Study on Saudi workplace wellness identifies key challenges, suggests solutions

Eighty percent of Saudi Arabia’s workplaces have been found to have no budget to support the mental health of their employees, a new report shows. (AFP)
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Updated 27 January 2023
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Study on Saudi workplace wellness identifies key challenges, suggests solutions

  • Report by Tuhoon, a Saudi tech startup founded in 2021, incorporates feedback from 4,000 employees
  • Culture surrounding mental health in the Kingdom appears to be improving despite limited available data

DUBAI: Although mental health issues present a significant challenge to productivity, a benchmark survey in Saudi Arabia has revealed yawning gaps between the services that human resources departments claim to provide and what employees believe is actually on offer, with employees largely unwilling to discuss workplace stress.

For the report, entitled “State of Wellness at the Workplace,” researchers talked to 4,000 employees in the Kingdom’s public and private sectors to assess where challenges arise in the workplace and how to fix them.

The study, which was compiled by Tuhoon, a Saudi tech startup founded in 2021, was carried out in collaboration with the Saudi National Center for Mental Health and the Ministry of Health. 

“The surveys were filled out anonymously, which made workers more receptive to talk about their issues,” Tuhoon CEO Fares Ghandour told Arab News.

“We found females are more willing to talk on a personal level but they opt out of discussing their mental health in the workspace as they do not wish to be perceived as weaklings. We also found workers above the age of 45 are less likely to talk about their mental health than younger generations.”

Tuhoon recently launched a smartphone app designed to help users improve their mental health, manage stress and get better quality of sleep through personalized, culturally relevant audio content.

This content includes meditation and mindfulness exercises, sleep stories, masterclasses, book summaries, deep-focus music, and emergency playlists. It is curated by doctors, clinical psychologists, and certified meditation and self-awareness coaches.

The study indicates that more than 80 percent of Saudi workplaces have no budget to support the mental health of their employees, despite the rising number of workers reporting a decline in their well-being.

The report says that the lack of mental health monitoring has taken a significant toll on the cultural and economic performance of many organizations, and the private sector is perceived as offering less assistance than the public sector.

According to the report, most workplaces are failing to prioritize the mental health of employees. It says that 78 percent of organizations do not measure their workers’ mental health at all, 82 percent have no dedicated resources for mental health services, and 52 percent do not provide health insurance cover for mental health.

It also says that at least four out of five employees experienced at least one mental health problem in the past year. The most common symptoms were anxiety, burnout and stress, as well as depression, relationship challenges and loneliness.

The available data on the issue of wellness in Saudi workplaces, including details of programs and benefits employers offer their workers, remains limited but the culture surrounding mental health does appear to be improving.

However, the Arab world in general lags in this regard which Ghandour says is why he founded Tuhoon.

“I have been investing in tech businesses for nine years,” he told Arab News. “I decided I wanted to build and invest in something I am passionate about, and the mental health cause is dear to me.

“I approached Dr. Naif Almutawa, a clinical psychologist, and Aymane Sennoussi, who became co-founders, and I put my time, energy and effort into making Saudi Arabia and the Arab world a happier and healthier place.”

Mental health problems are among the leading causes of disability worldwide, with depression topping the list. They can affect people regardless of age, culture and socioeconomic status.

The World Health Organization estimates a quarter of the global population will suffer a mental health issue at some point during their lives, and that about 12 billion working days are lost each year to depression and anxiety at an annual cost of $1 trillion in lost productivity.

The Tuhoon survey of Saudi workplaces posed the question: “How would you rate your mental health over the past 12 months on a scale, from 0 to 4?” It found that 24 percent of respondents ranked their mental health as below average.




Almost a quarter of respondents ranked their mental health below average, with 44 percent of Saudi women and 32 percent of Saudi men in the workplace prone to burnout. (Shutterstock)

Among the respondents, women were 62 percent more likely to develop a mental health problem than men, while 44 percent of women in work were found to be prone to burnout and anxiety compared with 32 percent of men.

The research also revealed that 57 percent believed work-related stress affected their mental well-being.

Of the 50 human resources departments that were surveyed, 59 percent said their organizations did not provide mental health insurance coverage, and 82 percent said their companies did not have an employee assistance program. EAPs are designed to help workers resolve professional and personal problems that might be affecting their productivity.

The results of the Saudi surveys compare with the findings of a 2022 workplace report entitled “Mental Health in America” in which one-third of HR professionals said their organization provided no mental health services to employees, 27 percent said their organization was not sure of the proper benefits to provide, and 18 percent said their organization was unsure of what plan or insurance to offer workers.

In the UK, according to a 2022 study by the Chartered Institute of Personnel Development, there is weak leadership on the issue of mental health in the workplace, especially after the COVID-19 pandemic. Figures show that only 29 percent of employers are able to spot early signs of mental health problems in their workers. Less than half (42 percent) of employers said that their leaders focus and encourage positive mental health by actions and behavior.

Good mental health is viewed as a key measure of prosperous and successful nations and organizations.

The Kingdom’s public sector scored higher (45 percent) than the private sector (36 percent) in terms of the proportion of employers that offered health insurance coverage that includes mental health services. Ghandour believes this is because the public sector plays such a major role in the Saudi economy, and so employees are looked after relatively well in an effort to maintain high productivity levels.

According to studies by the Arab Barometer research network, however, more than half of residents in the Arab world find it hard to find decent mental health services. And globally, organizations struggle in the execution of HR policies designed to support mental health.

In 2019, the Saudi National Mental Health Survey found that 34 percent of people had experienced a mental health issue at some point in their lives, with blue collar-workers more open to reporting the challenges they faced than their white-collar counterparts.

It also found the most prevalent mental illnesses in the Kingdom were separation anxiety disorder, attention deficit hyperactivity disorder, major depressive disorder, social phobia, and obsessive compulsive disorder. 

Better-educated Saudis were more prone to such conditions.

Some 80 percent of respondents afflicted by a serious mental illness said they had not sought any treatment, while 8.9 percent said they had gone to a religious adviser or non-medical healer for help.

Experts say that to promote a healthier work culture, employers need to prioritize well-being, work to reduce the stigma that still surrounds mental illness, and provide mental health coverage for employees.

Tuhoon believes workplaces need to start viewing mental health as a collective issue rather than an individual problem. It recommends nine cost-effective steps to improve workplace mental health and, as a result, boost productivity.

These steps include workshops to raise awareness of the issue, and webinars on topics such as stress management, dealing with burnout, and increasing connectivity between workers. It also suggests offering additional days off to increase morale, training managers to spot mental health problems in workers, and creating a more welcoming and trusting work environment.




I decided I wanted to build and invest in something I am passionate about, and the mental health cause is dear to me,” said Fares Ghandour, CEO of Tuhoon. (Supplied)

Furthermore, Tuhoon urges employers to promote workplace behaviors that reduce burnout by encouraging workers to take time off if needed, offering a more flexible work environment, promoting a healthy balance between work and personal life, and creating a “check in” culture.

Additional recommendations include encouraging employers to use mental health assessments as a tool to measure stress and challenges, and to connect workers with helpful resources if needed.

Tuhoon says mental health “first aid” courses could also provide staff with the skills they need to detect the early signs of stressors and provide solutions and rapid responses to help distressed workers.

This could further reduce the stigma surrounding mental health in the workplace. Appointing “mental health ambassadors” would also contribute to more open and supportive conversations in the workplace.

Regarding the well-being of women in particular, Tuhoon urges employers to adjust workplace policies and encourage female employees to report harassment and sexual assault through the provision of a proper platform for doing so. Salaries and promotions must also be fairly determined regardless of gender.

Finally, employers and employees are encouraged to show gratitude in the workplace and introduce mechanisms through which workers feel able to talk about things or people they are grateful for inside and outside of work.

Tuhoon believes this could lead to enhanced job satisfaction, fewer sick days, the promotion of a positive and more trusting work environment, and increased productivity.


420,070 workers served 1,673,230 pilgrims during Hajj 2025: Saudi statistics authority 

Updated 9 sec ago
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420,070 workers served 1,673,230 pilgrims during Hajj 2025: Saudi statistics authority 

RIYADH: A total of 420,070 people from the public and private sectors, including security services, worked to serve 1,673,230 pilgrims during the recently concluded Hajj season, the General Authority for Statistics — or GASTAT — has reported.

Of the number, 92 percent were male and 8 percent female, the agency said in its Hajj Statistics Publication carried by the Saudi Press Agency (SPA).

The publication said the number of male and female volunteers within the holy sites reached 34,540, contributing a total of 2,134,398 volunteer hours during the Hajj season.

It also showed that 314,337 male and female pilgrims benefited from the Makkah Route Initiative this year, representing 20.9% of all pilgrims who arrived from eight countries. This initiative, launched during the 2017 Hajj season, aims to streamline travel procedures for pilgrims.
 
GASTAT earlier announced that of the year's 1,673,230 registered pilgrims, 1,506,576 arriving from abroad through various entry points and 166,654 citizens and residents from within the Kingdom.

Of the pilgrims, 877,841 were male 795,389 female.
 
GASTAT said the statistics were based administrative records provided by the Ministry of Interior. 


Makkah’s Mashaer metro transported 1.87 million passengers during Hajj 2025

Updated 12 June 2025
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Makkah’s Mashaer metro transported 1.87 million passengers during Hajj 2025

  • Mashaer completed 2,154 trips moving pilgrims between Mina, Muzdalifah, and Arafat
  • Dedicated to serving Hajj pilgrims, the metro runs only seven days every year

MAKKAH: Around 1.87 million passengers used the Mashaer Metro Train to travel within Makkah’s holy sites during this year’s Hajj season, according to Saudi Arabia Railways.

From Dhu Al-Hijjah 7 (June 3) until the end of the Days of Tashreeq (June 9), Mashaer completed 2,154 trips moving pilgrims between the stations of Mina, Muzdalifah, and Arafat, the railway agency said in a statement carried by the Saudi Press Agency.

The operational plan for the Mashaer transport system during Hajj 2025 had five main phases, with the first one from June 3 to 4 transporting over 27,000 passengers across all stations. 

The second phase moved 282,000 pilgrims from Mina to Arafat, the third transported 294,000 pilgrims from Arafat to Muzdalifah, and the fourth moved over 349,000 pilgrims from Muzdalifah to Mina. 

“The final phase, which lasted until sunset on the last day of Tashreeq, recorded the movement of over 920,000 passengers to and from Mina 3 (Jamarat) station,” SPA said.

Saudi Arabia Railways CEO Bashar AlMalik attributed the successful completion of the operational plan to the extensive preparatory work, including simulation exercises and full-scale trial runs, by the agency in coordination with operational and security agencies.

Traveling at 80 km per hour, the train can move passengers from Mina to Arafat in just 20 minutes. (SPA photo)

Also known as the Al-Mashaer Al-Mugaddasah Metro, the transport system consists of nine stations located across the holy sites, connected by an 18-kilometer double-track railway. It is capable of accommodating 72,000 passengers per hour in one direction. 

Traveling at 80 km per hour, the train can move passengers from Mina to Arafat in just 20 minutes, giving pilgrims ease and comfort and allowing them to concentrate on Hajj rituals.

Opened in 2010, the line is used exclusively as a shuttle train for pilgrims between holy sites in Makkah, Mina, Mount Arafat and Muzdalifah. 

With a fleet of 17 eco-friendly electric trains, each capable of carrying 3,000 passengers, the metro system has significantly reduced traffic congestion and carbon emissions by replacing about 50,000 passenger buses during the Hajj season.
 


Saudi king, crown prince condemn shooting that killed 10 students in Austrian school

Updated 12 June 2025
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Saudi king, crown prince condemn shooting that killed 10 students in Austrian school

  • Austrian police said the shooter attacked the Dreierschuetzengasse secondary school in Graz region on June 10 before taking his own life
  • Of the eleven people wounded, nine were still in intensive care but in stable condition on Wednesday

RIYADH: Saudi Arabia’s King Salman and Crown Prince Mohammed bin Salman on Thursday offered condolences to Austria over a shooting attack that killed 10 and injured 11 at a secondary school, according to the Saudi Press Agency, or SPA.

In a message to Austrian President Alexander van Deir Beilin, King Salman condemned the attack as a “disgraceful criminal act” and expressed “deepest condolences and sincere sympathy” to the people of Austria and relatives of those killed. He also wished the injured “a speedy recovery.” 

Crown Prince Mohammed bin Salman, who is also prime minister of the Kingdom, sent a similar message to the Austrian leader.

Police said the shooter, armed with two legally owned guns — a shotgun and a pistol — attacked the Dreierschuetzengasse secondary school in Graz region on June 10 before taking his own life.

Austria's President Alexander Van der Bellen and his partner Doris Schmidauer place flowers at a central square in Graz, southeastern Austria, on June 11, 2025, one day after ten people died in a school shooting in the city. (APA/AFP)

A teacher and nine teenagers aged between 14 and 17, were among the victims, Austrian press agency APA reported.

Of the eleven wounded, nine were still in intensive care but in a stable condition on Wednesday, according to hospital officials.

The shooter was a 21-year-old former pupil at the school in Graz region, but never finished his studies there, local media quoted probers as saying.

During a search at the suspect’s home, police found a “non-functional” homemade bomb, a farewell letter as well as a video message addressed to his mother, none of which offered any clues about his motive.

The government declared three days of mourning for the victims. Church bells rang out across Austria as people stopped in the streets, radio and TV programs were interrupted and public transport was halted.

Media commentators highlighted how easy it is for Austrians to get firearms, and pointed to the relatively high number of weapons in circulation.

People attend a commemoration event to pay their respect at a central square in Graz, southeastern Austria, on June 11, 2025 one day after ten people died in a school shooting in the city. (APA/AFP)    Austria's President Alexander Van der Bellen and his partner Doris Schmidauer place flowers at a central square in Graz, southeastern Austria, on June 11, 2025, one day after ten people died in a school shooting in the city. (APA/AFP)

During a visit to Graz, President Van der Bellen said the country was still “in deep, deep shock” following the “abominable... horror we all experienced.”

“If we come to the conclusion that Austria’s gun laws need to be changed to ensure greater safety, then we will do so,” he told a memorial event on Wednesday.

Austrian newspapers ran headlines that read “Why?” and “It’s horrific,” with the daily Kurier opting for a front page all in black. 

Grieving Austrians held tearful memorials for the victims. Mourners cried, hugged and left flowers, candles and letters to the victims in churches and outside the school.

Condolences poured in from leaders across Europe, with Pope Leo XIV offering his “prayers for the victims of the tragedy” at his general audience on Wednesday.

(With AP)


Expert sheds light on historic mosques in Makkah that remain unknown to many

Scattered throughout the city are historic mosques that witnessed pivotal moments in Islamic history. (SPA)
Updated 12 June 2025
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Expert sheds light on historic mosques in Makkah that remain unknown to many

  • Al-Dahas highlighted the significance of Namirah Mosque in Arafat, where the Prophet delivered his sermon during the Farewell Pilgrimage

MAKKAH: In Makkah, the holiest city in Islam, spiritual significance extends far beyond the Grand Mosque. Scattered throughout the city are historic mosques that witnessed pivotal moments in Islamic history.

Yet, amid the dense crowds and the rapid pace of modern development, many pilgrims and Umrah performers remain unaware of these sacred sites, quietly tucked away within the city’s expanding urban landscape.

Fawaz Al-Dahas, professor of history at Umm Al-Qura University, said that Makkah is home to several mosques of profound historical and religious value, yet they remain largely overlooked, receiving neither the media attention nor the organized religious visits they merit.

Al-Dahas highlighted the significance of Namirah Mosque in Arafat, where the Prophet delivered his sermon during the Farewell Pilgrimage. He said that this mosque was not merely a physical structure, but a sacred site where the foundational principles of Islam were proclaimed. He also referenced the Bay’ah Mosque in Mina, which commemorates the pivotal moment when the Ansar pledged allegiance to the Prophet, paving the way for the Hijrah and the establishment of the Islamic state.

According to Al-Dahas, the importance of these mosques transcends their geographic locations, reflecting their profound political and religious significance in Islamic history.

Al-Dahas shed light on Al-Rayah Mosque: “Located in the Jarwal neighborhood, where the Prophet’s banner was raised on the day of the Conquest of Makkah, a powerful symbol of victory tempered by forgiveness.”

He also drew attention to Al-Hudaibiya Mosque, situated west of Makkah, where the historic Bay’at Al-Ridwan pledge took place, an event referenced in the Holy Qur’an. He said that while the mosque still stands on the original site of the Treaty of Hudaibiya, it remains largely unknown, with few visitors aware of its exact location.

Mohammed Al-Joud, a Hajj and Umrah specialist, said that these mosques were not merely historical structures, but vital educational landmarks that enrich a pilgrim’s understanding of the deeper spiritual dimensions of Hajj. He pointed to Al-Khayf Mosque in Mina, where the Prophet and prophets before him are believed to have prayed, as a powerful symbol of the continuity of prophethood: “Yet, many pilgrims remain unaware of its significance outside the Hajj season.”

Al-Joud also highlighted Al-Mashar Al-Haram Mosque in Muzdalifah, which is mentioned in the Holy Qur’an, emphasizing that awareness of such sacred sites bridges the rituals of Hajj with their Qur’anic and historical roots, enhancing the spiritual journey.

Al-Joud also drew attention to Al-Kabsh Mosque in Mina, linked to the story of the sacrifice of Ismail. He explained that the mosque symbolizes the values of sacrifice and obedience, yet remains largely overlooked in media coverage and excluded from most pilgrimage programs. He described it as an essential part of a broader, interconnected network of sacred sites that trace the prophetic journey — from revelation to migration, and from peace to conquest.

Al-Dahas underscored the importance of launching awareness initiatives to shed light on these mosques and restore their rightful standing. He said that safeguarding Makkah’s Islamic heritage was not limited to preserving its prominent landmarks, but also required reviving these historically significant mosques, which once stood as pivotal markers along the journey of the prophetic message.

He said that reconnecting pilgrims with these sacred sites revived the educational and historical depth of Hajj, enriching the journey with a more profound, informed, and spiritually immersive experience.

 


Saudi leadership hails successful Hajj 2025 and praises efforts of all involved

Updated 11 June 2025
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Saudi leadership hails successful Hajj 2025 and praises efforts of all involved

  • The king and crown prince sent separate cables to Minister of Interior and Chairman of the Supreme Hajj Committee, Prince Abdulaziz bin Saud bin Nayef

RIYADH: King Salman and Crown Prince Mohammed bin Salman on Wednesday expressed their gratitude and appreciation to the authorities involved in organizing the 2025 Hajj season, praising the efforts that contributed to its success, the Saudi Press Agency reported.

In separate cables sent to Minister of Interior and Chairman of the Supreme Hajj Committee, Prince Abdulaziz bin Saud bin Nayef, both leaders thanked the minister, regional governors, committee members, and all security, civil, and government personnel who took part in delivering a smooth and safe pilgrimage for nearly 1.7 million worshippers.

King Salman described the season as a success by the grace of God and the coordinated execution of comprehensive security, health, organizational, and service plans.

He highlighted the pilgrims’ ability to perform their rituals with ease and peace of mind, in a secure and spiritual atmosphere.

“We followed with pride the great efforts made by all sectors in serving the pilgrims of the house of Allah,” the King said. “We were pleased with the dedication and excellence shown by everyone in attaining the honor of serving the guests of the most Gracious.”

The king also thanked all those involved for their Eid Al-Adha greetings, prayed for the acceptance of the pilgrims’ Hajj, and asked God to grant continued success in serving Islam and Muslims.

Prince Mohammed echoed the sentiments, expressing thanks for the congratulations and for the collective commitment shown throughout the season.

He attributed the successful management of the Hajj to divine support, the leadership of King Salman, and the tireless work of all entities involved in executing the wide-ranging plans.

He also praised the careful monitoring by relevant authorities to ensure the comfort and safety of pilgrims.

“We pray to God to protect the Custodian of the Two Holy Mosques, to sustain the blessings of security on our homeland, and to accept the Hajj of all pilgrims,” the crown prince said.

The Hajj season this year saw 1,673,230 pilgrims perform their rites.