ISLAMABAD: Pakistan Telecommunication Authority (PTA) has signed a memorandum of understanding (MoU) with DeafTawk, a social enterprise supporting deaf and hard-of-hearing individuals, to provide sign language interpretation services at PTA offices, state-owned media reported on Thursday.
DeafTawk, founded in Pakistan, operates a globally available mobile application offering real-time sign-language solutions. The app connects deaf users with qualified interpreters to facilitate communication in various scenarios, such as medical consultations, education, transportation, and family interactions.
Users can download the app, subscribe, and access round-the-clock services, with group calls also supported. The service is currently available in Pakistan, Denmark, Singapore, and Puerto Rico.
“Through this partnership, DeafTawk will provide ‘DeafTawk Plus,’ enabling online sign language interpretation for deaf visitors at PTA offices,” Radio Pakistan said. “PTA will also integrate AI-powered text-to-sign and speech-to-sign tools into its digital platforms, with annual accessibility audits to ensure continuous improvement.”
“This groundbreaking initiative addresses communication challenges faced by over ten million deaf individuals in Pakistan, promoting an equitable and inclusive society,” it added.
DeafTawk was launched in 2018 by Wamiq Hassan, Pakistan’s first deaf software engineer and one of the app’s developers, who told Arab News in a 2022 interview he wanted to uplift the deaf community and make this world inclusive for all with the help of mobile technology.
Reflecting on his experience, Hassan emphasized the critical need for such solutions in a country where communication barriers for the hearing impaired remain prevalent.
“From my personal experience I know that deaf people face extreme communication barriers in Pakistan and there must be a solution to it,” he said. “So, we are trying to bridge this gap through this app.”