Pakistan’s MedIQ taps digital health care opportunities offered by Saudi Vision 2030

Dr. Saira Siddique, CEO of Pakistani start-up MedIQ, speaks to Arab News on August 28, 2023, in Islamabad, Pakistan. (AN Photo)
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Updated 28 August 2023
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Pakistan’s MedIQ taps digital health care opportunities offered by Saudi Vision 2030

  • MedIQ, established over three years ago by Pakistani doctor, aims to make health care more patient-friendly 
  • Health startup garnered 2.5 million global customers over last 3 years, established strongholds in UAE, Kingdom

ISLAMABAD: Pakistani health care tech startup MedIQ is expanding its operations in Gulf countries, including Saudi Arabia, through joint ventures (JVs) with hospitals and companies as it seeks to capitalize on the Kingdom’s potential to digitize its health care services under the Saudi Vision 2030 plan, the startup’s founder said on Monday. 

Saudi Arabia is consolidating its economy on modern lines under Vision 2030 to cut its reliance on oil and is aimed at developing public service sectors in the Kingdom such as health, education, infrastructure, recreation, and tourism. The Kingdom aims to restructure the health sector and is committed to investing heavily in health technology sector to meet these ambitious goals. Much of the Kingdom’s SR180 billion ($50.3 billion) 2023 health care budget is directed toward digital health initiatives.

Dr. Saira Siddiqui, a doctor who holds a PhD in Health Economics from the University of Yorkshire, started MedIQ around three-and-a-half years ago in Pakistan’s capital Islamabad. The startup aims to redefine health care through a digitally enabled hybrid ecosystem and is currently operating in Pakistan, Saudi Arabia, the United Arab Emirates (UAE), and Canada.

“The solutions which we have developed in Pakistan, they are being used more in Saudi Arabia as compared to here because Pakistan still has to go a long way in digitization of health care services,” Siddiqui told Arab News. She said MedIQ is striving to make health care more patient-friendly, integrated and trying to ensure that all stakeholders in the system provide health care services efficiently through technology. 

Siddiqui said one of the key areas of focus of the Saudi Vision 2030 was enhancing health care services through the use of technology, adding that the SR180 billion Saudi health budget for 2023 focuses on digitization of hospital health care records, provision of remote patient monitoring, and virtual care. 

“MedIQ is actually developing software which are connecting the hardware, the information, the patient, and the human resource providing health care services together,” Siddiqui said.

The Pakistani startup founder said to enhance its penetration in the Kingdom’s market, MedIQ has collaborated with large Saudi groups and different holding companies by entering into joint ventures with them for different products.

“We are working with Almana Hospital and then we are also working on a project with Elm, which is their ministry,” Siddiqui shared. She added that MedIQ was also collaborating with the prominent Dr. Sulaiman Al Habib Hospital. 

Siddiqui said her startup is currently working with one mid-tier hospital chain and one top-tier hospital chain, in addition to government hospitals in Saudi Arabia. 

She said MedIQ was also very active in the UAE and was prioritizing technology-driven wellness and lifestyle modification products, leveraging virtual and augmented reality to induce behavioral changes.

“Now from UAE and KSA, we plan to expand to the rest of the Gulf Cooperation Council (GCC) countries,” she added.

Siddiqui said the response to her health care technology software was “phenomenal” as it secured over 2.5 million customers globally during the last three years.

Technology adoption in Pakistan is low but the UAE and Saudi Arabia are spending heavily on health care technologies, Siddiqui said. 

”So, we see a better growth, a more favorable response from the GCC market,” she explained.

Siddiqui said women were the bulk users of her products as it is usually hard for them to visit hospitals without male companions in Pakistan and the Middle East. “According to the figures which we have, about 74 percent of our users are women and [the] women having children or dependents such as older parents,” she added.


Qatar Airways denies reports of office closures in Pakistan

Updated 08 January 2025
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Qatar Airways denies reports of office closures in Pakistan

  • The airline says flights to and from Pakistan have been operating as per schedule
  • Local media had claimed Qatar Airways had shut down offices in Pakistani cities

KARACHI: Qatar Airways on Wednesday denied media reports claiming it was shutting down operations in Pakistan and saying its “offices remain open.”
The airline, Qatar’s national carrier, was founded in 1993 and is wholly owned by the State of Qatar. Operating from its hub at Hamad International Airport in Doha, it has become one of the world’s leading airlines, known for its modern fleet, luxurious amenities, and extensive route network.
The clarification followed local media reports and statements from travel agents earlier this week, alleging that Qatar Airways had closed its offices and call centers across Pakistan, even as flights continued to operate on schedule.
“Qatar Airways flights to and from Pakistan are operating as usual and our offices remain open,” the airline said in a post on X. “Recent published reports claiming that Qatar Airways has closed offices in Pakistan are incorrect.”


Qatar Airways began operations in Pakistan in 1994, the year the airline was established.
Initially, it started flying to Karachi, but it has expanded its services to other major Pakistani cities, including Lahore, Islamabad and Peshawar, since then.
The airline offers both domestic and international connections.


Pakistan PM to inaugurate faceless customs assessment system today during Karachi visit

Updated 08 January 2025
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Pakistan PM to inaugurate faceless customs assessment system today during Karachi visit

  • Launched as a pilot project last month, the system aims to streamline customs clearance through automation
  • Shehbaz Sharif will also visit PSX to celebrate its achievement as the second-best performing global stock market

KARACHI: Prime Minister Shehbaz Sharif is scheduled to inaugurate the Federal Board of Revenue’s (FBR) new Faceless Customs Assessment System at the Karachi Port Trust during his daylong visit to the city, which began on Wednesday, to examine several key initiatives aimed at improving economic efficiency and health care services.
The Faceless Customs Assessment System, launched as a pilot project in December 2024, aims to streamline customs clearance through automation. By minimizing human interaction, the system seeks to enhance transparency, reduce clearance times and improve trade facilitation.
The initiative marks the first step in a broader government plan to scale up the system to upcountry ports and border stations in the coming months.
“The Prime Minister will visit the South Asia Pakistan Terminal at Karachi Port Trust, where he will inaugurate the FBR’s automated customs clearance system, the Faceless Customs Assessment System,” the PM Office said in a statement. “The Prime Minister had directed the installation of this system during his last visit to Karachi.”
Pakistan seeks to modernize its port facilities to transform itself into a transit trade hub. The country has also invited landlocked Central Asian nations to utilize its ports for access to global sea lanes, enhancing regional trade connectivity.
Sharif is also scheduled to attend a ceremony at the Pakistan Stock Exchange (PSX) to celebrate its achievement as the second-best performing stock market globally in 2024, with the benchmark KSE-100 Index rising 56 percent over the year.
His PSX visit comes at a time when the government aims to unlock both foreign and domestic investment to overcome a prolonged economic crisis. Pakistani officials have described the market’s strong performance as a reflection of growing investor confidence and the administration’s commitment to fiscal reforms and improved business facilitation.
Sharif will also attend the launch of the “Manual of Clinical Practice Guidelines” at Aga Khan University, calling it a milestone in Pakistan’s health care sector. The guidelines are expected to standardize medical practices and improve health care delivery nationwide.


US seeks prisoner swap with Afghanistan involving Guantanamo detainee arrested in Pakistan — media

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US seeks prisoner swap with Afghanistan involving Guantanamo detainee arrested in Pakistan — media

  • Outgoing US administration seeks to bring back three Americans in exchange for Muhammad Rahim Al-Afghani
  • Al-Aghani reportedly had ties with bin Laden and was the last person brought to the CIA interrogation program

WASHINGTON: The Biden administration is negotiating with Afghanistan to exchange Americans detained in the country for at least one high-profile prisoner held in Guantanamo Bay with alleged ties to former Al Qaeda leader Osama bin Laden, the Wall Street Journal reported on Tuesday.
Representatives of the White House and the US State Department did not immediately respond to requests for comment on the report. Representatives for the Afghan Taliban also did not immediately respond.
US President Joe Biden’s administration is seeking the return of three Americans seized in 2022 — Ryan Corbett, George Glezmann and Mahmood Habibi — in exchange for Muhammad Rahim Al-Afghani, the WSJ reported.
A source familiar with the matter confirmed to Reuters that the Biden administration has been negotiating with the Taliban since at least July on a US proposal to exchange Corbett, Glezmann and Habibi for Rahim.
The Taliban, who deny holding Habibi, countered with an offer to exchange Glezmann and Corbett for Rahim and two others, said the source, who spoke on condition of anonymity because of the sensitivity of the issue.
Corbett and Habibi were detained in separate incidents in August 2022 a year after the Taliban seized Kabul amid the chaotic US troop withdrawal. Glezmann was detained later in 2022 while visiting as a tourist.
A spokesperson for the National Security Council said they could not confirm the WSJ story, but added that the administration was “working around the clock” to secure the release of the three Americans.
Rahim’s lawyer, James Connell, told Reuters that neither the Biden administration nor the Taliban had informed him or Rahim of the negotiations.
“It does seem important to include Rahim or his representative in the conversation,” said Connell. “As it happens, he is willing to be traded or exchanged.”
Rahim was “the last person brought into the CIA torture program,” said Connell, referring to an agency program instituted after the Sept. 11, 2001, Al Qaeda attacks that used harsh interrogation methods on suspected Islamist militants.
The CIA denies the methods amounted to torture.
A Senate intelligence committee report on the agency’s so-called enhanced interrogation program called Rahim an “Al Qaeda facilitator” and said that he was arrested in Pakistan in June 2007 and “rendered” to the CIA the following month.
He was kept in a secret CIA “black site,” where he was subjected to tough interrogation methods, including extensive sleep deprivation, and then sent to Guantanamo Bay in March 2008, the report said.
The US-Taliban talks have been in motion since July, according to the WSJ, which cited sources who attended a classified House Foreign Affairs Committee briefing last month with White House national security adviser Jake Sullivan.
On Monday, Biden’s administration sent 11 Guantanamo detainees to Oman, reducing the prisoner population at the detention center in Cuba by nearly half as part of its effort to close the facility as the president prepares to leave office Jan. 20.
 


Protesters in Pakistan’s north continue blockade of key highway to China over power outages

Updated 08 January 2025
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Protesters in Pakistan’s north continue blockade of key highway to China over power outages

  • Residents of Gilgit-Baltistan started a sit-in on Jan.1, vowing to protest until they got reliable electricity
  • Despite the area’s significance, some residents say they only get electricity for 30 minutes in 24 hours

ISLAMABAD: Hundreds of protesters in Pakistan’s northern Hunza Valley blocked the Karakoram Highway (KKH) for the sixth consecutive day on Tuesday, demonstrating against severe power outages during the region’s freezing winter.
The protest, which began on January 1, involves local residents, political parties and civil society groups who vowed to continue their sit-in until their demands for reliable electricity were met.
Demonstrators on Tuesday voiced frustration over the Gilgit-Baltistan government’s failure to ensure even a few hours of power each day, saying over 80,000 people were struggling for basic needs.
The KKH, a vital trade and strategic route linking Pakistan with China, has been obstructed at Aliabad, the district headquarters of Hunza. The area plays a critical role in bilateral trade facilitated by the China-Pakistan Economic Corridor (CPEC), which has increased since an agreement to keep the Khunjerab Pass open year-round for economic exchanges.
“This is a nerve-breaking power outage in Hunza,” said Baba Jan, a protester, speaking at the sit-in. “We are getting power only 30-40 minutes in 24 hours.
“It is very cold here,” he added. “The temperature drops to minus 15 at night. Students don’t have Internet due to the power outage. There are issues in lighting, heating and cooking that people are facing here.”
Rehan Shah, another protester agreed, emphasizing the area’s important defense and strategic location.
“It’s the gate of CPEC and Pakistan-China connectivity,” he noted. “People here are hardly getting power for one hour and twenty minutes during the daytime. They’ve been out protesting on the streets for the last six days.”
Power cuts, known locally as load shedding, are a chronic issue in Pakistan, with many areas facing significant disruptions. The harsh winters in Gilgit-Baltistan exacerbate the problem, leaving residents without adequate heating or access to essential services.
Last week, Hamid Hussain, an engineer at the Gilgit-Baltistan Water and Power Department, acknowledged the issue but attributed it to technical limitations.
“The region heavily relies on hydropower, which often faces disruption in winter due to the freezing of rivers and lakes,” he told Arab News.
“There are 137 power stations in Gilgit-Baltistan,” he added. “The installed capacity of these power stations is 190 megawatts. However, power generation is 140 megawatts during the summer while 76 megawatts during the winter due to the low flow of water.”
Protesters have demanded thermal power generators to supplement energy needs during the winter, but Hussain said they were costly and were hard to implement due to financial constraints.


Diplomat pays tribute as 89 Pakistani devotees attend Sufi saint’s death anniversary in India

Updated 08 January 2025
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Diplomat pays tribute as 89 Pakistani devotees attend Sufi saint’s death anniversary in India

  • Religious devotees are commemorating the 813th anniversary of Khwaja Moinuddin Chishti in Ajmer
  • Despite strained relations between the two nuclear-armed states, cultural and exchanges continue

ISLAMABAD: A group of 89 Pakistani devotees began attending the 813th annual Urs, or death anniversary commemoration, of the 12th-century Sufi saint Khwaja Moinuddin Chishti in India, with a Pakistani diplomat laying a traditional chaddar, or ceremonial cloth, at his shrine on Tuesday.

Born in 1141 in Sistan, modern-day Iran, Chishti arrived in India in the late 12th century and gained a following for his teachings of compassion and service to humanity, which resonated deeply with the region’s marginalized communities. Known as Gharib Nawaz, or Benefactor of the Poor, he established the Chishti Order of Sufism in South Asia.

His legacy as a symbol of interfaith harmony endures through his shrine in Ajmer, Rajasthan, which draws millions of devotees annually, particularly during the commemoration of his death anniversary.

“To participate in the 813th annual Urs Mubarak of Hazrat Khwaja Syed Moinuddin Hasan Chishti (RA), a group of 89 Pakistani Zaireen [pilgrims] is in Ajmeer Sharif from 7-9 January 2025,” the Pakistan High Commission said on X, formerly Twitter.

“Pakistani Zaireen accompanied by Second Secretary, Pakistan High Commission, New Delhi, Mr. Tariq Masroof, placed the traditional Chaddar at the Shrine of Hazrat Khwaja Syed Moinuddin Hasan Chishti,” it added.

The event underscores how cultural and religious exchanges have persisted between India and Pakistan despite strained diplomatic relations since August 2019, when New Delhi revoked Kashmir’s special constitutional status. The disputed Himalayan region has long been a flashpoint between the two nuclear-armed neighbors, who have fought wars and numerous border skirmishes over it.

Religious tourism remains a crucial element of people-to-people exchanges under the 1974 Protocol on Visits to Religious Shrines, which permits citizens of both nations to visit sacred sites. These include Hindu and Sikh temples in Pakistan and Islamic shrines in India.

At the beginning of the year, the Pakistan High Commission announced it had issued 94 visas to Indian nationals to attend the birth anniversary of an 18th-century Hindu spiritual leader in Sindh province.
Pakistan has also promoted religious tourism by hosting Buddhist monks, as well as Hindu and Sikh pilgrims from India and other countries.