Authors: R. Key Dismukes, Benjamin A. Berman, Loukia Loukopoulos
“The Limits of Expertise” reports a study of 19 major plane accidents in which authorities found crew error to be a causal factor.
The book examines how competing task demands, ambiguity and organizational pressures interact with cognitive processes to make all experts vulnerable to characteristic forms of error, according to a review on goodreads.com.
The book identifies themes cutting across the accidents, discusses the role of chance, criticizes simplistic concepts of causality of accidents, and suggests ways to reduce vulnerability to these catastrophes.
The authors’ complementary experience allowed a unique approach to the research.