Hospitality’s next generation envisions a more ethical and sustainable hotel industry

Green spaces have also been shown to improve health and wellbeing, including reducing stress, anxiety and depression, improving attention and focus, better physical health and managing Post Traumatic Stress Disorder. (AFP)
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Updated 16 October 2021
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Hospitality’s next generation envisions a more ethical and sustainable hotel industry

  • Hotelschool the Hague created Sustainable Hospitality Challenge to provide a platform for hospitality professionals
  • Students are seen as future drivers of taste by their willingness to challenge the hospitality industry status quo

DUBAI: What attracts guests to a hotel? Fine dining, Egyptian cotton sheets and 24-hour room service, certainly. But that model of hospitality may be changing — at least if a new generation of hoteliers, bar owners and restaurateurs has its way.

Rather than reviewing the contents of the minibar or revising the coffee shop menu, this new breed of hotel operator is intent on combating loneliness, sourcing from local farmers, fighting climate change and building a sense of community.

In 2014, Hotelschool the Hague, a training institute, created the Sustainable Hospitality Challenge to provide a platform for the next generation of hospitality professionals who want to reinvent what hotels and restaurants have to offer.

These students are seen as future drivers of taste by their willingness to challenge the industry’s status quo. NEOM, the futuristic smart city in northwest Saudi Arabia, sponsored this year’s competition.




Saudi Arabia's natural beauty is matched by the opulent interiors of Riyadh's premium hotels (Courtesy of The Ritz-Carlton, Riyadh/ Expedia.com)

“The NEOM giga-project, which we all call ‘the city of the future,’ aims to incorporate smart-city technologies and innovation with a focus on sustainability,” Marloes Knippenberg, CEO of Kerten Hospitality and chair of the jury, told Arab News.

“It comes as no surprise that NEOM has sponsored the challenge this year, bringing all finalists to the event in the UAE.”

The event invited 30 universities from across the globe to submit ideas that would help the industry play its part in reaching the UN’s Sustainable Development Goals. Last month, six finalists presented their concepts to a jury of hospitality industry investors in Dubai.

Eve Mignot, a member of the winning team from Switzerland’s Ecole Hoteliere de Lausanne, said hospitality is at a crossroads. The sector has historically lagged behind other industries when it comes to embracing change, she said.

“It is time to reverse this stereotype and stigma and become leaders in sustainable innovations. With our concept, we anticipate the hospitality industry of 2050 to be a community builder, innovator and a responsible and ethical member of society.”




Marloes Knippenberg CEO Kerten Hospitality. (Supplied)

The winning team proposed a concept dubbed “Shared Economic Value through Co-living Cooperative Opportunities,” or SEVCCO, which aims to incorporate sustainability through communal living operated by hospitality companies, for which they see immense potential in growing cities.

This will require a reimagining of lifestyles, business models and strategies. “There has never been a more pressing time to reinvent the industry,” Mignot said.

The team hopes this concept of “neo-hospitality” will transform societies and become a driving force that inspires communities and other industries to engage in the transformation of the world by 2050.

Lukas Lauber, another team member, said that while oil has accelerated growth and development in the Middle East, secondary consumption of oil has had negative consequences in terms of climate change and its effects on the environment.




This photograph taken on July 23, 2021 shows a view of the Park Royal Collection Hotel at Pickering Street in Singapore. (AFP)

However, in recent years, many countries in the region have adopted diversification strategies to their national economies as well as introduced policies to reduce their dependence on oil reserves and promote renewable energy. This is where SEVCCO comes in.

“Countries in the Middle East are hoping to attract foreign investment. A large part of this strategy involves tourism and hospitality, as seen by the re-branding of Dubai as a tourism hub and Saudi Arabia’s Vision 2030 strategy whereby it seeks to develop cities and destinations,” Lauber told Arab News.

As countries in the region develop, he said sustainable communities and cities must be built to promote a more cyclical and regenerative society. “This is where we promote SEVCCO, the creation of co-living environments for tomorrow,” said Stefano Abedum de Lima Hanzawa, a third team member.

“It is imperative that the Middle East incorporates sustainability and regenerative growth into their strategy for economic diversification and development.”

FASTFACTS

* NEOM, the futuristic smart city in northwest Saudi Arabia, sponsored this year’s Sustainable Hospitality Challenge competition.

* Some 30 universities were invited to submit ideas that would help the hospitality industry play its part in achieving the UN’s SDGs.

These concerns are made more pressing as the 2030 deadline for the UN Sustainable Development Goals draws nearer. By then, national economies must mobilize to prevent a 1.5 Celsius increase in global temperatures and implement strategies to shift away from fossil-fueled economies.

The team developed the SEVCCO concept to empower individuals and communities to come together and co-create a city of the future that complies with these goals.

“The concept of cognitive cities is gaining traction, as seen by the NEOM development in Saudi Arabia, and this acceleration and momentum will continue to grow,” Hanzawa said.

“We believe cyclical and sustainable co-living has incredible potential to change the way we behave and live for a better tomorrow. We wish to tackle the most pressing issues such as urban loneliness — exacerbated by the pandemic.”




Muslim pilgrims add food to their plates from the buffet of a restaurant at a luxury hotel overlooking the Kaaba, Islam’s holiest shrine, and its encompassing Grand Mosque in Saudi Arabia’s holy city of Makkah ahead of the annual Hajj pilgrimage. (AFP/File Photo)

Other ills listed by the competitors include unsustainable production and consumption of scarce resources, resource inefficiencies, housing shortages experienced by generations Y and Z, growing elderly care home demand, the difficulties of waste management and the challenges of reducing carbon footprints by 2030.

“SHC brings forth innovative ideas about sustainable, implementable projects. The corporate world launches and brings them to life only if and when they are presented to them,” said Knippenberg. “The challenge (has) become a platform that reaches decision-makers today and is not just a school engagement.”

This year, the initiative brought together the student community, the corporate world, and investors. As 70 percent of the Middle East’s population are younger than 35, the competition is relevant to the region, the organizers said, as governments invest heavily in shifting toward knowledge-based economies.

“Especially in the Middle East, there is a great opportunity to implement ‘out of the box’ ideas,” said Paul Griep, director of industry and alumni relations at Hotelschool The Hague and founder of the challenge.

“As the region grows exponentially, it is of utmost importance for the region to become the showroom of the world when it comes to implementing sustainable solutions. Sustainability projects are the core of the multiple giga-projects in Saudi Arabia, (such as) NEOM.”




Picture from thestage from the award ceremony on stage at AHIC, in September 2021, with members of the jury and the winners. (Supplied)

Aside from EHL, the Hotel Institute Montreux in Switzerland, the Hotel Management School Maastricht Zuyd and the Hotelschool The Hague, Ryerson University from Canada, and CY Cergy Paris University in France took part, as did students from the Middle East.

The judges said the SEVCCO concept developed by EHL won out because it looked long term.

“Their concept was unique, well thought of and very 2050,” Knippenberg said. “Their idea seems like a natural evolution — community build, supporting the locality and the local supply chain and doing things with a truly sustainable mindset.”

Griep said that the younger generation coming into management is especially passionate about sustainability. “In fact, they no longer wish for it but actually require it,” he said.

“It has been proven that, thanks to this mindset, innovative solutions have already been developed. The challenge provides an opportunity for these students to work with industry partners, universities and companies alike, which help them make their concepts become real hospitality projects.”

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Twitter: @CalineMalek

 


UN envoy slams Israel’s ‘repeated and intensifying’ attacks in Syria

Updated 56 min 19 sec ago
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UN envoy slams Israel’s ‘repeated and intensifying’ attacks in Syria

  • “Such actions undermine efforts to build a new Syria at peace with itself and the region, and destabilize Syria at a sensitive time,” said Pederson
  • He called on Israel “to cease these attacks which could amount to serious violations of international law”

GENEVA: The United Nations envoy for Syria on Thursday condemned Israel’s intensifying attacks in the country, warning they were destabilising the Syrian Arab Republic at a sensitive time.
Geir Pedersen decried in a statement “the repeated and intensifying military escalations by Israel in Syria, including airstrikes that have reportedly resulted in civilian casualties.”
“Such actions undermine efforts to build a new Syria at peace with itself and the region, and destabilize Syria at a sensitive time.”
His comment came after Syria accused Israel on Thursday of mounting a deadly destabilization campaign after a wave of strikes on military targets, including an airport, and a ground incursion killed 13 people.
Israel said it responded to fire from gunmen during an operation in southern Syria and warned interim President Ahmed Al-Sharaa that he would face severe consequences if its security was threatened.
Israel has carried out an extensive bombing campaign against Syrian military assets since Islamist-led rebels toppled longtime strongman Bashar Assad late last year.
It has also carried out ground incursions into southern Syria in a bid to keep the forces of the new government back from the border.
Pedersen called on Israel “to cease these attacks which could amount to serious violations of international law and respect Syria’s sovereignty and existing agreements, and also to cease unilateral actions on the ground.”
He urged “all parties to prioritize diplomatic solutions and dialogue to address security concerns and prevent further escalation.”


Jordan’s King Abdullah calls for end to Israeli war in Gaza during Germany visit

Updated 03 April 2025
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Jordan’s King Abdullah calls for end to Israeli war in Gaza during Germany visit

  • He thanks Germany for supporting humanitarian response in the Palestinian enclave
  • Jordanian leader warns against Israeli military operations in the Occupied West Bank

LONDON: King Abdullah II of Jordan called for an end to the Israeli war in the Gaza Strip and urged for a return to a ceasefire agreement during a media conference on Thursday with German Chancellor Olaf Scholz in Berlin.

He said that the “Israeli war on Gaza must stop, the ceasefire must be restored and humanitarian response efforts must resume,” Petra agency reported.

Jordan is sending aid to improve the humanitarian situation in Gaza, he added, urging the international community to end the tragedy there.

He thanked Germany for supporting the humanitarian response in the Palestinian coastal territory, where more than 50,000 people have been killed since late 2023 during the Israeli military campaign.

He also warned against Israeli military operations in the Occupied West Bank, which have resulted in the extensive destruction of towns and refugee camps, displacing thousands of Palestinian families. The Jordanian leader highlighted escalating attacks on Islamic and Christian sanctities in Jerusalem, increasing tension in the region and undermining peace efforts.

King Abdullah said that a two-state solution is essential for ensuring peace and security for both Palestinians and Israelis, as well as for the entire region, Petra added.

'Serious negotiations'

Scholz called for a return to “serious” negotiations to end the Gaza conflict as Israel pushed on with a renewed assault targeting Hamas in the territory.
“What is needed now is a return to the ceasefire and the release of all hostages,” Scholz said, urging a return to “serious negotiations with the aim of agreeing a post-war order for Gaza that protects Israel’s security.”

Speaking alongside King Abdullah II in Berlin, Scholz also urged for more humanitarian aid for Gaza.
“No humanitarian aid has reached Gaza for a month,” he said. “This cannot and must not continue.”
He added that “a sustainable peace that stabilizes the situation in the West Bank as well as Gaza can only be achieved through a political solution.”
Israel resumed intense bombing of Gaza on March 18 before launching a new ground offensive, ending a nearly two-month ceasefire.
At least 1,066 people have been killed in Gaza since Israel resumed military operations there, according to the health ministry in the Hamas-run territory.

*Additional reporting from AFP


Amnesty urges Syria to probe sectarian massacres as war crimes

Updated 03 April 2025
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Amnesty urges Syria to probe sectarian massacres as war crimes

  • Many from Assad’s Alawite minority have feared reprisals for his brutal rule
  • The massacres “must be investigated as war crimes,” Amnesty said in a statement

BEIRUT: Rights group Amnesty International on Thursday called on the Syrian Arab Republic's government to ensure accountability for sectarian massacres targeting the Alawite minority last month, saying they may constitute war crimes.
Several days of violence starting on March 6 saw the worst sectarian bloodshed since Islamist-led forces overthrew longtime president Bashar Assad, with massacres largely in the Alawite coastal heartland.
Many from Assad’s Alawite minority have feared reprisals for his brutal rule.
Amnesty said that “the Syrian government must ensure that the perpetrators of a wave of mass killings targeting Alawite civilians in coastal areas are held accountable.”
The massacres “must be investigated as war crimes,” it said in a statement.
Truth, justice and reparation are “crucial to ending cycles of atrocities,” it added.
The United Nations human rights office has said that “perpetrators raided houses, asking residents whether they were Alawite or Sunni before proceeding to either kill or spare them accordingly,” with men shot dead in front of their families.
Online footage, which AFP was unable to independently verify, showed men in military garb shooting people at close range.
Amnesty’s secretary-general, Agnes Callamard, said: “Once again, Syrian civilians have found themselves bearing the heaviest cost as parties to the conflict seek to settle scores.”
Interim President Ahmed Al-Sharaa, whose Islamist group Hayat Tahrir Al-Sham (HTS) led the offensive that toppled Assad in December, has vowed to prosecute those behind the “bloodshed of civilians” and has set up a fact-finding committee, which has yet to announce its results.
Amnesty said authorities must “ensure independent, effective investigations of these unlawful killings and other war crimes.”
The Syrian authorities have accused armed Assad supporters of sparking the violence by attacking the new security forces.
Callamard said evidence indicated that “government affiliated militias deliberately targeted” Alawite civilians “in gruesome reprisal attacks,” with people killed “in cold blood.”
“For two days, authorities failed to intervene to stop the killings,” she said.
The violence has sent more than 21,000 fleeing to neighboring Lebanon, the UN has said, with thousands more seeking refuge at a Russian air base on the Mediterranean coast.
Amnesty said the Syrian government must “take immediate steps to ensure that no person or group is targeted on the basis of their sect.”


Israel steps up Syria strikes, says Turkiye aims for ‘protectorate’

Updated 03 April 2025
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Israel steps up Syria strikes, says Turkiye aims for ‘protectorate’

  • The Israeli army said its forces killed several militants who opened fire on Israeli troops
  • Reflecting Israeli concerns about Turkish influence in the new Syria, Foreign Minister Gideon Saar accused Ankara of playing a “negative role” there

DAMASCUS/JERUSALEM: Israel stepped up airstrikes on the Syrian Arab Republic overnight, declaring the attacks a warning to the new Islamist rulers in Damascus as it accused their Turkish allies on Thursday of trying to turn the country into a Turkish protectorate.
The strikes, targeting air bases, a site near Damascus and the southwest, put renewed focus on Israeli concerns about the Islamists who deposed Bashar Assad in December, with Israeli officials viewing them as a rising threat at their border.
The Israeli army, which seized ground in the southwest after Assad was toppled, said its forces killed several militants who opened fire on Israeli troops operating in that area overnight. Syria’s state news agency SANA said that Israeli shelling had killed nine people in the area.
Israeli Defense Minister Israel Katz said that the airstrikes late on Wednesday evening were “a clear message and a warning for the future — we will not allow the security of the State of Israel to be harmed.”
Katz said in a statement that Israel’s armed forces would remain in buffer zones within Syria and act against threats to its security, warning Syria’s government it would pay a heavy price if it allowed forces hostile to Israel to enter.
Reflecting Israeli concerns about Turkish influence in the new Syria, Foreign Minister Gideon Saar accused Ankara of playing a “negative role” there, in Lebanon and other regions.
“They are doing their utmost to have Syria as a Turkish protectorate. It’s clear that is their intention,” he told a press conference in Paris.
The Syrian foreign ministry said the Israeli strikes were an unjustified escalation aimed at destablising the country, calling on the international community to put pressure on Israel to “stop its aggression.”
Israel bombed Syria frequently when the country was governed by Assad, targeting the foothold established by his ally Iran during the civil war.

AIR BASE DESTROYED
The strikes late on Wednesday night were some of the most intensive Israeli attacks in Syria since Assad was toppled.
The Syrian foreign ministry said Israel struck five separate areas within a 30-minute window, resulting in the near-complete destruction of the Hama air base and wounding dozens of civilians and soldiers.
The Israeli military said it had struck remaining military capabilities at air bases in Hama and Homs provinces, in addition to remaining military infrastructure in the Damascus area, where Syrian media and officials said the vicinity of a scientific research facility was hit.
In Hama, a Syrian military source told Reuters a dozen strikes demolished the runways, tower, arms depots and hangars at the military airport. “Israel has completely destroyed Hama air base to ensure it is not used,” the source said.
Israel also said on Wednesday it targeted the T4 air base in Homs province, which it has repeatedly hit over the past week.
In the incident in southwestern Syria, the Israeli military said its forces were operating in the Tasil area, “confiscating weapons and destroying terrorist infrastructure” when several militants fired on them.
“The forces responded with fire and eliminated several armed terrorists from the ground and air,” the Israeli military said, adding there were no casualties among Israeli forces.
“The presence of weapons in southern Syria constitutes a threat to the State of Israel,” it said. “The IDF will not allow a military threat to exist in Syria and will act against it.”


Israeli strikes on Gaza overnight leaves more than 50 Palestinians dead

Updated 03 April 2025
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Israeli strikes on Gaza overnight leaves more than 50 Palestinians dead

  • The Israeli military ordered the residents of several areas — Shujaiya, Jadida, Turkomen and eastern Zeytoun — to evacuate on Thursday
  • Israel has imposed a month-long halt on all imports of food, fuel and humanitarian aid that has left civilians facing acute shortages as supplies dwindle

DEIR AL BALAH: Overnight strikes by Israel killed at least 55 people across the Gaza Strip, hospital officials said Thursday, a day after senior government officials said Israel would seize large areas of Gaza and establish a new security corridor across the Palestinian territory.
Israel has vowed to escalate the nearly 18-month war with Hamas until the militant group returns dozens of remaining hostages, disarms and leaves the territory. Israel has imposed a month-long halt on all imports of food, fuel and humanitarian aid that has left civilians facing acute shortages as supplies dwindle.
Officials in Khan Younis, in the southern part of the strip, said the bodies of 14 people had been taken to Nasser Hospital – nine of them from the same family. The dead included five children and four women. The bodies of another 19 people, including five children aged between 1 and 7 years and a pregnant woman, were taken to the European hospital near Khan Younis, hospital officials said. In Gaza City, 21 bodies were taken to Ahli hospital, including those of seven children.
The Israeli military ordered the residents of several areas — Shujaiya, Jadida, Turkomen and eastern Zeytoun — to evacuate on Thursday, adding that the army “will work with extreme force in your area.” It said people should move to shelters west of Gaza City.
On Wednesday, Prime Minister Benjamin Netanyahu announced Israel was establishing a new security corridor across the Gaza Strip to pressure Hamas, suggesting it would cut off the southern city of Rafah, which Israel has ordered evacuated, from the rest of the Palestinian territory.
Netanyahu referred to the new axis as the Morag corridor, using the name of a Jewish settlement that once stood between Rafah and Khan Younis, suggesting it would run between the two southern cities. He said it would be “a second Philadelphi corridor ” referring to the Gaza side of the border with Egypt further south, which has been under Israeli control since last May.
Israel has reasserted control over the Netzarim corridor, also named for a former settlement, that cuts off the northern third of Gaza, including Gaza City, from the rest of the narrow coastal strip. Both of the existing corridors run from the Israeli border to the Mediterranean Sea.
“We are cutting up the strip, and we are increasing the pressure step by step, so that they will give us our hostages,” Netanyahu said.
The Western-backed Palestinian Authority, led by rivals of Hamas, expressed its “complete rejection” of the planned corridor. Its statement also called for Hamas to give up power in Gaza, where the militant group has faced rare protests recently.
Netanyahu’s announcement came after the defense minister, Israel Katz, said Israel would seize large areas of Gaza and add them to its so-called security zones, apparently referring to an existing buffer zone along Gaza’s entire perimeter. He called on Gaza residents to “expel Hamas and return all the hostages,” saying “this is the only way to end the war.”
Hamas has said it will only release the remaining 59 hostages — 24 of whom are believed to be alive — in exchange for the release of more Palestinian prisoners, a lasting ceasefire and an Israeli pullout. The group has rejected demands that it lay down its arms or leave the territory.
Netanyahu visits Hungary
Netanyahu arrived in Hungary early Thursday on his second foreign trip since the world’s top war crimes court issued an arrest warrant against him in November over Israel’s war in Gaza.
Based in The Hague, Netherlands, the the International Criminal Court has said there was reason to believe Netanyahu and former Israeli Defense Minister Yoav Gallant used “starvation as a method of warfare” by restricting humanitarian aid to the Gaza Strip, and intentionally targeted civilians in Israel’s campaign against Hamas — charges that Israeli officials deny.
ICC member countries, such as Hungary, are required to arrest suspects facing a warrant if they set foot on their soil, but the court has no way to enforce that and relies on states to comply. As Netanyahu arrived in Budapest, Hungary said it will begin the procedure of withdrawing from the ICC.
Plans for Gaza
On Sunday, Netanyahu said Israel plans to maintain overall security control of Gaza after the war and implement US President Donald Trump’s proposal to resettle much of its population elsewhere through what the Israeli leader referred to as “voluntary emigration.”
Palestinians have rejected the plan, viewing it as expulsion from their homeland after Israel’s offensive left much of it uninhabitable, and human rights experts say implementing the plan would likely violate international law.
The war began when Hamas-led militants attacked southern Israel on Oct. 7, 2023, killing around 1,200 people, mostly civilians, and taking 251 hostages, most of whom have since been released in ceasefire agreements and other deals. Israel rescued eight living hostages and has recovered dozens of bodies.
Israel’s offensive has killed more than 50,000 Palestinians, according to Gaza’s Health Ministry, which doesn’t say whether those killed are civilians or combatants. Israel says it has killed around 20,000 militants, without providing evidence.
The war has left vast areas of Gaza in ruins and at its height displaced around 90 percent of the population.
Israeli strikes on Syria
Separately, Israeli strikes killed at least nine people in southwestern Syria, Syrian state media reported Thursday.
SANA said the nine were civilians, without giving details. Britain-based war monitor The Syrian Observatory for Human Rights said they were local gunmen from the Daraa province, frustrated with Israeli military encroachment and attacks in recent months.
Israel has seized parts of southwestern Syria and created a buffer-zone there, which it says is to secure Israel’s safety from armed groups. But critics say the military operation has created tensions in Syria and prevents any long-term stability and reconstruction for the war-torn country.
Israel also struck five cities in Syria late Wednesday, including over a dozen strikes near a strategic air base in the city of Hama.