Foodpanda says ‘managing matters’ with Competition Commission of Pakistan over anti-trust inquiry

A FoodPanda food delivery employee puts gloves on before delivering food in Karachi on April 18, 2020. (AFP/File)
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Updated 08 July 2021
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Foodpanda says ‘managing matters’ with Competition Commission of Pakistan over anti-trust inquiry

  • The CCP started investigating the online food delivery service after its competitors accused it of taking advantage of its dominant market position
  • Foodpanda has been blamed for creating barriers for new market entrants and monopolizing the country’s online food delivery sector

ISLAMABAD: A senior representative at Pakistan's leading online food delivery service, Foodpanda, said on Thursday the company was "managing matters with the Competition Commission of Pakistan" and would not comment on the case at this time.
Earlier, the country’s anti-trust watchdog had announced it had launched a formal inquiry against the online service on charges of creating entry barriers for other organizations aspiring to penetrate the market.
“Yes, the Competition Commission of Pakistan [CCP] has initiated an enquiry against Foodpanda to investigate its alleged abuse of dominant position and possible violations of Sections 3 [Abuse of Dominant Position] and 4 [Prohibited Agreement] of the Competition Act, 2010, in the market of online food delivery platforms,” CCP Director General Media and Advocacy Asfandyar Khattak confirmed while speaking to Arab News.
“An inquiry committee has already started working on the case, consulting all concerned parties and seeking relevant information to objectively deliberate on the matter,” he added. “Findings of the inquiry upon its conclusion will be placed before the commission for its decision.”
The CCP is legally required to ensure free market competition in all commercial spheres to enhance economic efficiency and protect consumers from anti-competitive behavior.
According to an official statement issued by the commission, its inquiry committee would also review the impact of letting Foodpanda enter loyalty agreements for a period of three years by CCP officials in April 2019 and see if it impeded market competition in ways suggested by other market players.
Several other local organizations, such as Cheetay Logistics Pakistan Limited, All Pakistan Restaurants Association (APRA) and Careem Networks Pakistan (Private) Limited, have filed multiple complaints against Foodpanda and questioned the exemption granted to it by the CCP itself in 2019 from certain clauses of the anti-trust law.
“The complaint before the Competition Commission of Pakistan raises urgent and important issues that affect the market we operate and compete in,” said Maha Shah, Head of Public Relations and Social Impact Programs at Cheetay Logistics. “We trust that the CCP will conduct a fair investigation into the matter and are waiting for the inquiry committee to conclude its findings.”
The CCP said its Cartel and Trade Abuse Department conducted a preliminary fact-finding exercise after receiving the complaints and found that “Foodpanda seems to have a dominant position in the market of online food delivery platforms.”
The company receives about 100,000 food orders every day for different restaurants, outlets and food chains across Pakistan.
The complaints against it relate to the alleged abuse of dominant position by charging exorbitant commissions, offering fidelity rebates, indulging in discriminatory practices and entering in exclusivity agreements with parties through loyalty contracts.
“They [Foodpanda] have established their monopoly and do not allow restaurants to use other services,” Salman Aleem, Secretary General of the All Pakistan Restaurants Association, told Arab News.
Careem also welcomed the inquiry decision taken by the CCP while talking to Arab News.
“We are confident that the authorities will soon make a fair and conclusive decision that is based on best industry practices and benefits the entire [market] ecosystem,” Madiha Javed Qureshi, Director Communication at Careem, said.
In August 2019, Careem filed an application challenging the exemption granted by the CCP to Foodpanda, saying it was adversely affecting competition in the industry and creating barriers for new entrants.
“The CCP took notice of the matter which was followed by multiple hearings and submissions,” Qureshi informed. “However, nothing has materialized in the past two years.”


Pakistan win toss, bowling in third New Zealand ODI

Updated 05 April 2025
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Pakistan win toss, bowling in third New Zealand ODI

  • The match has been reduced to 42 overs each after a wet outfield delayed the start of the play
  • New Zealand have an unassailable 2-0 lead after winning the first two matches by 73 and 84 runs

TAURANGA, New Zealand: Pakistan won the toss and elected to bowl Saturday in the weather-affected third and final one-day international against New Zealand at Mount Maunganui.
The match was reduced to 42 overs each after a wet outfield at Bay Oval delayed the start of play by nearly two hours.
The home side hold an unassailable 2-0 lead after winning in Napier by 73 runs and in Hamilton by 84 runs.
Despite having wrapped up the series, New Zealand have kept nearly the same team as the Hamilton match, only replacing allrounder Nathan Smith with batsman Tim Seifert.
Pakistan have also made one change, with Haris Rauf making way for fellow-pace bowler Naseem Shah.
New Zealand: Nick Kelly, Rhys Mariu, Henry Nicholls, Daryl Mitchell, Tim Seifert, Michael Bracewell (capt), Muhammad Abbas, Mitchell Hay, Jacob Duffy, Ben Sears, Will O’Rourke
Pakistan: Abdullah Shafique, Imam Ul-Haq, Babar Azam, Mohammad Rizwan (capt), Salman Ali Agha, Tayyab Tahir, Faheem Ashraf, Mohammad Wasim Jr., Naseem Shah, Sufyan Moqim, Akif Javed
Umpires: Chris Brown (NZL), Paul Reiffel (AUS)
TV umpire: Michael Gough (ENG)
Match referee: Jeff Crowe (NZL)


Pakistan says two militants killed in Balochistan amid ongoing separatist violence

Updated 05 April 2025
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Pakistan says two militants killed in Balochistan amid ongoing separatist violence

  • The military says both militants were ‘actively involved in numerous terrorist activities’ in the area
  • Shehbaz Sharif applauds the security forces for the operation, vows to eliminate militant violence

KARACHI: Pakistani security forces on Friday killed two militants during an intelligence-based operation in the southwestern Balochistan province, the military said, as the region continues to experience an uptick in separatist attacks.
Balochistan, Pakistan’s largest province by landmass and rich in mineral resources, has faced a low-level insurgency for nearly two decades. Baloch separatist groups accuse the central government of exploiting local resources, such as gold and copper, without benefiting the local population.
Islamabad denies the allegations, saying it is committed to improving the lives of local residents in the province through various development projects.
The Inter-Services Public Relations (ISPR) said in a statement security forces conducted the operation in Kech District on the reported presence of militants.
“During the conduct of operation, own troops effectively engaged the terrorists’ location and after an intense fire exchange, two terrorists were sent to hell,” said the statement.
“The killed terrorists remained actively involved in numerous terrorist activities in the area against the law enforcement agencies as well as the innocent civilians,” it added.
The ISPR said a “sanitization operation” was continuing in the area to eliminate any remaining militants.
It maintained that Pakistani forces were “determined to thwart attempts at sabotaging peace, stability and progress of Balochistan.”
Reacting to the development, Prime Minister Shehbaz Sharif praised the security forces for carrying out the operation.
“The nation is proud of the bravery of our officers and soldiers,” he said in a statement circulated by his office.
“Our war against terrorism will continue until it is completely eradicated from the country,” he added.


Pakistanis hailed for helping rescue children during gas pipeline blast in Malaysia

Updated 04 April 2025
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Pakistanis hailed for helping rescue children during gas pipeline blast in Malaysia

  • Some people jumped into a nearby river to escape the heat and danger of the blast but began to struggle
  • Pakistani men visiting the area dived in to help those who were nearly swept away by the current

ISLAMABAD: Pakistani nationals were among the first responders who rescued children from drowning in Malaysia after a gas pipeline explosion in Putra Heights this week, Malaysia’s New Straits Times reported, with witnesses describing their role as swift and selfless.

The rescue took place on Thursday morning after a gas pipeline explosion in the Putra Heights area. As some residents attempted to cross a nearby river to escape the heat and danger from the blast, several individuals, including children, began to struggle in the water.

Pakistani men visiting the area, along with local residents, entered the river to assist those in difficulty.

“We saw that people were calling for help,” said Amir Nawab, 48, one of the Pakistani men involved in the rescue. “When we reached the scene, one of my friends jumped into the river. We saw children struggling in the water and feared they might be swept away by the current.”

Another rescuer, Jaaffar Ali, also from Pakistan, said he acted instinctively when he saw people in distress.

“I saw people who needed help and just acted. I'm thankful they were all saved,” the Malaysian newspaper quoted him as saying.

Similar acts involving Pakistani nationals have been reported in recent months, including during flood rescues in the UAE and an incident in Germany where a Pakistani taxi driver helped save residents from a house fire.

Ahmad Syawal Hassan, a Malaysian resident of Kampung Sri Aman, said he heard the children crying out and was among the first to jump in.

“More people were trying to cross the river at the time. Some had suffered burns. We helped them all get to safety,” he said.


Pakistan detains hundreds of Afghans as allegations of bribery, unlawful arrests surface

Updated 04 April 2025
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Pakistan detains hundreds of Afghans as allegations of bribery, unlawful arrests surface

  • The government announced a March 31 deadline for ACC holders to leave the country or face deportation
  • Spokesperson for the Afghan government says Kabul is ready to welcome repatriated refugee families

KARACHI: Pakistani police have detained hundreds of Afghan refugees holding Afghan Citizen Cards (ACCs) across the country, with activists claiming Friday the authorities are also rounding up refugees exempt from the current deportation round, though the government denies the allegation.
According to UN data, Pakistan hosts more than 2.8 million Afghan nationals who crossed the porous border in a desperate attempt to escape decades of war and instability in their home country.
Around 1.3 million of them are formally registered as refugees and hold Proof of Registration (PoR) cards, which grant them legal protections. Another 800,000 Afghans possess ACCs, a separate identity document issued by the Pakistani government that recognizes them as Afghan nationals without offering refugee status. Last month, the government announced that ACC holders must leave Pakistan by March 31 or face deportation.
Since the start of April, police crackdowns have been reported in different Pakistani cities, though the federal authorities have not released any data on the recent detentions. The provincial government of Khyber Pakhtunkhwa, which borders Afghanistan, have said that 193 ACC holders have been deported from Peshawar.
“In Karachi, more than 100 PoR card holders have been detained, some of whom we managed to get released,” human rights activist Moniza Kakar, who is monitoring the process, told Arab News.
“Similarly, a large number of refugees with legal status have been detained for bribes in different cities of Punjab and the capital Islamabad,” she added.
The ongoing Afghan repatriation process is part of a broader drive launched in 2023, which has so far seen more than 800,000 Afghans expelled.
Pakistani authorities maintain Afghan nationals have been involved in militant attacks and organized crime, accusations Kabul denies.
The crackdown began amid a surge in violence in Pakistan by armed groups like the Tehreek-e-Taliban Pakistan (TTP) and the Baloch Liberation Army (BLA), whose leaders Islamabad claims are based in Afghanistan, a charge rejected by the Taliban administration.
Asked about the claims of an indiscriminate crackdown against Afghan nationals, Qadir Yar Tiwana, Director General of Media at the Ministry of Interior, refuted these allegations.
“No PoR card holders have been arrested,” he told Arab News over the phone. “If anyone possessing a PoR card is detained during the process, they are immediately released after verification of their credentials.”
Tiwana said the operation was only targeting “illegal immigrants” and was ongoing.
He added that detailed data on arrests and deportations would be shared at a later stage.
Requests for comment from the Sindh home minister and the Karachi Police chief went unanswered.
Hajji Abdullah Shah Bukhari, chairman of Afghan refugees in Sindh, agreed with Tiwana.
“Over 300 ACC holders have been detained in Karachi,” he said. “They [the police] are also taking some PoR card holders, but they [the refugees] are set free once their credentials are verified.”
Kakar, however, said this was only done after these refugees bribed the police.
“Hundreds of registered PoR card holders have contacted us saying they have been arrested and bribes were demanded of them,” she asserted.
Muzaffar Shah, a resident of Islamabad, corroborated these accounts, saying numerous refugees holding PoR cards had been taken from his neighborhood despite showing police their identity.
“The UNHCR is silent, the Taliban are quiet and the government of Pakistan is quiet, while poor refugees are facing hardship,” Shah, himself a registered refugee, said over the phone, referring to governmental functionaries and officials of the UN refugee agency.
Rahmatullah Jan, a refugee in Karachi, recalled being picked up alongside ACC holders in the Sohrab Goth area.
“Despite immediately presenting my PoR card to the raiding police, I was still taken to the station before eventually being released,” he said.
Spokespersons for the UNHCR and the consul general of Afghanistan in Karachi did not respond to requests for comment.
However, Zabihullah Mujahid, the spokesperson for the Afghan government, agreed to address the issue over the phone.
“We expressed the desire that refugees should not be forced, but rather be left to make their own choice,” he said. “We have also urged Afghan refugees to return to their homeland, and we will welcome them.”


US lobbied UN rights council to dilute Pakistan’s Gaza proposal, diplomats say

Updated 04 April 2025
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US lobbied UN rights council to dilute Pakistan’s Gaza proposal, diplomats say

  • UN rights council adopted the resolution moved by Pakistan seeking Israel's accountability
  • Despite forsaking the council, US lobbied to block any new UN investigation against Israel

GENEVA: Two months after President Donald Trump announced a halt to US engagement with the United Nations Human Rights Council, Washington is influencing its work by applying pressure publicly and behind the scenes, seven diplomats and rights workers said.

The United States left its seat empty during a six-week session of the 47-member council ending on Friday, but its lobbying and pressure had some success, the sources told Reuters.

They said the US, which has accused the council of an anti-Israel bias, had focused on blunting a proposal by Pakistan on the creation of an International, Impartial and Independent Mechanism (IIIM), the most rigorous type of UN investigation, on Israel's actions in the Occupied Palestinian Territories.

The version of Pakistan's proposal that was passed on Wednesday by the council, whose mission is to promote and protect human rights worldwide, did not include the creation of the IIIM.

The council already has a commission of inquiry on the Palestinian Territories, but Pakistan's proposal would have created an additional probe with extra powers to gather evidence for possible use in international courts.

A March 31 letter sent by Brian Mast, Chairman of the US House Foreign Affairs Committee, and James R. Risch, Chairman of the Senate Foreign Relations Committee, cautioned against voting the proposal through.

“Any HRC member state or UN entity that supports an Israel-specific IIM ... will face the same consequences as the ICC faced,” the letter said.

It appeared to be referring to sanctions approved by the House of Representatives on the International Criminal Court in protest at its arrest warrants for Israel’s prime minister and former defence minister over Israel’s campaign in Gaza.

The final version of Pakistan’s proposal referred only to an invitation to the UN General Assembly to consider an IIIM in the future.

Two Geneva-based diplomats said they had received messages from US diplomats before the change of wording asking them to oppose the new investigation.

“They were saying: ‘back off on this issue,’” said one, who spoke on condition of anonymity.

Reuters could not establish whether the revision was a direct result of US actions.

A US State Department spokesperson said it was complying with the executive order signed by Trump on Feb. 4 withdrawing the US from the council and would not participate in it, adding: “As a matter of policy, we do not comment on private diplomatic conversations.”

Pakistan’s diplomatic mission in Geneva did not respond to a request for comment.

“The US seems to be trying to have it both ways. It doesn’t want to pay for or participate in the UN but it still wants to boss it around,” said Lucy McKernan, Deputy Director for United Nations at Human Rights Watch’s Geneva office.

‘RAW POWER’

The US and Israel are not members of the council but, like all UN member states have informal observer status and a seat in the council’s meeting chamber.

International human rights institutions are now at a critical juncture, said Phil Lynch, Director of International Service for Human Rights, a non-governmental organization.

“We are potentially confronting a future characterised by lawlessness and raw power,” he said.

The US was once the top donor to the UN rights system, but Trump has said the UN is “not being well run” and aid cuts by his administration have forced scalebacks.

The US and Israel have also opposed the mandate of one of the council’s independent experts during this session.

The Israeli ambassador said on March 24 that Francesca Albanese, a critic of Israeli actions in Gaza, had breached a UN code of conduct through “blatant antisemitic behaviour and discourse,” a diplomatic note showed.

The US State Department spokesperson said Albanese was “unfit for her role.”

“The correspondence received is under consideration,” council spokesperson Pascal Sim said, adding that whenever the council makes a nomination, “it does so with the knowledge that the mandate-holder is expected to serve up to six years in this function.”

The internal body that ensures UN experts adhere to a code of conduct condemned what it described as a coordinated campaign against Albanese, according to a letter from the Coordination Committee of Special Procedures dated 28 March.

It found no evidence to support Israel’s complaints against Albanese. However, it is introducing social media guidelines for UN experts in light of some concerns raised about her X posts.