Snapchat surges in Saudi Arabia as it takes on Instagram

A portrait of the Snapchat logo. There are now more than 12 million daily active Snapchat users in the GCC, with over nine million of those in Saudi Arabia alone. (Reuters)
Updated 27 November 2018
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Snapchat surges in Saudi Arabia as it takes on Instagram

  • The social media company has launched Shows and forged new partnerships with regional media brands
  • The regional rollout of Shows follows a difficult year for Snapchat in which a much-hyped redesign was widely panned

DUBAI: Snapchat is boosting the content available to Saudis who now account for three out of every four of its regional users.
It is part of a wider Middle East push as it seeks to reclaim ground lost to rivals such as Instagram.
The social media company has launched “Shows” and forged new partnerships with regional media brands, expanding the local content already available on its “Discover” page and reimagining various popular series in a five-minute format.
A premium video offering that encourages the production of TV-like content for the platform’s mobile-first audience, Shows was first launched in the US two years ago.
It arrives in the Middle East and North Africa with 33 series produced by more than 20 media partners, including MBC, Abu Dhabi Media, UTurn, Dubai Media Inc. and Discovery.
The regional rollout of Shows follows a difficult year for Snapchat in which a much-hyped redesign was widely panned, losing it millions of users just as competition from Instagram heated up. In June, Instagram revealed that its Stories feature (something it copied from Snapchat) had hit 400 million daily users compared
with Snapchat’s figure of just over 186 million.
Although Snapchat has narrowed its losses and recorded higher than expected sales growth, it is still fighting to remain relevant. Its stock reached an all-time low in October and it faces an investigation by the US Department of Justice and the Securities and Exchange Commission into claims that it misled investors during its initial public offering.
As part of its fightback Snapchat has been busy making announcements across the world, most notably its bid to reinvent TV, unveiling 12 original scripted and serialized shows in October.
It is also adding 25 new series to its UK offering, with time spent watching Shows globally more than tripling since the beginning of the year. All content produced is in vertical, full-screen format.
The increased focus on content from TV networks, publishers and entertainment studios is part of the company’s bid to claw back lost ground, with the Middle East a sizeable part of that strategy.
“We learned so much about what people want by the way that they expressed what they liked and didn’t like about the redesign of the feed,” said Rami Saad, head of international content partnerships at Snapchat during the regional launch of Shows.
“We’ve gone from a tremendous redesign that took place earlier this year, to a lot of smaller iterations that help us really court the areas that we thought Snapchatters cared about or wanted to see in their feed. And I’m really glad to say that, today, we’re seeing more viewership than we have ever seen on professionally created content on Discover.”
In the Middle East time spent on Discover rose by 54 percent between April and September of this year, while daily viewership increased by 56 percent. In terms of overall usership, there are now more than 12 million daily active Snapchat users in the GCC, with over nine million of those in Saudi Arabia alone (up from seven million in April last year). There are also more than one million daily active users in the UAE.
“It’s very clear that MENA is a market that is highly engaged on Snap (and) highly engaged (with) content,” said Saad. “The changes that we’ve been making in the Discover feed are very obviously (in a market like this) making a big difference and that is exciting.”
MBC is launching its presence on Shows with five-minute versions of “Little Big Stars,” the Arabic- language edition of US variety series “Little Big Shots,” as well as “Scoop with Raya” and the Saudi-centric current affairs program “Ma’ali Al Muwatin.”
Tarek A-Qazzaz, MBC’s head of multi-platform network and social media, said the group would also be including a vertical camera on set during the production of a new drama, enabling MBC to have a Snapchat-ready version when it is broadcast next year. “We’re going to be experimenting,” said Al-Qazzaz, who said that MBC was headed toward platform agnosticism.
Jeddah-based Arabic entertainment network UTurn, which has hired an all-Saudi team to create videos just for Snapchat, will be running “Gharayeb Al Gharb” and “Abdullah W Bas,” while Discovery is to roll out culinary shows for its food and lifestyle channel Fatafeat.
“We now want to take it to the next level where we start working on original content and shows specifically for Snapchat,” said Kaswara Al-Khatib, chief executive of UTurn. “We’ve kept one thing consistent. We want to focus on video, because this is our strength, this is our turf, that’s what we know how to do.”
Although it’s a good start for Shows and for increased content in general, Saad said that much more Arabic content is required.
“Today, if you look at what’s happening in the Middle East, we have nine options for a user to consume professionally created Arabic language content in Discover,” he said. “We already have huge viewership and great numbers that we’re seeing on that. When we look at how content is consumed in other markets, I can tell you that MENA is very, very, very underserved. Underserved in every meaning of the word. We need so much more content … we need so much more breadth, and so much more depth of content.”


Microsoft faces wide-ranging US antitrust probe

Updated 28 November 2024
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Microsoft faces wide-ranging US antitrust probe

  • Competitors complain Microsoft locks customers into its cloud service
  • FTC earlier set the stage for probe into Microsoft’s role in AI market

The US Federal Trade Commission has opened a broad antitrust investigation into Microsoft, including of its software licensing and cloud computing businesses, a source familiar with the matter said on Wednesday.
The probe was approved by FTC Chair Lina Khan ahead of her likely departure in January. The election of Donald Trump as US president, and the expectation he will appoint a fellow Republican with a softer approach toward business, leaves the outcome of the investigation up in the air.
The FTC is examining allegations the software giant is potentially abusing its market power in productivity software by imposing punitive licensing terms to prevent customers from moving their data from its Azure cloud service to other competitive platforms, sources confirmed earlier this month.
The FTC is also looking at practices related to cybersecurity and artificial intelligence products, the source said on Wednesday.
Microsoft declined to comment on Wednesday.
Competitors have criticized Microsoft’s practices they say keep customers locked into its cloud offering, Azure. The FTC fielded such complaints last year as it examined the cloud computing market.
NetChoice, a lobbying group that represents online companies including Amazon and Google, which compete with Microsoft in cloud computing, criticized Microsoft’s licensing policies, and its integration of AI tools into its Office and Outlook.
“Given that Microsoft is the world’s largest software company, dominating in productivity and operating systems software, the scale and consequences of its licensing decisions are extraordinary,” the group said.
Google in September complained to the European Commission about Microsoft’s practices, saying it made customers pay a 400 percent mark-up to keep running Windows Server on rival cloud computing operators, and gave them later and more limited security updates.
The FTC has demanded a broad range of detailed information from Microsoft, Bloomberg reported earlier on Wednesday.
The agency had already claimed jurisdiction over probes into Microsoft and OpenAI over competition in artificial intelligence, and started looking into Microsoft’s $650 million deal with AI startup Inflection AI.
Microsoft has been somewhat of an exception to US antitrust regulators’ recent campaign against allegedly anticompetitive practices at Big Tech companies.
Facebook owner Meta Platforms, Apple, and Amazon.com Inc. have all been accused by the US of unlawfully maintaining monopolies.
Alphabet’s Google is facing two lawsuits, including one where a judge found it unlawfully thwarted competition among online search engines.
Microsoft CEO Satya Nadella testified at Google’s trial, saying the search giant was using exclusive deals with publishers to lock up content used to train artificial intelligence.
It is unclear whether Trump will ease up on Big Tech, whose first administration launched several Big Tech probes. JD Vance, the incoming vice president, has expressed concern about the power the companies wield over public discourse.
Still, Microsoft has benefited from Trump policies in the past.
In 2019, the Pentagon awarded it a $10 billion cloud computing contract that Amazon had widely been expected to win. Amazon later alleged that Trump exerted improper pressure on military officials to steer the contract away from its Amazon Web Services unit.


Union chiefs urge BBC staff to wear Palestinian flag colors or keffiyeh during ‘day of action’

Updated 27 November 2024
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Union chiefs urge BBC staff to wear Palestinian flag colors or keffiyeh during ‘day of action’

  • Protest on Thursday is a gesture of solidarity in support of demands for a permanent ceasefire in Gaza and the release of all hostages, organizers say
  • Some workers voice concerns that the action violates the broadcaster’s strict guidelines on impartiality and risks upsetting colleagues

LONDON: Britain’s Trades Union Congress has urged BBC staff and workers in other sectors to participate in a “workplace day of action” on Thursday by wearing the colors of the Palestinian flag or a keffiyeh.

Organizers said their call for action is intended as a gesture of solidarity and to support demands for a permanent ceasefire and end to the violence in Gaza, and the release of all hostages.

The TUC, an umbrella organization that represents 5.5 million members of 48 trade unions, suggested that employees “wear something red, green, black, or a Palestinian keffiyeh to visibly show solidarity” in their workplaces.

The National Union of Journalists informed its members of the protest last week and condemned the actions of the Israeli government, which it said have resulted in the deaths of at least 135 Palestinian journalists since the Oct. 7 attacks by Hamas last year.

“The NUJ is urging branches and chapels to show support on the day and amplify the union’s calls,” it said.

However, The Times newspaper reported on Wednesday that the campaign has drawn criticism, particularly from Jewish staff at the BBC who raised concerns that it violates the broadcaster’s strict guidelines on impartiality and risks upsetting colleagues.

A spokesperson for the TUC emphasized the need for sensitivity while participating in the protest.

“The day of action is focused on the TUC’s call for an immediate and permanent ceasefire and the release of all hostages and political prisoners,” the organization said.

“We are advising trade union members to undertake the action respectfully and to discuss with colleagues what action is best suited to their workplace.”


Lebanon state media says Israeli fire wounds 2 journalists in south

Updated 27 November 2024
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Lebanon state media says Israeli fire wounds 2 journalists in south

  • Video journalist Abdelkader Bay, two other visual journalists was reporting in Khiam when shots

BEIRUT: Two journalists were injured by Israeli fire on Wednesday, state media said, while reporting from a border town where Israeli troops and Hezbollah fought fierce battles before a ceasefire took effect.
The truce came into force on Wednesday morning after more than two months of full-scale war, which itself followed nearly a year of cross-border exchanges of fire initiated by Hezbollah in support of ally Hamas over the Gaza war.
Both Israel and Lebanon’s army have warned people against returning to southern areas heavily hit by war, with Israeli troops still present in some border towns and villages.
“Israeli enemy forces in the town of Khiam opened fire on a group of journalists while they were covering the return of the residents and the Israeli withdrawal from the town, wounding two,” the National News Agency said.
Video journalist Abdelkader Bay told AFP he was reporting in Khiam with two other visual journalists when shots were fired and he was injured along with his colleague.
“We saw people checking on their homes and, at the same time, we were hearing the sounds of tanks withdrawing,” Bay said, adding the other wounded journalist was hospitalized.
“While we were filming, we realized there were Israeli soldiers in a building and suddenly they shot at us,” he said.
“It was clear that we were journalists,” he added.
Photographer Ali Hachicho was with Bay in Khiam when the incident happened but was not injured. They both said they saw a drone above the town before shots were fired.
“We saw military fatigues on the ground,” Hachicho told AFP, then he spotted Israeli soldiers nearby.
“When I put the camera to my eye to film them, I started hearing the sound of bullets between our feet,” he said.
Later on Wednesday, the Israel army set limits on nighttime movement in south Lebanon.


Watchdog calls for international probe into alleged war crimes targeting journalists in Lebanon

Updated 27 November 2024
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Watchdog calls for international probe into alleged war crimes targeting journalists in Lebanon

  • Committee to Protect Journalists urges actions to ‘ensure journalist murders do not go unpunished’
  • Investigations found Israel ‘deliberately targeted’ compound that killed 3 journalists in southern Lebanon in October

LONDON: The Committee to Protect Journalists has called for an international investigation into “possible war crimes” after separate investigations by The Guardian and Human Rights Watch concluded that Israel deliberately targeted and killed three journalists in southern Lebanon.

“Journalists are civilians and must never be targeted,” said CPJ CEO Jodie Ginsberg. “Israel must be held accountable for its actions and the international community must act to ensure that journalist murders are not allowed to go unpunished.”

HRW and The Guardian revealed on Monday that the Oct. 25 airstrike in Hasbaya, southern Lebanon, was carried out using a US-supplied bomb guidance kit.

The attack killed Ghassan Najjar, Mohammed Reda, and Wissam Kassem — journalists and media workers affiliated with Hezbollah-linked outlets — and injured three others.

The strike targeted a chalet in a Druze-majority area, which had been used as a press hub for over 20 days by more than a dozen journalists.

The Israeli military initially claimed the attack targeted a “Hezbollah military structure” harboring “terrorists” but later stated the incident was under review after discovering journalists were among the victims.

Investigations found no evidence of military presence or activity at the site. Analysis of shrapnel, video footage, satellite images, and interviews with survivors suggested the attack was a deliberate strike on civilians, constituting an apparent war crime.

HRW noted: “Information reviewed indicates that the Israeli military knew or should have known that journalists were staying in the area and in the targeted building.”

Legal experts also pointed to potential US complicity due to its provision of the weaponry used in the strike.

The incident follows the Oct. 13 killing of Lebanese journalist Issam Abdallah in an Israeli tank strike, which also wounded six other journalists.

Independent investigations by Reuters, AFP, HRW, Amnesty International, and Reporters Without Borders concluded the attack deliberately targeted journalists who were clearly identifiable.

Since the outbreak of hostilities in October, CPJ has confirmed the deaths of six Lebanese journalists.

In its Deadly Pattern report published before the war, CPJ found that Israel had failed to hold its military accountable for the killings of at least 20 journalists over the past 22 years.

Tuesday’s announcement of a ceasefire between Israel and Hezbollah has brought a pause to hostilities, but media watchdogs will likely continue to demand accountability for attacks on journalists and press freedom violations.


Saudi, UN bodies sign deal on media training

Updated 26 November 2024
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Saudi, UN bodies sign deal on media training

  • Saudi Media Forum Chairman Mohammed Al-Harthi said that the partnership is the forum’s first strategic initiative and will positively impact Saudi media

RIYADH: The Saudi Media Forum has signed a cooperation agreement with the UN Institute for Training and Research to promote sustainable development and empower individuals as well as media organizations.

It aims to advance media and training efforts in alignment with Saudi Vision 2030 and global sustainable development trends, according to the Saudi Press Agency.

The agreement focuses on creating lasting impact through innovative training programs that combine academic knowledge with practical applications.

These programs will empower journalists and organizations, enhance professional awareness in both public and private sectors, and promote media literacy and innovative education.

The partnership will also support media organizations in achieving sustainable development goals through professional training, remote learning and educational resources.

Saudi Media Forum Chairman Mohammed Al-Harthi said that the partnership is the forum’s first strategic initiative and will positively impact Saudi media.

He added that Saudi Arabia, a nation of continuous renewal, must stay ahead of transformations to advance its development.

The forum continues to forge strategic partnerships with local and international entities to elevate Saudi media’s global standing while providing media professionals and organizations with the tools to create world-class content, the SPA reported.