Asia AXA units, NZ health provider are latest targets hit by ransomware

Avaddon’s ransomware is programmed not to target computers with Russian-language keyboards and enjoys safe harbor in former Soviet states. (Reuters/File)
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Updated 19 May 2021
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Asia AXA units, NZ health provider are latest targets hit by ransomware

  • Ransomware attacks returned to headlines this month after hackers struck the United States’ largest fuel pipeline, the Colonial Pipeline. The company shut it down for days

BANGKOK: The Thai affiliate of Paris-based insurance company AXA said Tuesday it is investigating a ransomware attack by Russian-speaking cybercriminals that has affected operations in Thailand, Malaysia, Hong Kong and the Philippines.

Meanwhile, a cyberattack on a public health provider in New Zealand took down information systems across five hospitals, forcing staff to cancel some elective surgeries and creating all sorts of other problems.

In Bangkok, Krungthai AXA said it has formed a team with AXA’s Inter Partner Assistance to urgently investigate the problem. It was unclear how long it might take to evaluate the exposure of personal data after the criminals claimed to have stolen 3 terabytes of data including medical records, customer IDs and privileged communications with hospitals and doctors.

Kanjana Anantasomboon, assistant vice president for corporate and internal communications at Krungthai-AXA Life Insurance, said the company handles some of its services inhouse, so only part, she declined to say how much, of its customer data was with Inter Partner Assistance’s claim service.

AXA Partners, the Paris insurer’s international arm, has given few details. It said Sunday that the full impact of the attack was being investigated and that steps would be “taken to notify and support all corporate clients and individuals impacted.” It said the attack was recent, but did not specify when exactly. It said data in Thailand was accessed.

In New Zealand, Waikato District Health Board Chief Executive, Kevin Snee, said its emergency department was now only taking urgent patients. He said administrators were working to resolve the issue but he gave no timeline for when the system might be restored.

Dr. Deborah Powell, the national secretary for two unions representing doctors and other health professionals, said the attack hit every part of the operation, with doctors unable to access clinical records to quickly assess patients.

Still, Powell said she didn’t believe patients were at extra risk because staff were using workarounds.

Hospital discharges were being done by hand, and a pager system to alert multiple doctors when a patient suffered a cardiac arrest that was down was replaced by a system of personal mobile numbers. People trying to contact patients were encouraged to try calling their cell phones.

Powell said she was told it was a ransomware attack. New Zealand’s Ministry of Health described it only as an “attempted cyber incident.”

It was unclear if the event was linked in any way to others, including a cyberattack that has nearly paralyzed Ireland’s national health care IT systems. Conti, a Russian-speaking ransomware group different from the one involved in the attack on AXA, was demanding $20 million, according to the ransom negotiation page on its darknet site.

That gang threatened Monday to “start publishing and selling your private information very soon.”

The Irish government’s decision not to pay the criminals means hospitals won’t have access to patient records — and must resort mostly to handwritten notes — until painstaking efforts are complete to restore thousands of computer servers from backups.

News of the Asia attack was first reported by the Financial Times. The attackers used a ransomware variant called Avaddon. Avaddon threatened to leak “valuable company documents” in 10 days if the company did not pay an unspecified ransom.

So-called “big-game” hunters like Avaddon and Conti identify and target lucrative victims, leasing their “ransomware-as-a-service” to affiliates they recruit who do most of the heavy-lifting — taking more risk and a higher share of the profits.

AXA, among Europe’s top five insurers, said this month that it will stop writing cyber-insurance policies in France that reimburse customers for extortion payments made to ransomware criminals. It said it did so out of concern that such reimbursements encourage cyber criminals to demand ransom from companies they prey on, crippling them with malware. Once victims of ransomware pay up, criminals provide software keys to decode the data.

Ransomware attacks returned to headlines this month after hackers struck the United States’ largest fuel pipeline, the Colonial Pipeline. The company shut it down for days to contain the damage.

Last year, ransomware reached epidemic levels as criminals increasingly turned to “double extortion,” stealing sensitive data before activating the encryption software that paralyzes networks and threatening to dump it online if they don’t get paid.

That appears to be what happened to the AXA subsidiaries and Ireland’s health care system.

The top victims of ransomware are in the United States, followed by France, experts say. The extent of damage and payouts in Asian countries is unclear. Like most top ransomware purveyors, Avaddon’s ransomware is programmed not to target computers with Russian-language keyboards and enjoys safe harbor in former Soviet states.

Conti also enjoys Kremlin tolerance and is among the most prolific of such gangs. It recently attacked the school system in Broward County, Florida, which serves Fort Lauderdale and is one of the largest US school districts.


Washington says Pakistan needs to address barriers to American exports, companies

Updated 05 June 2025
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Washington says Pakistan needs to address barriers to American exports, companies

  • Islamabad, Washington last week kicked off negotiations after President Trump announced tariffs on countries, including Pakistan
  • Talks expected to “sail through” but Pakistan’s textile industry may take a hit if they fail, warns financial analyst Shankar Talreja

KARACHI: Pakistan’s government needs to address its tariff and non-tariff barriers against American exports and companies, a spokesperson at the US consulate general in Karachi said on Thursday as both nations seek to forge closer trade ties through negotiations.

Reva Gupta, the spokesperson at the US consulate general in Karachi, made the comments a week after Pakistan and the US started what the official described as “dynamic” negotiations with Finance Minister Muhammad Aurangzeb on Washington’s imposition of tariffs.

The talks take place as US President Donald Trump imposed steep tariffs on a number of countries earlier this year, a move widely viewed as a setback for the global economy still recovering from the coronavirus pandemic. Pakistan faces a potential 29 percent tariff, currently under a 90-day pause announced in April, on its exports to the US due to a $3 billion trade surplus with the world’s biggest economy.

“In our bilateral engagements with Pakistan, we always message the need to jointly tackle challenges to our trade relationship, including the need for Pakistan to address its longstanding tariff and non-tariff barriers against US exports and companies,” Gupta told Arab News.

The tariffs could be a setback to Islamabad’s hectic efforts aimed at navigating a tricky path to economic recovery. Pakistan hopes to achieve sustainable economic growth driven by exports.

The US is Pakistan’s largest export destination. American exports to Pakistan were valued at $2.1 billion in 2024, up 4.4 percent ($90.9 million) from 2023, according to US government data. The import of goods from Pakistan to the US totaled $5.1 billion in 2024, up 4.9 percent ($238.7 million) from 2023.

“The United States and Pakistan share a robust economic relationship going back decades, of which trade and investment are key elements,” Gupta said. “That the United States remains Pakistan’s largest export market globally is a testament to this strong partnership”.

Gupta, however, referred to US Trade Representative’s (USTR) National Trade Estimate Report which highlights significant foreign barriers to US exports in various countries, including Pakistan.

 The USTR details tariff and non-tariff hurdles ranging from Pakistan charging higher tariffs to US businesses to the closure of Internet services, imposing a ban on US beef imports and “perceived politicization” of the anti-graft National Accountability Bureau body.

“US companies have cited concerns that Pakistan has been imposing high tariff rates and, in some cases, additional duties, on products such as automobiles and finished goods,” the report said.

Qamar Sarwar Abbasi, a spokesperson of Pakistan’s finance ministry, did not respond to Arab News’ request for comment.

Some prominent American companies operating in Pakistan include Pepsi-Cola, General Electric International, Procter and Gamble, Pfizer and DuPont, according to the International Trade Administration, a US government agency.

Experts have warned the tariffs could harm Pakistan’s competitiveness in the global market, especially if regional exporters such as China, Bangladesh and Vietnam redirect more goods to Europe, intensifying competition in alternative markets.

‘LIKELY TO SAIL THROUGH’

However, economist Shankar Talreja, who is also the director of research at Topline Securities Ltd. brokerage form, said talks between Washington and Islamabad are likely to “sail through.”

“Pak-US trade talks are likely to sail through as Pakistan exports are primarily based on labor-intensive industry such as textile,” Talreja told Arab News.

He said Pakistan is likely to increase its import of agricultural commodities such as cotton and petroleum products from the US to fill the trade deficit.

But if talks fail, Pakistani textile exports may be adversely affected, he said.

“If talks are not successful, Pakistan textile exports may get hurt in future assuming other countries will successfully negotiate with the US,” the analyst warned.

The textile industry attracts the largest amount of foreign exchange for Pakistan, fetching $17 billion for the cash-strapped nation in FY2024.


Saudi Arabia, UAE lead global office quality fit-out investments: JLL  

Updated 05 June 2025
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Saudi Arabia, UAE lead global office quality fit-out investments: JLL  

RIYADH: Saudi Arabia and the UAE are leading global investments in high-end office fit-outs, averaging over $2,400 per sq. meter, well above the global benchmark of $1,830, according to a new report.

An analysis by real estate advisory firm JLL, based on data from 25 countries, found that companies in both Gulf countries are prioritizing workspace upgrades as part of broader return-to-office strategies.

In the Middle East and Africa, corporate sentiment remains focused on targeted investments in design and functionality to support hybrid working models and enhance employee productivity. 

The report added that initiatives in Saudi Arabia such as the regional headquarters program are playing a crucial role in driving demand for Grade A office spaces in the Kingdom. It offers incentives such as a 30-year corporate income tax exemption and withholding tax relief, alongside regulatory support for multinationals operating in the Kingdom. 

Maroun Deeb, head of project and development services for Saudi Arabia and Bahrain at JLL, said: “The general optimism toward investing in workspaces is likely to continue throughout 2025 as growth-oriented corporations invest in office fit-outs to support their hybrid workplace policies.”  

He added: “Targeted investments to enhance employee experience will see an increased focus on workplace design, innovative technology solutions, and refurbishment opportunities amid growing interest in healthier, energy-efficient workspaces.”  

According to the analysis, companies in Saudi Arabia and the UAE are investing more on fit-outs to enhance workplace experience and employee performance. 

The report added that Saudi Arabia and the UAE are among the premium global markets for quality fit-out investments on par with London, New York and Sydney. 

JLL analyzed data from 25 countries and found that sustainability is a key driver in many relocation strategies and office fit-outs. 

Some 68 percent of organizations globally plan to increase investment in sustainability performance in the next five years. 

In the Middle East and Africa region, the sentiment is strongest in Saudi Arabia and the UAE, where 78 percent of corporate real estate leaders aim to enhance value through sustainability. 

The report, however, added that organizations in the region face challenges in meeting sustainability requirements due to limited suitable stock and high costs of upgrading older buildings. 

JLL added that early planning and integration of sustainability targets in relocation strategies and fit-out projects is crucial to address challenges. 

“Offices that embrace innovative technologies and sustainable design principles and have higher levels of green certification command a premium, especially in Dubai,” said Gary Tracey, head of project and development services UAE at JLL.  

He added: “Investments to improve sustainability will mitigate future operational expenses, remaining highly attractive to tenants seeking modern, efficient workplaces.”  

The report further said that supply chain disruptions in 2024 disproportionately affected the office market in the Middle East and North Africa, tightening project timeframes and escalating pricing. 

“From environmental and smart building systems to adaptive workspaces and settings, supply chain engagement is critical in managing costs and allowing for innovation in future-focused workspaces,” said JLL.  

The report added that mechanical and electrical services now account for a higher proportion of office spend as stricter environmental and sustainability standards require more complex systems. 

With 39 percent spending on M&E services, Cairo ranks among the top cities globally for average proportion of costs per sq. meter for such services, followed by Dubai at 30 percent and Riyadh at 29 percent. 

In April, in a separate analysis, JLL said that the global office sector is rebounding as companies scale back hybrid employment options, increasing demand for workspaces. 

In that report, JLL revealed that 59 percent of organizations globally are increasing investments in design and fit-outs.


Saudi Arabia and Syria explore investment cooperation in bid to boost economic integration 

Updated 05 June 2025
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Saudi Arabia and Syria explore investment cooperation in bid to boost economic integration 

RIYADH: Saudi Arabia and Syria are set to advance economic cooperation following a virtual meeting between the Kingdom’s Minister of Investment Khalid Al-Falih and the Middle Eastern country’s Minister of Economy and Industry Mohammad Al-Shaar. 

The two sides reviewed prospects for investment partnerships and discussed opportunities to expand collaboration in both public and private sectors, according to a report by the Saudi Press Agency. 

The discussions focused on promoting high-quality investments across productive and service industries, with the goal of supporting Syria’s economic development and enhancing regional financial integration. 

The meeting also examined ways to build a favorable environment for cross-border investments that can contribute to long-term stability. 

Syria is undertaking significant efforts to revive its economy following years of conflict. The transitional government, led by President Ahmed Al-Sharaa, has initiated reforms, including the privatization of state enterprises, the lifting of import restrictions, and the encouragement of foreign investment. 

Notable developments encompass a $7 billion energy infrastructure agreement with a Qatari-led consortium, the reopening of the Damascus Securities Exchange, and a $300 million fiber-optic project involving Gulf telecom firms. 

“Al-Falih emphasized the importance of creating an enabling environment for expanding regional investment partnerships,” SPA said. 

He added that Saudi Arabia is keen to assist in stabilizing and developing the Syrian economy, which he described as essential for serving mutual interests and promoting regional economic prosperity. 

Additionally, the Kingdom and Qatar have pledged financial support for Syrian public sector salaries in May. 

These initiatives, alongside the easing of Western sanctions, aim to stabilize the economy and attract international investment. 

The talks are part of broader Saudi efforts to expand its global investment footprint and strengthen economic ties across regions. 

In May, Saudi Foreign Minister Prince Faisal bin Farhan visited Damascus, where he met Al-Sharaa and pledged Saudi-Qatari support for Syria’s public sector, with a particular focus on energy and infrastructure investments. 

The Kingdom has also ramped up high-level international engagements this year. Minister of Finance Mohammed Al-Jadaan participated in the Saudi-US Investment Forum in Riyadh in May to discuss cross-border investment opportunities. 

In April, Al-Jadaan met with Pakistan’s Finance Minister Muhammad Aurangzeb in Washington to deepen financial and economic cooperation. 

Additionally, Minister of Economy and Planning Faisal Alibrahim signed a memorandum of understanding with Spain on May 22 to promote trade diversification and new investment opportunities. 

Alibrahim also represented Saudi Arabia at the World Government Summit in Dubai in February to advance Vision 2030 partnerships. 

 


Saudi Arabia’s Port of NEOM installs 1st automated cranes, targets 2026 launch

Updated 05 June 2025
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Saudi Arabia’s Port of NEOM installs 1st automated cranes, targets 2026 launch

RIYADH: Saudi Arabia’s $500-billion giga-project NEOM has installed the Kingdom’s first fully automated, remote-controlled cranes at its Red Sea port as it moves ahead with plans to begin operations in 2026. 

The delivery of next-generation ship-to-shore and electric rubber-tyred gantry cranes marks a key milestone in the development of Terminal 1, which will accommodate the world’s largest container ships. NEOM is aiming to position the facility as a global logistics hub connecting Asia, Europe, and Africa. 

The facility supports Saudi Arabia’s Vision 2030 by contributing to economic diversification through enhanced trade, logistics, and industrial capabilities. As global supply chains shift toward resilience and efficiency, NEOM’s strategic Red Sea location positions it as a vital link between Asia, Europe, and Africa. 

Sean Kelly, managing director of Port of NEOM, said: “The arrival of our first automated cranes marks a tangible milestone as we lay the foundations for an advanced, future-ready port.” 

He added: “We’re not only accelerating industrial growth in northwest Saudi Arabia, but we’re also setting a new benchmark for performance, efficiency, innovation and establishing a vital trade gateway for the Kingdom and the region beyond.” 

The new cranes will enable high-efficiency operations while allowing remote control from ergonomic workstations.  

Infrastructure developments, including a 900-meter quay wall and an 18.5-meter-deep channel, ensure the port can handle the largest vessels transiting the Suez Canal. Terminal 1 will also feature horizontal transport automation, boosting logistics capacity and regional industrial growth.

Alongside infrastructure upgrades, the port is investing in local talent development. A specialized program is training Saudi workers, including women, for high-tech roles such as remote crane operations. Ten participants from Saudi Arabia’s Tabuk region are currently in a two-year program combining technical training and mentorship.  

Trainee Hajjer Alatawi said: “This experience has shown me that port logistics is far more complex than just moving cargo; it’s about teamwork, precision and responsibility. Seeing more Saudi women entering this space gives me hope for a future where industries are defined by skills, not gender.” 
 
The press release added that by empowering Saudi workers with high-tech skills, “Port of NEOM is supporting NEOM’s vision of being a catalyst for a sustainable, diverse and innovative ecosystem that enables regional economic resilience and advances the goals of Saudi Vision 2030.”


UAE’s power capacity set to reach 79.1GW by 2035: GlobalData

Updated 05 June 2025
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UAE’s power capacity set to reach 79.1GW by 2035: GlobalData

RIYADH: The power capacity of the UAE is expected to reach 79.1 gigawatts by 2035, registering a compound annual growth rate of 3.4 percent from 2024, according to a report.

Findings from data analytics and consulting company GlobalData stated that annual power generation in the Emirates is expected to increase at a CAGR of 3.8 percent from 2024 to 2035, reaching 281.3 terawatt-hours. 

Boosting power capacity is essential for the UAE as energy demand rises alongside a rapidly growing population, which is expected to reach 11.9 million by the end of the decade, up from 11 million today.

A significant factor contributing to this increased energy consumption is the high expatriate population, which accounts for around 88 percent of the total and drives the growth in residential and commercial energy needs.

“The power sector in the UAE offers abundant opportunities for investors, with the government poised to make significant investments in the expansion and modernization of its generation and supply infrastructure,” said Attaurrahman Ojindaram Saibasan, power analyst at GlobalData. 

He added: “The anticipated increase in capacity is projected to occur predominantly in gas-based thermal power, as opposed to oil, where capacity is expected to remain stable. Manufacturers of gas turbines stand to benefit from this surge in gas-fired power capacity.” 

GlobalData further said that the climate conditions in the UAE are exceptionally conducive to solar power generation, prompting the government to allocate extensive tracts of undeveloped land for solar parks, including both photovoltaic and concentrated solar power installations. 

The report added that the UAE has the capability to not only meet local demand using solar energy but also cater to export needs.

The country is taking significant steps to bolster its renewable energy capacity, especially solar power, as a core strategy to address climate change. 

It is targeting a clean energy capacity of 14.2GW by the end of this decade and is planning to invest between $40.84 billion and $54.45 billion to triple renewable energy contribution by 2030. 

“Over the past decade, the UAE has experienced a marked increase in electricity demand, necessitating the importation of natural gas from Qatar,” said Saibasan. 

He added: “In response to this growing demand and to diversify its energy portfolio, the UAE has strategically shifted away from exclusive dependence on natural gas, expanding into renewable and nuclear energy sectors.” 

GlobalData further stated that the development of mega urban projects, such as Masdar City and Expo City Dubai, also highlights the need for sustainable energy solutions. 

“These smart cities are at the forefront of innovation, yet they also contribute to higher electricity consumption. Consequently, this trend necessitates the expansion of the electrical grid and investment in smart infrastructure to meet the evolving demands,” Saibasan concluded.