RIYADH: A new award has been launched with the aim of improving the quality of tourist offerings in the Arab world.
A memorandum of cooperation launching the Tourism Quality Award was signed by Bandar Al-Fuhaid, president of the Arab Tourism Organization, and Talal Mandoura, CEO of the Quality Applications Co., according to a statement issued on Sunday.
The Arab Tourism Organization said that the award is part of its efforts to enhance the quality of tourism services and contribute to sustainable tourism development.
It will include a comprehensive evaluation of various aspects of the tourism sector, ranging from regulations and laws to the quality of services provided to tourists.
Judging focuses on eight main areas: the quality of regulations and laws, tourism services and products, tourism management, tourist destinations, transportation, accommodation and restaurants, tours and guides, as well as management and knowledge transfer.
“The company will develop training and qualification programs for individuals and institutions to enable them to apply tourism quality and excellence standards,” Mandoura told Arab News.
The award will require effective governance to ensure its transparency and credibility and to achieve its intended goals, he explained.
Khaled Al-Akwa, the award’s technical director, told Arab News that it will motivate tourism institutions to adopt global best practices and develop their products and services to meet the growing needs of tourists.
He explained how the award will create a healthy competitive environment among institutions and boost investment.
“The Tourism Quality Award is a crucial step to boost (the) Arab tourism sector. By applying the principles of good governance, this award can achieve its desired goals of elevating the level of tourism services and enhancing the position of Arab tourism globally,” Al-Akwa said.
