Hospitality’s next generation envisions a more ethical and sustainable hotel industry

Green spaces have also been shown to improve health and wellbeing, including reducing stress, anxiety and depression, improving attention and focus, better physical health and managing Post Traumatic Stress Disorder. (AFP)
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Updated 16 October 2021
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Hospitality’s next generation envisions a more ethical and sustainable hotel industry

  • Hotelschool the Hague created Sustainable Hospitality Challenge to provide a platform for hospitality professionals
  • Students are seen as future drivers of taste by their willingness to challenge the hospitality industry status quo

DUBAI: What attracts guests to a hotel? Fine dining, Egyptian cotton sheets and 24-hour room service, certainly. But that model of hospitality may be changing — at least if a new generation of hoteliers, bar owners and restaurateurs has its way.

Rather than reviewing the contents of the minibar or revising the coffee shop menu, this new breed of hotel operator is intent on combating loneliness, sourcing from local farmers, fighting climate change and building a sense of community.

In 2014, Hotelschool the Hague, a training institute, created the Sustainable Hospitality Challenge to provide a platform for the next generation of hospitality professionals who want to reinvent what hotels and restaurants have to offer.

These students are seen as future drivers of taste by their willingness to challenge the industry’s status quo. NEOM, the futuristic smart city in northwest Saudi Arabia, sponsored this year’s competition.




Saudi Arabia's natural beauty is matched by the opulent interiors of Riyadh's premium hotels (Courtesy of The Ritz-Carlton, Riyadh/ Expedia.com)

“The NEOM giga-project, which we all call ‘the city of the future,’ aims to incorporate smart-city technologies and innovation with a focus on sustainability,” Marloes Knippenberg, CEO of Kerten Hospitality and chair of the jury, told Arab News.

“It comes as no surprise that NEOM has sponsored the challenge this year, bringing all finalists to the event in the UAE.”

The event invited 30 universities from across the globe to submit ideas that would help the industry play its part in reaching the UN’s Sustainable Development Goals. Last month, six finalists presented their concepts to a jury of hospitality industry investors in Dubai.

Eve Mignot, a member of the winning team from Switzerland’s Ecole Hoteliere de Lausanne, said hospitality is at a crossroads. The sector has historically lagged behind other industries when it comes to embracing change, she said.

“It is time to reverse this stereotype and stigma and become leaders in sustainable innovations. With our concept, we anticipate the hospitality industry of 2050 to be a community builder, innovator and a responsible and ethical member of society.”




Marloes Knippenberg CEO Kerten Hospitality. (Supplied)

The winning team proposed a concept dubbed “Shared Economic Value through Co-living Cooperative Opportunities,” or SEVCCO, which aims to incorporate sustainability through communal living operated by hospitality companies, for which they see immense potential in growing cities.

This will require a reimagining of lifestyles, business models and strategies. “There has never been a more pressing time to reinvent the industry,” Mignot said.

The team hopes this concept of “neo-hospitality” will transform societies and become a driving force that inspires communities and other industries to engage in the transformation of the world by 2050.

Lukas Lauber, another team member, said that while oil has accelerated growth and development in the Middle East, secondary consumption of oil has had negative consequences in terms of climate change and its effects on the environment.




This photograph taken on July 23, 2021 shows a view of the Park Royal Collection Hotel at Pickering Street in Singapore. (AFP)

However, in recent years, many countries in the region have adopted diversification strategies to their national economies as well as introduced policies to reduce their dependence on oil reserves and promote renewable energy. This is where SEVCCO comes in.

“Countries in the Middle East are hoping to attract foreign investment. A large part of this strategy involves tourism and hospitality, as seen by the re-branding of Dubai as a tourism hub and Saudi Arabia’s Vision 2030 strategy whereby it seeks to develop cities and destinations,” Lauber told Arab News.

As countries in the region develop, he said sustainable communities and cities must be built to promote a more cyclical and regenerative society. “This is where we promote SEVCCO, the creation of co-living environments for tomorrow,” said Stefano Abedum de Lima Hanzawa, a third team member.

“It is imperative that the Middle East incorporates sustainability and regenerative growth into their strategy for economic diversification and development.”

FASTFACTS

* NEOM, the futuristic smart city in northwest Saudi Arabia, sponsored this year’s Sustainable Hospitality Challenge competition.

* Some 30 universities were invited to submit ideas that would help the hospitality industry play its part in achieving the UN’s SDGs.

These concerns are made more pressing as the 2030 deadline for the UN Sustainable Development Goals draws nearer. By then, national economies must mobilize to prevent a 1.5 Celsius increase in global temperatures and implement strategies to shift away from fossil-fueled economies.

The team developed the SEVCCO concept to empower individuals and communities to come together and co-create a city of the future that complies with these goals.

“The concept of cognitive cities is gaining traction, as seen by the NEOM development in Saudi Arabia, and this acceleration and momentum will continue to grow,” Hanzawa said.

“We believe cyclical and sustainable co-living has incredible potential to change the way we behave and live for a better tomorrow. We wish to tackle the most pressing issues such as urban loneliness — exacerbated by the pandemic.”




Muslim pilgrims add food to their plates from the buffet of a restaurant at a luxury hotel overlooking the Kaaba, Islam’s holiest shrine, and its encompassing Grand Mosque in Saudi Arabia’s holy city of Makkah ahead of the annual Hajj pilgrimage. (AFP/File Photo)

Other ills listed by the competitors include unsustainable production and consumption of scarce resources, resource inefficiencies, housing shortages experienced by generations Y and Z, growing elderly care home demand, the difficulties of waste management and the challenges of reducing carbon footprints by 2030.

“SHC brings forth innovative ideas about sustainable, implementable projects. The corporate world launches and brings them to life only if and when they are presented to them,” said Knippenberg. “The challenge (has) become a platform that reaches decision-makers today and is not just a school engagement.”

This year, the initiative brought together the student community, the corporate world, and investors. As 70 percent of the Middle East’s population are younger than 35, the competition is relevant to the region, the organizers said, as governments invest heavily in shifting toward knowledge-based economies.

“Especially in the Middle East, there is a great opportunity to implement ‘out of the box’ ideas,” said Paul Griep, director of industry and alumni relations at Hotelschool The Hague and founder of the challenge.

“As the region grows exponentially, it is of utmost importance for the region to become the showroom of the world when it comes to implementing sustainable solutions. Sustainability projects are the core of the multiple giga-projects in Saudi Arabia, (such as) NEOM.”




Picture from thestage from the award ceremony on stage at AHIC, in September 2021, with members of the jury and the winners. (Supplied)

Aside from EHL, the Hotel Institute Montreux in Switzerland, the Hotel Management School Maastricht Zuyd and the Hotelschool The Hague, Ryerson University from Canada, and CY Cergy Paris University in France took part, as did students from the Middle East.

The judges said the SEVCCO concept developed by EHL won out because it looked long term.

“Their concept was unique, well thought of and very 2050,” Knippenberg said. “Their idea seems like a natural evolution — community build, supporting the locality and the local supply chain and doing things with a truly sustainable mindset.”

Griep said that the younger generation coming into management is especially passionate about sustainability. “In fact, they no longer wish for it but actually require it,” he said.

“It has been proven that, thanks to this mindset, innovative solutions have already been developed. The challenge provides an opportunity for these students to work with industry partners, universities and companies alike, which help them make their concepts become real hospitality projects.”

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Twitter: @CalineMalek

 


Tunisia shuts down large migrant camps

Updated 2 min 30 sec ago
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Tunisia shuts down large migrant camps

  • The camps had prompted anger from residents in nearby villages, raising pressure on the authorities

EI AMRA, Tunisia: Tunisia has dismantled camps housing thousands of undocumented migrants from sub-Saharan Africa, police said, following a campaign against them on social media.

Around 20,000 migrants had set up tents in fields in the eastern regions of El-Amra and Jebeniana, said national guard spokesman Houcem Eddine Jebabli.

He said around 4,000 people of various nationalities had left one of the camps cleared by authorities, and operations would continue over the coming days.

Some of the migrants had “dispersed into the countryside,” with pregnant women and the infirm taken care of by the health authorities, he added.

The camps had prompted anger from residents in nearby villages, raising pressure on the authorities.

Jebabli said locals had taken legal action over the occupation of their olive groves by the migrants.

“It was our duty to end all the disorder,” he said.

Tunisian President Kais Saied on March 25 called on the International Organization for Migration to accelerate voluntary returns for irregular migrants to their home countries.

In recent years, Tunisia has become a key departure point in North Africa for migrants crossing the perilous Mediterranean Sea in hopes of reaching Europe.

Italy has agreements with Tunisia and Libya to provide funding in exchange for help stemming departures.

Italy plans to invest €20 million ($22 million) in a new project to help Algeria, Libya, and Tunisia send irregular migrants from their territories back to the migrants’ countries of origin.

The government of Prime Minister Giorgia Meloni has vowed to cut irregular migration to Italy’s shores from North Africa — the majority of whom depart from Libya and Tunisia.

But many of the migrants who depart hail from other countries, especially sub-Saharan African countries.

Italy’s new plan “focuses on strengthening the institutional and administrative-managerial capacities of the partner countries,” with the involvement of 400 officials, Italy’s Foreign Affairs Ministry said in a recent statement.

Irregular migration would be better addressed “through the improvement and development of assisted voluntary repatriations from Algeria, Libya and Tunisia to the countries of origin,” it said.

It said the project would collaborate with the IOM to ensure migrants’ rights.

The ministry said the plan would benefit “around 3,300 of the most vulnerable migrants, carrying out their repatriation to their countries of origin sustainably and effectively.”

It said Italy’s Agency for Development Cooperation, which helps carry out development activities, would provide technical support.

The agency has also been charged with another plan targeted at the “socio-economic reintegration of returning migrants,” tapping Italian companies and civil society groups, it said.

On Wednesday, Libyan authorities said they would suspend the work of 10 international humanitarian groups, including Doctors Without Borders, accusing them of a plan to “settle migrants” from other parts of Africa in the country.


Israeli general condemns West Bank settler riot, ‘vandalism’ by troops

Updated 38 min 8 sec ago
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Israeli general condemns West Bank settler riot, ‘vandalism’ by troops

  • Major General Avi Bluth addressed a “series of unusual incidents” while visiting Israeli police officers in the West Bank
  • Bluth “emphasized that these are exceptional incidents that must be addressed with the necessary severity“

RAMALLAH, Palestinian Territories: The Israeli military’s top commander in the occupied West Bank condemned recent violence by Israeli settlers against police and “unacceptable” conduct by soldiers, in a video shared by the army on Friday.
A military statement said that Major General Avi Bluth addressed a “series of unusual incidents” while visiting Israeli police officers in the West Bank, near the site of a riot involving settlers earlier this week.
Israeli police said they had arrested 17 suspects over the “violent riot” on Wednesday near the settlement outpost of Givat Habaladim, northeast of the Palestinian city of Ramallah, during which Israeli settlers threw stones at officers and torched a police car.
Bluth “emphasized that these are exceptional incidents that must be addressed with the necessary severity,” the military statement said.
Referring to the settlers’ attack on Israeli forces, Bluth said in the video: “Beyond the fact that this is a red line that has been crossed and will be dealt with seriously, there is no greater act of ingratitude.”
Rights groups often accuse the army of protecting Israeli settlers in the West Bank, and the United Nations has said that settler attacks against Palestinians are taking place in a climate of “impunity.”
In a recent incident Bluth did not address in the video, the army said that this week “dozens of Israeli civilians... set fire to property” in the Palestinian village of Duma, injuring several people.
The Israeli general mentioned “vandalism and graffiti” by reserve soldiers during a military raid on Wednesday, in the Dheisheh refugee camp near Bethlehem.
While a major offensive since January has focused on refugee camps in the northern West Bank, Dheisheh in the south has seen an uptick in Israeli army raids in recent weeks.
Images shared on social media showed vandalized apartments, where furniture was broken and Israeli nationalist slogans spray painted on walls.
Bluth said that “the conduct in Dheisheh by our reserve soldiers is not what we stand for.”
“Vandalism and graffiti during an operational mission are, from our perspective, unacceptable incidents. It is inconceivable that IDF (army) soldiers do not act according to their commanders’ orders,” he said.
Since war began in October 2023 in the Gaza Strip — a separate Palestinian territory — violence has soared in the West Bank.
Israeli troops or settlers have killed at least 917 Palestinians, including militants, in the West Bank since October 2023, according to Palestinian health ministry figures.
Palestinian attacks and clashes during military raids have killed at least 33 Israelis, including soldiers, over the same period, according to official figures.
Israel has occupied the West Bank, home to about three million Palestinians, since 1967.
Excluding annexed east Jerusalem, around 490,000 Israelis live there in settlements and outposts that are illegal under international law. Outposts are also illegal under Israeli law.


Macron to hold Gaza summit with Egyptian, Jordanian leaders

Updated 05 April 2025
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Macron to hold Gaza summit with Egyptian, Jordanian leaders

  • The French president is expected in Cairo on Sunday evening
  • The trilateral summit will be held the same day

PARIS: French President Emmanuel Macron on Saturday said he would hold a trilateral summit on the situation in Gaza with Egypt President Abdel Fattah El-Sisi and Jordan’s King Abdullah II.
Israel has pushed to seize territory in Gaza since the collapse of a short-lived truce in its war with Hamas, in what it has called a strategy to force the militants to free hostages still in captivity.
Simultaneously, Israel has escalated attacks on Lebanon and Syria.
“In response to the Gaza emergency and during my visit to Egypt at President El-Sisi’s invitation, we will hold a trilateral summit with the Egyptian president and the King of Jordan,” Macron wrote on X ahead of his trip.
The French president is expected in Cairo on Sunday evening, where he will hold talks with his Egyptian counterpart on Monday morning.
The trilateral summit will be held the same day in the Egyptian capital, according to Macron’s office.
On Tuesday, Macron will also visit the Egyptian port of El-Arish, 50 kilometers (30 miles) west of the Gaza Strip, to meet humanitarian and security workers and demonstrate his “constant mobilization in favor of a ceasefire.”
El-Arish is a transit point for international aid intended for Gaza.


Libya’s anti-NGO push seen as diversion from internal failures, analysts say

Updated 05 April 2025
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Libya’s anti-NGO push seen as diversion from internal failures, analysts say

  • Anas Al-Gomati, director of the Tripoli-based Sadeq Institute think tank, said “this isn’t about NGOs — it’s about creating enemies to distract from failures“
  • Libya analyst Jalel Harchaoui noted that the Tripoli government is adopting a similar tone to Tunisian President Kais Saied

TUNIS: Libya’s suspension of 10 international humanitarian groups, part of a broader crackdown on African migrants, is aimed at masking domestic failures and securing external concessions, particularly from Europe, analysts have said.
Libya’s Tripoli-based authorities announced on Wednesday a decision to suspend the Norwegian Refugee Council, Doctors Without Borders (MSF), Terre des Hommes, CESVI and six other groups, accusing them of a plan to “settle migrants” from other parts of Africa in the country.
War-torn Libya is a key departure point on North Africa’s Mediterranean coast for migrants, mainly from sub-Saharan African countries, risking dangerous sea voyages in the hope of reaching Europe.
Anas Al-Gomati, director of the Tripoli-based Sadeq Institute think tank, said “this isn’t about NGOs — it’s about creating enemies to distract from failures.”
The UN-recognized government of Abdulhamid Dbeibah is “tapping into conservative anxieties while masking their inability to provide basic services,” he told AFP.
Libya has struggled to recover from the chaos that followed the 2011 NATO-backed uprising that overthrew longtime leader Muammar Qaddafi.
It remains split between the UN-recognized government in Tripoli and a rival authority in the east, backed by military strongman Khalifa Haftar.
The ultimate goal, according to Gomati, is to “extract concessions from Europe which, fearing potential migration surges, will offer new funding packages and prop up the government in Tripoli.”
On Wednesday, Rome announced the allocation of 20 million euros to the International Organization for Migration (IOM) to finance “voluntary repatriations” for 3,300 sub-Saharan migrants who arrived in Algeria, Tunisia and Libya.
“This isn’t coincidence — its coordination. The Libyan authorities shut down NGOs providing monitoring and protection (for migrants) precisely as Italy announces 20 million euros for ‘voluntary’ returns,” said Gomati.
“Italy gets to claim they’re funding ‘voluntary’ returns while Libya gets to demonstrate ‘sovereignty’, all while vulnerable migrants face extortion in detention before being labelled ‘volunteers’ for deportation.”
Libya analyst Jalel Harchaoui noted that the Tripoli government is adopting a similar tone to Tunisian President Kais Saied, who in early 2023 denounced what he called “hordes of sub-Saharan migrants” who threatened to “change the country’s demographic composition.”
Harchaoui, of the London-based Royal United Services Institute, said Dbeibah was facing considerable difficulties, particularly in gaining access to public funds, and his once pragmatic relationship with the Haftar family in the east had deteriorated.
The two rivals had previously struck a kind of non-aggression pact in exchange for sharing oil revenues.
“In its bid to assert control and project strength, the Dbeibah government has turned to demonizing sub-Saharan migrants and denouncing NGOs,” Harchaoui said.
This aims to “show who’s in charge in Tripoli and create the illusion that he is curbing migration flows.”
Exiled Libyan human rights activist Husam el-Gomati said on X that “this crackdown appears not only to limit the influence of these organizations but also to prevent the documentation of human rights violations and delay any potential punitive measures against militia leaders involved in these abuses.”
Various reports from the United Nations and NGOs such as Amnesty International have denounced the arbitrary detentions of government opponents, journalists and lawyers in recent months, as well as abuses against migrants, including the discovery of mass graves.
Following the NGO ban, aid groups have expressed concern for both their Libyan colleagues and the migrants who have been made more vulnerable in a country that, according to the IOM, is home to more than 700,000 residents from sub-Saharan countries.
The International Commission of Jurists on Friday condemned the “recent collective expulsions, arrests, violent attacks and the surge of hate speech, including that which constitutes incitement to violence, against migrants, refugees and asylum seekers in Libya.”
The organization noted that the Libyan interior ministry has pledged “the deportation of 100,000 migrants every four months.”


Lebanese officials discuss south Lebanon with visiting US envoy

Updated 05 April 2025
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Lebanese officials discuss south Lebanon with visiting US envoy

  • Ortagus praises Lebanese army for fulfilling duties in southern Lebanon
  • Lebanon informs envoy about negotiations to continue demarcation of land border with Israel

BEIRUT: Senior Lebanese officials said Saturday’s discussions with the visiting US deputy special envoy for the Middle East were positive, with talks focusing on south Lebanon amid a fragile truce between Israel and Hezbollah.

The Lebanese presidency described the meeting held on Saturday between Joseph Aoun and Morgan Ortagus as “constructive.”

It added that the discussion with President Aoun “covered the situation in southern Lebanon and on the Lebanese-Syrian border, as well as financial and economic reforms and combating corruption.”

Ortagus arrived in Beirut on Friday evening and held a series of meetings on Saturday with Aoun, Prime Minister Nawaf Salam, Parliament Speaker Nabih Berri, Lebanese Army Commander Gen. Rodolph Haykal and Lebanese Forces Party leader Samir Geagea.

It marked her second visit to Lebanon, following a trip in early February during which she made strong statements against Hezbollah.

Hezbollah “will not be part of the Lebanese government and it has been militarily defeated, signaling the end of its reign of terror in Lebanon and globally,” she said at the time.

Additional meetings this week were scheduled between Ortagus and other officials, including Finance Minister Yassin Jaber, Economy Minister Amer Bisat and newly appointed Central Bank Gov. Karim Souaid.

Th Lebanese officials are set to leave for New York City for the 2025 spring meetings of the World Bank Group and International Monetary Fund, taking place from April 21-26.

Ortagus did not deliver a statement following the Lebanon meetings.

Natasha Franceschi, US deputy assistant secretary for the Levant and Syria, and US Ambassador to Lebanon Lisa Johnson joined her during the talks.

“Ortagus was understanding, and the atmosphere of the meeting with her differed from the previous time,” said a political source familiar with the meetings.

Regarding the disarmament of illegal weapons, the source said that Ortagus commended the efforts of the Lebanese army in the south and highlighted the importance of forces continuing their duties.

The source added that the official position of Lebanon, which all officials agreed to present to the American envoy on Saturday, is that Lebanon is willing to negotiate with Israel on completing the demarcation of the land border.

“However, there will be no negotiations regarding the release of Lebanese prisoners or Israel’s withdrawal from the five Lebanese hills it still occupies,” they added.

“These two matters are Israel’s responsibility, and it must fully implement the ceasefire agreement, which includes halting aggression against Lebanese territories.”

The source said that Ortagus highlighted the importance of negotiations between Lebanon and Israel.

She was briefed on Lebanon’s position regarding the process for demarcating maritime borders in previous years, the source said. Led by former US envoy Amos Hochstein, the process involved a technical-military committee and shuttle diplomacy.

Ortagus focused her talks on “the issue of withdrawing Hezbollah’s illegal weapons, linking the significance of this matter to restoring trust in Lebanon and enabling the country to secure funds for reconstruction.”

The prime minister’s media office said that Ortagus commended the government’s reform plan.

She highlighted several initiatives that had been implemented, including the abolition of banking secrecy, the proposed legislation for banking sector reform, the introduction of a new appointment mechanism for state administrations, and the government’s strategies for administrative and institutional reform, as well as anti-corruption efforts.

There was also an emphasis on the importance of reaching an agreement with the International Monetary Fund.

The meeting between Ortagus and the prime minister lasted more than an hour and included a private discussion between the officials.

Salam’s media office said that the meeting was characterized by a “positive atmosphere.”

Regarding developments in the south, the media office said that discussions focused on the measures being implemented by the Lebanese army to enforce UN Resolution 1701 and the security arrangements aimed at halting hostilities, in collaboration with the military monitoring committee.

The process of completing Israel’s withdrawal from Lebanese territory was also addressed.

The US envoy expressed satisfaction with the actions the government had begun to take at Rafic Hariri International Airport in Beirut.

Regarding the situation at the Lebanese-Syrian border, Ortagus highlighted the importance “of fully securing the area to prevent any tensions or chaos, as well as to eliminate all forms of smuggling.”

The media office of the speaker of the parliament described the meeting, which included a private session with the American envoy, as “good and constructive.”