone, allowing them to take measurements and shoot high-definition photos and videos, often while the customer looks on.
The drones do have limitations. They cannot fly in heavy wind or rain, and they cannot go inside homes to inspect damage.
That’s one reason State Farm has decided, for now, not to use its drone fleet in Houston, spokesman Chris Pilcic said.
“With the damages caused by Hurricane Harvey, our claims adjustors will likely need to inspect both the interior and exterior of the home to assess coverage and damages,” he said. “For this situation, we find that the best way to service our customers and evaluate coverage and damages is through on-the-ground claims handling.”
Most major insurers now have a fleet of drones, and the technology has become so inexpensive that even smaller companies are beginning to use it, according to Jim Whittle, chief claims counsel for the American Insurance Association. He said the benefits were evident in the response to Hurricane Matthew.
“If you had a good line of sight, for example, but you were stopped by nature or law enforcement from entering an area, you could put a drone in the area and get access to that property,” he said. “That could demonstrate immediately that that was a property that had considerable wind damage, let’s say, and allow the insurer to cut a check.”
Allstate has contracted with a third-party drone operator to do hundreds of inspections a day in the Houston area, spokesman Justin Herndon said. The company also is using fixed-winged aircraft, equipped with artificial intelligence technology, to assess damage to the entire region, comparing images from before and after the storm, he said.
“This is the widest-scale use of drones that we’ve ever been a part of to date,” he said.
People will use the information from the drones and planes to help make their estimates, Herndon said, but the technology won’t take the place of adjusters. Wucherpfennig concurred, saying Travelers claims specialists will almost always do an on-the-ground inspection to get a final written estimate. But, he said, the drones give them a head start.
“It’s all about getting the customer back on their feet more quickly, paying them more quickly so they can get their damages repaired as quickly as possible.”


South Korea opposition says it will vote to impeach acting President Han Duck-soo

Updated 16 sec ago
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South Korea opposition says it will vote to impeach acting President Han Duck-soo

  • Democratic Party had threatened to impeach Han if he does not immediately appoint three justices to fill the vacancies at the Constitutional Court
  • The court is trying the impeachment of President Yoon Suk Yeol over his Dec. 3 declaration of martial law
SEOUL: South Korea’s main opposition party said it will introduce a bill to impeach acting President Han Duck-soo on Thursday and hold a vote on Friday, a move that could deepen the country’s constitutional crisis triggered by a short-lived martial law.
The opposition Democratic Party had threatened to impeach Han if he does not immediately appoint three justices to fill the vacancies at the Constitutional Court. Parliament voted in favor of three nominees on Thursday, but they have yet to be formally appointed by Han.
The court is trying the impeachment of President Yoon Suk Yeol over his Dec. 3 declaration of martial law.
“It has become clear that Prime Minister and acting President Han Duck-soo does not have the qualification or the will to safeguard the Constitution,” Democratic Party floor leader Park Chan-dae said in a statement.
If Han is impeached, the finance minister will assume the acting presidency. The Democratic Party has majority control of parliament, but there is disagreement between the parties and some constitutional scholars over whether a simple majority or a two-thirds vote is needed to impeach the acting president.
Han said earlier on Thursday that he will not appoint the justices until political parties reach agreement on the appointments, because for him to do so without political consensus will harm constitutional order.
Two of the proposed appointees for the Constitutional Court up for the vote on Thursday were nominated by the Democratic Party and one by Han’s ruling People Power Party. The ruling party objected to the breakdown, saying it had not agreed to it.
Han has been under pressure to make the appointments, but political parties have disagreed on whether he has the authority to do so as acting president.
The court is set to hold its first hearing on Friday in the trial to decide whether to remove Yoon or reinstate him.
Under the constitution, six justices must agree to remove an impeached president, meaning the current justices must vote unanimously to remove Yoon. The court has said it can deliberate without the full bench.
Yoon, who was impeached by parliament on Dec. 14 in a vote joined by some members of his center-right party, has not submitted legal papers as requested by the court as of Thursday, court spokesperson Lee Jean told a media briefing.
On Wednesday, he did not respond to the latest summons for questioning in a separate criminal investigation.
Yoon’s repeated defiance has sparked criticism and calls from the opposition for his arrest.

Azerbaijan mourns 38 killed in plane crash in Kazakhstan

Updated 47 min 40 sec ago
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Azerbaijan mourns 38 killed in plane crash in Kazakhstan

  • Flight Radar website showed the plane deviating from its normal route, crossing the Caspian Sea and then circling over the area where it eventually crashed near Aktau

ASTANA: Azerbaijan began a national day of mourning Thursday after a passenger jet from the flag carrier crashed in western Kazakhstan on Christmas Day, killing 38 of the 67 people onboard.
The Embraer 190 aircraft was supposed to fly northwest from the Azerbaijani capital Baku to the city of Grozny in Chechnya in southern Russia, but instead diverted far off course across the Caspian Sea. It crashed Wednesday near the city of Aktau in Kazakhstan.
Azerbaijan Airlines reported that 67 people were on board the jet — 62 passengers and five crew members.
Kazakh Deputy Prime Minister Kanat Bozumbayev told Russia’s Interfax news agency that 38 people had been killed, while the Kazakh emergency situations ministry reported “29 survivors, including three children, have been hospitalized.”
Azerbaijani President Ilham Aliyev declared Thursday a day of mourning and canceled a planned visit to Russia for an informal summit of the Commonwealth of Independent States (CIS), a grouping of former Soviet nations.
Aliyev’s office said the president “ordered the prompt initiation of urgent measures to investigate the causes of the disaster.”
“I extend my condolences to the families of those who lost their lives in the crash... and wish a speedy recovery to the injured,” Aliyev said in a social media post.
The Flight Radar website showed the plane deviating from its normal route, crossing the Caspian Sea and then circling over the area where it eventually crashed near Aktau, an oil and gas hub on the eastern shore of the sea.
Azerbaijan state news agency AZERTAC reported the aircraft’s black box, which records the flight data, has been recovered.
The Kazakh transport ministry said the plane was carrying 37 nationals from Azerbaijan, six from Kazakhstan, three from Kyrgyzstan and 16 from Russia.
Azerbaijan Airlines, the country’s flag carrier, said the plane “made an emergency landing” around three kilometers (1.9 miles) from Aktau.
The Kazakh emergency situations ministry said its staff put out a fire which broke out when the plane crashed.
It said 150 emergency workers were at the scene.
Kazakhstan said it had opened an investigation into the cause of the crash, which was not immediately clear.
Azerbaijan Airlines initially said the plane flew through a flock of birds before withdrawing the statement.
“We cannot disclose any investigation results at this time,” the office of Azerbaijan’s prosecutor general said in a statement.
“All possible scenarios are being examined, and the necessary expert analyzes are underway,” it added.
It said an investigative team led by the deputy prosecutor general of Azerbaijan has been dispatched to Kazakhstan and is working at the crash site.
A Kazakh woman told the local branch of Radio Free Europe/Radio Liberty (RFE/RL) that she was near where the plane crashed and rushed to the site to help survivors.
“They were covered in blood. They were crying. They were calling for help,” said the woman, who gave her name as Elmira.
She said they saved some teenagers.
“I’ll never forget their look, full of pain and despair,” said Elmira. “A girl pleaded: ‘Save my mother, my mother is back there’.”
The health ministry said a special flight was being sent from the Kazakh capital Astana with specialist doctors to treat the injured.
Russian President Vladimir Putin held a phone conversation with Aliyev and “expressed his condolences in connection with the crash,” his spokesman Dmitry Peskov told a news conference.
A Russian emergency situations ministry had been sent to Aktau with medical personnel and other equipment, Putin said later as he opened the CIS leaders’ meeting in Saint Petersburg.
Azerbaijan’s first lady Mehriban Aliyeva, who is also the country’s first vice president, said she was “deeply saddened by the news of the tragic loss of lives in the plane crash near Aktau.”
“I extend my heartfelt condolences to the families and loved ones of the victims. Wishing them strength and patience! I also wish a speedy recovery to the injured,” she said on Instagram.
Chechen leader Ramzan Kadyrov said on Telegram: “I express my condolences to the relatives of the passengers of the Azerbaijan Airlines jet who died.”


Kashmir’s ‘bee queen’ sets out to empower women, inspire youth

Updated 58 min 29 sec ago
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Kashmir’s ‘bee queen’ sets out to empower women, inspire youth

  • Sania Zehra manages about 600 bee colonies, sells products across India
  • She created an empowerment group to help aspiring women entrepreneurs

NEW DELHI: For the past four years, beekeeping has become central to Sania Zehra’s life. Every morning, she wakes at about 6 a.m. to tend to her colonies, before spending the rest of the day building the enterprise that turned her into the “bee queen” of Kashmir. 

Her beekeeping journey began as a 16-year-old, watching her father hard at work at the family farm in Balhama in Indian-controlled Kashmir.

“I first saw my grandfather working with the bees, and then I saw my father doing the same business. When I saw my father working hard, I decided to also contribute and support him,” Zehra told Arab News. 

She overcame her initial fear of bee stings and got to work immediately, applying for a government scheme that allowed her to expand the business. 

It was not always smooth sailing — she struggled to make a profit in the first couple of years and had to juggle maintaining the hectic routine of beekeeping and selling her products. 

But as her hard work of managing hundreds of colonies garnered her the “bee queen” title, today her products are being sold across the country.

“I am selling my product across India (and) I am getting orders from Saudi Arabia, Pakistan, Dubai, South Africa, Qatar and all,” Zehra said. 

Beekeeping is a multi-pronged passion for the 20-year-old, who sees it as a way to protect the environment and preserve her family legacy. 

She joins an increasing number of women in Kashmir who are running their own businesses, many of whom access government programs aimed at training and supporting women entrepreneurs. 

Despite the social barriers that persist to this day, Zehra found support from her family, especially her mother. 

“My mother supports me wholeheartedly. She says ‘I have sons but you have gone ahead of the boys and there is nothing that can stop a woman if she wants to,’” she said. 

“For me, it’s a passion as well as a desire to carry the family legacy … I have been fascinated by bees’ social structure and the importance of bees in our ecosystem. I want to contribute to their conversation and produce natural honey and connect with nature. They are an inspiration for me.” 

As time went by, she found that beekeeping was not only therapeutic for her mental health but also a way to support the entrepreneurial landscape in Kashmir. 

To fuel that mission, Zehra created an empowerment group whose members comprise talented women who lack access to resources. 

“My main focus is that I should act as a catalyst for many and help others to grow too,” she said. 

With 40 members so far, Zehra is aiming to take it to 100 and help them gain access to the government initiatives that once helped her. 

“I want to give employment to all,” Zehra said. “I have a future plan to address the unemployment issue in Kashmir and make Kashmir a wonderful place. I want to inspire young people.”


Heat wave leads to warnings of potentially devastating wildfires in southern Australia

Updated 26 December 2024
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Heat wave leads to warnings of potentially devastating wildfires in southern Australia

  • The largest uncontained fire is located in the Grampians National Park and has burnt through 55,000 hectares so far
  • But there were many residential properties on the fringes of the fire that could come under threat

NEWCASTLE, Australia: Communities and firefighters across Australia’s second-most populous state were preparing Thursday for potentially devastating wildfires as a heat wave fanned by erratic winds presented the worst fire conditions in several years.
With temperatures in Victoria state reaching 37 degrees Celsius and with wind changes expected throughout the day, fire chiefs have issued stark warnings to rural communities to delay travel or leave their homes and seek safety at shelters.
Several fires are currently burning out of control across the state and Victoria deputy premier Ben Carroll said the possibility for further fires in the coming days was likely.
“Dangerous fire conditions are forming today and will go right through to Saturday,” he said at a press conference in Melbourne. “New fires can start anywhere and become dangerous very quickly.
The largest uncontained fire is located in the Grampians National Park and has burnt through 55,000 hectares so far, but no homes have reported to have been lost.
However, Emergency Management Commissioner Rick Nugent said there were many residential properties on the fringes of the fire that could come under threat.
“I wouldn’t be surprised at some point if we do have residential losses,” Nugent said. “Firefighters, I can say, are doing everything possible to protect life and protect property.”
An emergency warning was issued by fire authorities for the small town of Mafeking, 260 kilometers (160 miles) west of Melbourne, on Thursday.
Residents there were told “you are in danger and need to act immediately to survive. The safest option is to take shelter indoors immediately, as it is too late to leave.”
The Australian Broadcasting Corporation reported around 100 personnel from other Australian states are now in Victoria to assist local firefighters battling the blazes. Firefighters are being assisted by scores of water-bombing aircraft.
Parts of neighboring South Australia and New South Wales states are also on high alert due to the heat wave and elevated fire risks.
The hot, dry conditions are being compared to the Black Summer fires that gripped Australia’s two most populous states for months in 2019-20 and burned through 104 thousand square kilometers, an area roughly the size of Ohio, and destroyed thousands of homes and killed 33 people.


New York taxi jumps sidewalk outside Macy’s on Christmas Day, injuring 7

Updated 26 December 2024
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New York taxi jumps sidewalk outside Macy’s on Christmas Day, injuring 7

  • Cab driver suffered a medical episode, police said on Wednesday
  • The store is a magnet for tourists and native New Yorkers around the holidays
Seven people were injured in New York City on Christmas Day when a taxi jumped a sidewalk and hit pedestrians outside a Macy’s department store after the cab driver suffered a medical episode, police said on Wednesday.
The incident took place in Midtown Manhattan near Macy’s flagship store in Herald Square near the corner of West 34th Street and Avenue of the Americas, or Sixth Avenue. The store, with its elaborately decorated display windows, is a magnet for tourists and native New Yorkers around the holidays.
In addition to the 58-year-old taxi driver, the injured included a 9-year-old boy, two women aged 49 and three other women aged 19, 37 and 41, police added.
One 49-year-old woman with a leg injury, the 9-year-old boy who suffered a cut and the 41-year-old woman who sustained an injury to her head were taken to hospital, police said.
The remaining three pedestrians declined medical attention, according to police, which added that all the injuries were non-life-threatening.
Media images of the cab showed a heavily damaged vehicle with broken parts and dents all over it.
NBC New York cited law enforcement sources as saying that the boy and his mother who were wounded were visiting New York City from Australia. The report added that no charges had been filed and a probe into the crash was ongoing.