INTERVIEW: Leading lady of the Saudi ‘Davos for youth’ - Shaima Hamidaddin

Updated 30 September 2018
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INTERVIEW: Leading lady of the Saudi ‘Davos for youth’ - Shaima Hamidaddin

RIYADH: Shaima Hamidaddin was in her element on stage under the bright lights of a special breakout session of the Bloomberg Global Business Forum in New York’s swanky Plaza hotel last week.
As executive manager of the Misk Global Forum (MGF) — the international arm of the philanthropic organization founded by Crown Prince Mohammed bin Salman — she has been instrumental in expanding Misk’s influence around the world, in the process drawing comparisons with the World Economic Forum (WEF), the original elite network of influencers.
“We’ve been dubbed the ‘Davos for youth’, and we have an immense amount of respect for WEF and what they’ve achieved, so we’d like to follow their lead. But we are a Saudi organization first,” she told Arab News.
The Plaza event — under the banner “How youth can shape the economy” — allowed Misk to assemble some big hitters in the entrepreneurial world, including Dara Khosrowshahi, chief executive of Uber Technologies, and Josh Giegel, co-founder of Hyperloop One.
Both are examples of hi-tech, entrepreneurial companies disrupting the global mobility business, at the same time helping to bring about the social transformation planned under Vision 2030, the long-term economic strategy for Saudi Arabia.
Along with co-panelists from the world of finance, employment and consumer goods, they gave a special Saudi twist to the discussion about what it is like being a young would-be entrepreneur in today’s fast-changing business world.
“There are so many similarities among global youth, common areas in what they need and the challenges they’re facing. It’s quite holistic. The future skills they need are the same for somebody in Saudi Arabia as for somebody in the US, Germany or Africa,” Hamidaddin said.
While she believes young Saudis face many of the same challenges as youth anywhere, there is perhaps another layer of complexity in the situation in the Kingdom.
“How do we encourage Saudis to be global citizens, and also how do we equip Saudis, and other young people, with the right skills, whether they want to go into social entrepreneurship or the private route or government route?

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BIO

EDUCATION

University Of Sharjah

Insead

CAREER

Senior Administrator, Jebel Ali Free Zone Authority, UAE

Business Development Executive, Bin Hendi Enterprises

Brand Manager, Al Safi Danone

Business Development Manager, King Salman Youth Centre

Business Development Manager and Project Leader, Misk

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“There are challenges for all young people in terms of globalization and technological advancement that are unprecedented. Young people have so much exposure to these things, but at the same time they want to cope with what makes them who they are from a cultural perspective, their beliefs and values. It’s not only Saudi youth who are facing that challenge — we are global citizens, but we want to stay true to what we are,” she said.
Misk was founded in 2011 with a mandate to “discover, develop and empower Saudi youth to become active participants in the future economy.” It focused on four key areas: Education, Creative and Digital Media, Technology, and Culture and Arts.
The foundation was an essential ingredient of the Vision 2030 strategy, then still being formulated. At its heart was the challenge of finding meaningful employment and livelihood for Saudi Arabia’s booming young population.
Under the old model which had lasted the Kingdom well since its foundation, the government undertook to look after citizens’ needs mainly through employment in the public sector fueled by high oil prices.
In the post-2014 era of the “new normal” in world energy markets, this was no longer feasible. A new economic model had to be found that would reduce oil and public-sector dependency. Vision 2030 was the result.
Hamidaddin’s background reflects the dynamics between the public and private sectors. After education and early employment in the UAE, Hamidaddin returned to Saudi Arabia to work in business development in the private sector, before joining Misk when it was launched. Five years later, she was selected to be one of the leaders of the MGF project.
The buzzword for MGF is “entrepreneurialism.” Self-starting entrepreneurs provide a third option in the public-versus-private debate, creating value, wealth and employment outside the big government and corporate structures.
The big high-tech giants of the West, well represented on the New York panel by Uber and Hyperloop, were prime examples of how the Saudi economy could evolve.
“Young people have an entrepreneurial spirit by nature, and are also innovative thinkers. So rather than going down the government route, or even with the large private corporations, they want to come up with their own solutions and make their own way, either via startups or joining hands with other organizations,” Hamidaddin said.
The old model of a government job for life is more or less a thing of the past, she believes. “By nature young people are less confined to staying in one place for many years. They stay maybe two or three years, then they’ve done that and they move on,” she said.
But not everybody can be a budding Bill Gates or Mark Zuckerberg, she recognizes. One challenge is to meet current demand and supply in the local employment, both in Saudi Arabia and the wider Gulf region.
Misk is to unveil a device to help solve this problem at its big Riyadh event in November, teaming up with another high-tech startup, the online networking giant LinkedIn, which is owned by Microsoft. It is another example of Saudi Arabia plugging into the global business network.
“We’ve partnered with LinkedIn to develop a global youth employment report, basically identifying what jobs are out there, what is the demand, and what is preventing the people applying for those jobs from filling the positions. We wanted to map it, in Saudi and in other countries, to see what kind of skills are missing,” Hamidaddin explained.
The LinkedIn report, drawing on the vast amount of information the company has on individuals and their employment histories, could be a catalyst for job creation in the Kingdom and the wider Gulf. “Saudi is the biggest population and the biggest economy in the Gulf, so if LinkedIn were to focus on one country in the region you’d expect it naturally to be Saudi,” she said, while insisting she could not speak for LinkedIn.
Other alliances with international companies are also likely for Misk. Hyperloop has already joined an internship program for young Saudi graduates, Hamidaddin said. “We had a group of young people who were very happy with their experience with Hyperloop and will do it again. We’re trying to upskill our young Saudis so they can do the kind of jobs Hyperloop creates — hi-tech, innovative and dynamic.
Hyperloop is backed by Virgin entrepreneur Richard Branson, who is involved in other big projects associated with Vision 2030. “Branson is definitely an advocate for the Kingdom and that’s why we wanted to link with Hyperloop. It will be the first of many links,” she said.
But perhaps the most eye-catching of the alliances Misk has formed with international groups is the one with Uber Technologies. The Kingdom’s sovereign wealth fund, the Public Investment Fund, is a big shareholder in the ride-hailing giant.
Khosrowshahi, who became CEO of Uber a year ago, met high-placed Saudi officials during the New York event, and this could presage an even closer relationship in the future between Saudi Arabia and Uber. Car mobility has become a hot topic in the Kingdom following the decision to allow women to drive earlier this year.
“One of the reasons we asked Dara (Khosrowshahi) to be a panelist and take part with us today was to seek to establish a partnership and training program with us. This is a door to the future for Misk. We’re very excited to be working with Uber,” she said.
After New York, Hamidaddin will get down to the serious business of planning the big November event in Riyadh, and will begin thinking again of the WEF annual meeting in Davos next year. Last January, Misk hosted one of the top events at the elite Swiss gathering, bringing together business leaders such as David Rubenstein, founder of the private equity group Carlyle, Sir Martin Sorrell, the communications entrepreneur, and Khalid Al-Falih, chairman of Saudi Aramco.
“We’ll be in Davos again this year. We have a great deal of time for the WEF, but as the ‘Davos for youth’ we want to stay true to our roots as youth representatives,” Hamidaddin said.


Saudi Venture Capital Co. invests $1bn, strengthening Kingdom’s VC leadership

Updated 05 February 2025
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Saudi Venture Capital Co. invests $1bn, strengthening Kingdom’s VC leadership

RIYADH: Saudi Venture Capital Co. has committed $1 billion in investments to date, with its total assets— including contributions from partners— reaching approximately $4.8 billion, according to the company’s latest “Impact Report.”

The report highlights SVC’s pivotal role in expanding Saudi Arabia’s private capital ecosystem, underscoring the company’s contributions to record growth in venture capital, private equity, venture debt, and private credit markets since its inception in 2018.

To date, SVC has supported 54 funds, which together have invested in over 800 startups and small and medium enterprises across key sectors such as e-commerce, fintech, healthcare, edtech, transport, and logistics.

According to MAGNiTT, Saudi Arabia remained the top destination for VC investments in the MENA region for the second consecutive year, securing $750 million in 2024. This accounted for 40 percent of regional VC capital, with a 16 percent increase in deal flow, closing 178 deals— the most of any MENA country.

The UAE followed with $613 million, leading in deal volume with 188 deals and 12 exits.

“We are committed to further stimulating the private capital ecosystem in Saudi Arabia by launching required investment programs and developmental initiatives based on an analysis of the ecosystem’s needs,” said Nabeel Koshak, CEO and board member of SVC.

The report underscores Saudi Arabia’s continued dominance in the MENA VC landscape, reinforcing its position as the leading VC hub in the region. This achievement is closely aligned with the broader economic diversification goals outlined in Saudi Vision 2030, which seeks to transform the Kingdom’s financial sector and broader economy.

Since its launch, SVC’s strategic initiatives have played a key role in increasing investor participation in Saudi startups and SMEs. These initiatives have encouraged financial institutions to establish VC and PE funds, while also attracting both regional and international investors to the Kingdom’s growing entrepreneurial ecosystem.

In addition to its investment activities, SVC has launched several developmental programs designed to strengthen the private capital ecosystem. These programs include educational collaborations with local and global partners aimed at enhancing the skills of fund managers and investors, as well as producing market insight reports to support data-driven decision-making.

Established in 2018 as a subsidiary of the SME Bank, part of the National Development Fund, SVC focuses on stimulating and sustaining financing for startups and SMEs in Saudi Arabia.


Riyadh airport to revolutionize retail with major expansion: official

Updated 05 February 2025
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Riyadh airport to revolutionize retail with major expansion: official

RIYADH: Saudi Arabia is set to elevate the retail experience at King Khalid International Airport in Riyadh by expanding its duty-free offerings and upgrading infrastructure to better serve passengers.

This was announced by Abdullah Al-Salem, general manager of Commercial Business Development at Riyadh Airports Co., during a panel discussion at the Retail Leaders Circle Global Forum in Riyadh on Wednesday.

Recognizing the importance of enhancing passenger experience, Al-Salem revealed: “We’ve expanded the duty-free area by 180 percent, increasing the number of SKUs (stock-keeping units) from 4,000 to 10,000. We’ve also become the first airport in the region to introduce an on-arrival duty-free store.”

The official also highlighted ongoing expansion efforts at the airport, including the construction of two new piers—A and H—which will extend terminals 1 and 4.

Al-Salem emphasized that the expansion of terminals 3 and 4, completed last year, has led to a significant boost in retail sales. “We’ve seen sales more than triple compared to previous years,” he said.

Riyadh Airports Co. has also emerged as a leader in post-pandemic retail recovery.

“We were the first airport to recover in terms of retail sales after the pandemic,” Al-Salem noted.

He pointed to the expansion of retail space in terminals 1 and 2, which has nearly doubled in size from 1,100 sq. meters to 2,400 sq. meters, attracting high-end brands.

“We now have a much better understanding of our customers,” Al-Salem added. “Passenger behavior is different from that of mall customers,” and the airport teams have developed the expertise needed to cater to their specific needs.

The panel also featured Umair Ansari, senior vice president and general manager of travel retail for Europe, the Middle East, and Africa at The Estee Lauder Companies.

Ansari discussed the evolving nature of luxury and shifting consumer preferences. “Luxury is not one-size-fits-all,” he said, emphasizing the need to understand what luxury means to individual travelers.

He also discussed the role of digitization in transforming the travel retail experience: “When you start with digitization in mind, you travel differently. We can now engage with passengers before, during, and after their journey, making the entire experience more seamless.”

Ansari also touched on the growing influence of Gen Z consumers, who make purchasing decisions based on emotions rather than product features. “If you tap into their emotions, you can create a strong connection,” he said.


Apparel Group boosting its presence in fast-growing Saudi retail sector: CEO

Updated 05 February 2025
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Apparel Group boosting its presence in fast-growing Saudi retail sector: CEO

RIYADH: UAE-based Apparel Group is strengthening its presence in Saudi Arabia’s retail sector through strategic partnerships and expansion as the Kingdom experiences a surge in new mall developments. 

Speaking to Arab News on the sidelines of the Retail Leaders Circle Global Forum in Riyadh, the CEO of the group, Neeraj Teckchandani, highlighted the company’s commitment to growth in the Saudi market.

“There are a lot of the landlords over here and partners with whom we work. So we signed a MoU yesterday with Point, the new mall from the Red Sea Mall group, which is coming in the sea region where we have taken a significant position. And, there is another one which we are signing this afternoon at Mall Of Dhahran,” Teckchandani said.

He highlighted the company’s strategy of expanding through partnerships with mall developers. “These are all strategic partnerships which we work with these landlords. And whenever there is a new mall coming, we will take a larger position over there. And those are the MoUs we have signed. So we have signed two of them, Mall Of Dhahran as well as Point.” 

The Kingdom’s retail sector is undergoing a transformation, with significant investments in mall developments. “There are about 30 malls which are coming in Saudi over the next five years. I don’t think that any other Gulf country has got that number of malls coming up or even combined.” 

The CEO added: “Saudi is evolving, we have avenues in Riyadh coming. We have a lot of malls coming from Cenomi Centers and so on. So, for us, the growth potential is huge in Saudi. Last year, of the 250 stores that we opened in the Gulf, nearly 150 were in Saudi Arabia.”

The company is increasingly expanding its brand portfolio and footprint in the Kingdom. “So in terms of the investments, there is a lot. We signed about 28 new brands last year. We took over from other operators like Cenomi Retail or Alyasra or AlMalki or Landmark Group Saudi Arabia branch, some across the region, some Saudi specific. So, we did that for eight of the brands. So we have a lot of expansion that way,” Teckchandani said. 

The top official added that Apparel Group is set to open close to 300 stores in the region, and Saudi Arabia would be home to around 180 to 200 of them. “So big expansion plans, and we are also putting a lot of the investments into the hard infrastructure. So we are building a new distribution center in Dubai, and a new one in Qatar. And we have just finished the one in Saudi.” 

He also underlined the importance of preparing for future retail demands. “We have so much expansion coming in the next three to five years in Saudi Arabia. So we are investing a lot in terms of infrastructure, hard, whether it is a distribution center or device or the soft, we’re putting the retail academy, upskilling the talent and so on for the growth that we’re in charge of over the next couple of years.” 

According to Teckchandani, the evolution of the retail sector in the Kingdom presents numerous possibilities: “I think a lot of opportunities that way, as I mentioned, over 30 malls coming in the region gives huge opportunities.”

He added: “Saudi lacks mega malls like a Dubai mall or an Avenues Kuwait. So we will see the first one with Avenues Riyadh coming up that will lift the level of retail to the next level.” 

While the retail sector faces some challenges, Teckchandani does not see major threats apart from geopolitical factors.

Apparel Group is also focusing on omnichannel integration to enhance customer experience. “Today, for all the major retailers, it’s an omni channel, and so all of them are offline and online as well.” 

The CEO added: “All of our 2,000-plus stores, our 14 brand.coms and 61 marketplaces are seamlessly connected. I have a single view of inventory and this is available everywhere.” 

As part of its expansion, the company has signed multiple brands across fashion, beauty, home, and food and beverage, including Koton, Sur La Table, Estée Lauder, and Allo Beirut. “So, in every segment, we have signed new brands. Some have already opened in Saudi Arabia, while others are in the phase of opening.” 

Understanding and adapting to consumer trends is key to long-term success in the retail industry, according to Teckchandani: “I think you always have to see the relevance and you always have to remain relevant for your customer because you have to understand what the customer wants.” 

He added: “You can get the initial hype because of the brand power, but if you don’t remain relevant or don’t hear your customer’s voice, you will be left out. I mean, the customer will move on and we have seen this with so many brands who left the region.” 

Looking ahead, Teckchandani sees experiential retail as the next major trend shaping the sector. “Whether it’s retail or F&B, it has to be more experiential, you cannot be just transactional or selling a commodity. Gone are the days when you were just selling a piece of gummy or a footwear.” 

The top official emphasized that digital elements and an omnichannel experience at the store are necessary.

While an initial public offering is on Apparel Group’s horizon, it is not an immediate priority. “Early days for us, I would say, definitely there are plans in the medium term, but not in the near term. We will be looking at something in the range of three to five years from today,” the CEO said.


Saudi Arabia’s retail market driven by youth, digital growth: experts say 

Updated 05 February 2025
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Saudi Arabia’s retail market driven by youth, digital growth: experts say 

RIYADH: Saudi Arabia’s retail sector is undergoing a significant transformation, driven by a digitally savvy young population, increasing consumer confidence, and shifting spending habits, according to a senior executive. 

In an interview with Arab News at Retail Leaders Circle in Riyadh, Abdellah Iftahy, senior partner at McKinsey and Co., said that 75 percent of retail spending will come from Saudi youth by 2035. 

“The consumer of tomorrow is not the one that we see today, and that will actually quite dramatically shape and shake the retail industry,” Iftahy said. 

He continued: “Brands not relevant to today’s youth may struggle to compete. A key consumer trend is the rising importance of value for money, driven by a growing middle class in Saudi Arabia. This will shape the retail industry with a focus on mass-market, value-for-money offerings.” 

Iftahy noted that Saudi Arabia’s e-commerce market is expected to grow significantly, with one in four retail transactions happening online by 2035. 

This growth will be driven by increasing digital adoption, rising disposable income, and evolving consumer preferences within the Kingdom. 

“Consumers are digitally savvy, and the young population actually transacts much more, both in terms of brand discovery but also in terms of clothing, if you will, to purchase online. E-commerce will continue to become a fast-growing channel going forward,” Iftahy said. 

He mentioned that food service would be another growing channel, with significant investments expected in entertainment, hotels, hospitality, and restaurants. This, he added, would ultimately boost the food service sector for distributors supplying these outlets. 

Echoing these sentiments, Karl Nader, partner and managing director at AlixPartners, pointed out that while consumer sentiment in the US and Europe is expected to decline in 2025, the Kingdom remains an exception. 

“This is coming from a few areas. We’re increasing spend in grocery. But actually, within grocery, we expect Saudi consumers, what the data is telling us, is that there is a shift toward more value-added products, value-driven products, more discounters, private labels, and so on,” Nader said. 

As a result, consumers are adjusting their financial habits to rebalance their budgets. 

Karl Nader, partner and managing director at AlixPartners. AN photo by Loai El-Kellawy

Nader also stated that the increase in Saudi consumer spending on dining out and entertainment reflects strong consumer confidence, or short-term factors like post-pandemic recovery and government stimulus. 

One reason for this increased spending is the greater availability of entertainment options, driven by government and Public Investment Fund-backed projects that are expanding the sector. 

Luxury and e-commerce  

While budget-conscious spending is increasing, the luxury retail sector is also set for expansion, with international brands looking to establish a stronger presence in Saudi Arabia. 

“Fundamentally, retail is about demand, and if demand grows with population and expats coming, we see all of the subsectors benefiting from that,” Iftahy said. 

He added: “I think some of the subsectors that may grow faster would be luxury, because what we see today is there is a lot of spend from Saudis outside of Saudi. So, if supply comes in, we expect this to grow at a higher rate than the rest of the industry.” 

Iftahy went on to say that everything related to entertainment and hospitality is growing because people have been spending more time outside of their homes, and that trend is expected to continue.  

The evolution of Saudi Arabia’s retail industry is also changing the role of traditional retail spaces. 

Challenges vs. opportunities 

Despite the opportunities, retailers in Saudi Arabia face key challenges, including rising operational costs, workforce productivity gaps, and the need for digital transformation. 

“The productivity levels in Saudi retail are lower than global standards,” Iftahy noted. “Retailers must improve efficiency, leverage consumer data, and explore adjacent market opportunities.” 

Additionally, the changing role of women in the workforce is influencing consumer behavior. “With more Saudi women working and managing careers, retailers need to rethink their engagement strategies,” Nader said. 

Sustainability and ethical consumerism are also gaining traction among younger Saudi shoppers. “Brands that demonstrate a commitment to sustainability — through eco-friendly packaging, ethical sourcing, and corporate responsibility — will have an edge in building long-term customer loyalty,” Iftahy added. 

Retail growth 

Despite economic uncertainties in global markets, both Nader and Iftahy agree that Saudi Arabia’s retail sector is poised for continued growth. 

“I think the Saudi market across the different sectors is still growing, and there are a lot of opportunities for growth that can be captured by local or international players,” said Iftahy. 

“I would say the international players that have a value proposition and products that are differentiated and bring additional value to consumers have higher chances of winning.”  

He highlighted that Saudi Arabia offered growth opportunities across consumer and retail segments, with the greatest potential for international brands offering unique products or value propositions. 

As Vision 2030 continues to drive economic transformation, experts believe that businesses that embrace e-commerce, data-driven strategies, and experiential retail will thrive, while those that fail to adapt will struggle in an increasingly competitive market. 


Saudi retailer Panda plans over 20 store openings in 2025, says COO

Updated 05 February 2025
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Saudi retailer Panda plans over 20 store openings in 2025, says COO

RIYADH: Saudi Arabia’s Panda Retail Co. is set to open more than 20 new stores in 2025, maintaining its pace of expansion from the previous year, according to the company’s chief operating officer. 

Speaking to Arab News at the Retail Leaders Circle Global Forum 2025 in Riyadh, Abdullah Al-Sabban said the company’s focus this year will be on expanding within Saudi Arabia, particularly in Riyadh and remote areas.  

Panda’s expansion supports its goal of sustainable retail growth through innovation while highlighting the resilience of Saudi Arabia’s retail sector, which recorded SR37.4 billion ($9.97 billion) in sales in the third quarter of 2024 despite global economic challenges. 

Retail sales in the Kingdom are forecast to reach $161.4 billion by 2028, while the e-commerce sector is projected to exceed $13.2 billion by 2025, according to data platform Statista. 

“Our theme for this year is ‘expanovation.’ Expanding the sites, stores, and locations is very important. But we’re more focused on Saudi Arabia right now, more focused on Riyadh, and more focused on remote areas. We want to make sure that everybody deserves to have a Panda experience across the Kingdom,” Al-Sabban said. 

Self-funded growth 

Al-Sabban clarified that the company does not require external funding for its current expansion plans. 

“When you’re talking about 20 stores a year, that’s not an area where you need to go and find funding and support,” he said.

“We want to ensure sustainable growth. We want to make sure we have the right number and continue growing at the same trend that we’ve been growing over the last year or two.” 

He noted that securing funding would only be necessary if the company aimed to double in size. 

“Today, we’re running at 200 plus stores. If you told me I want to grow to 400 in a year, then yes, we need to get a huge amount of money. But I think it has to be organic growth. You can’t just go and expand because if we expand all our stores, we also need to expand our supply chain, logistics, commercial operations, and trucks,” he said.  

“We need to make sure that we don’t face failure as we expand in a very dramatic way. So, for now, we are going to keep it smooth and steady to ensure the right sustainability going forward,” he added. 

Regarding a potential initial public offering, Al-Sabban said Panda is still assessing the right time and approach for such a move. 

“IPO is a very critical situation, and it’s not easy to answer that, especially since we’re part of a bigger group in Savola. There are some thoughts, but we’re still discussing, negotiating, and understanding what would be the right time and approach for something like that,” Al-Sabban said. 

He said that going public is challenging and timing is key, emphasizing the need to ensure that an IPO is the right move for the organization. 

Market positioning 

In addition to opening new locations, Panda is investing in upgrading its existing stores through its customer experience and innovation program called CXR. 

He added: “We are running both projects simultaneously, ensuring we improve our existing stores while opening new ones. Hopefully, by the end of the year, we will have opened more than 20 stores in new locations.” 

Addressing competition in the Saudi retail sector, Al-Sabban emphasized Panda’s long-standing presence in the market. 

“We’ve been one of the oldest retailers in Saudi Arabia. We’ve introduced the hypermarket model in Saudi Arabia. So, we’ve been leading the market. We know our customers,” Al-Sabban said. “I think this is the challenge that people coming from outside will face — understanding the customer behavior and mindset.”  

He noted that while international retailers entering Saudi Arabia are targeting specific segments, Panda serves a broad customer base. 

“Each outside supermarket coming in is focusing on a certain segment of customers. We are focusing on everybody in Saudi Arabia, from premium all the way to different levels,” Al-Sabban said.  

He noted that while building brand trust is a challenge for international players, Panda has already earned consumer confidence, with its loyalty program, boasting over 10 million users, reflecting a strong customer base. 

Al-Sabban said Panda remains committed to maintaining competitive pricing. “On the other hand, we’re working with our suppliers to ensure we have the best prices for our customers. Make sure that we maintain that perception of the lowest price and best quality,” Al-Sabban concluded. 

“We want to make sure that we’re always known for the best prices, the best quality, and the freshness of our products for our customers.”