RIYADH: The Ministry of Hajj and Umrah warned those wishing to perform Hajj against using unofficial channels, stressing that entry must be through an official Hajj visa issued by the relevant Saudi authorities.
Visas can be arranged through Hajj affairs offices in 80 countries or via the Nusuk Hajj platform, designated for pilgrims from more than 126 countries, which allows direct booking, the Saudi Press Agency reported.
The ministry said that the electronic portal on its website masar.nusuk.sa and the Nusuk app were the only approved channels for domestic pilgrims — citizens and residents within the Kingdom — to book Hajj packages.
It said that any information or offers shared through unofficial channels were misleading and did not represent the ministry or relevant authorities.
The public is urged to verify information and avoid false advertisements or fraudulent Hajj offers, the SPA reported.
The ministry provides 24-hour multilingual support through Guest Care Centers. It can be reached via the unified number 1966 within the Kingdom, the international number +966920002814, and the email care@Hajj.gov.sa.
This service reflects the ministry’s commitment to assisting pilgrims and ensuring that they can perform Hajj with ease and peace of mind, the SPA said.