Driving KSA’s digital future: Cisco’s Saudi chief talks AI, cybersecurity and local talent development

Salman Faqeeh, managing director of Cisco Saudi Arabia
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Updated 14 July 2025
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Driving KSA’s digital future: Cisco’s Saudi chief talks AI, cybersecurity and local talent development

On the sidelines of Cisco Connect KSA, Salman Faqeeh, managing director of Cisco Saudi Arabia, discussed how the global technology leader is helping to accelerate the Kingdom’s digital transformation and build a future-ready economy. With nearly three decades of presence in Saudi Arabia, Cisco’s story is closely intertwined with the country’s ambitions under Vision 2030.

Powering the AI revolution in Saudi Arabia

As Saudi Arabia doubles down on its efforts to lead the AI revolution, Cisco is working hand-in-hand with government and enterprise partners to build the infrastructure of the future. Faqeeh highlighted Cisco’s groundbreaking initiative with HUMAIN, Saudi Arabia’s homegrown AI enterprise, to build one of the world’s most open and scalable AI infrastructures.

“Saudi Arabia is laying the foundation for a globally competitive AI ecosystem,” Faqeeh said. “With local data centers already operational for security cloud services and the Webex platform, and plans underway to bring the Meraki cloud to the Kingdom, Cisco is committed to enabling businesses to scale confidently in a cloud-first, AI-driven world.”

Upskilling the next generation

Beyond technology, Cisco is investing heavily in Saudi talent. Faqeeh announced the company’s plans to launch the Cisco AI Institute at King Abdullah University of Science and Technology, a center dedicated to driving AI innovation and preparing the next generation of Saudi talent.

Cisco is also scaling its efforts through digital upskilling, pledging free training for 500,000 learners over the next five years in critical areas such as AI, cybersecurity, and data science. This builds on the success of Cisco’s Networking Academy, which has already trained over 401,000 learners in the Kingdom — 36 percent of whom are women.

“Our goal is to prepare Saudi talent to thrive in an AI-powered world,” Faqeeh said. “Partnerships with institutions like King Abdulaziz City for Science and Technology are also helping expand the pool of Cisco Certified Internetwork Experts, ensuring the Kingdom has the skilled workforce it needs to manage complex networks that support the AI future.”

Driving local manufacturing

Cisco is also laying the groundwork for local manufacturing operations in Saudi Arabia, starting with wireless technologies. According to Faqeeh, this effort will evolve in response to market demand, supporting the Kingdom’s goal of building a sustainable and diversified economy.

A rapidly advancing digital landscape

Reflecting on the pace of digital transformation, Faqeeh praised Saudi Arabia’s vision and execution. Over the past six years, the government has invested more than $24.8 billion in digital infrastructure. Internet penetration has reached 99 percent, with mobile Internet speeds surpassing 215 Mbps. The Kingdom now ranks first regionally and fourth globally for government digital services.

“Saudi Arabia is no longer just a consumer of technology; it’s becoming a global leader,” Faqeeh said. “We see immense opportunities for Cisco to contribute, especially in building AI-ready data centers, driving digital resilience, and developing future-proof workplaces.”

Strengthening cybersecurity in the age of AI

With the Kingdom accelerating its adoption of emerging technologies, cybersecurity has become a top priority. Cisco’s recent Cybersecurity Readiness Index shows that 91 percent of Saudi organizations experienced AI-related cyber incidents last year, yet an impressive 93 percent of organizations already leverage AI in strengthening security strategies. 

“Cybercriminals are using AI to automate and scale their attacks. Organizations can no longer rely solely on human-scale defenses,” Faqeeh explained. “Cisco is embedding AI across its security portfolio to help SecOps teams assist, automate, and augment their capabilities.”

Cisco’s AI Defense solution protects both the development and use of AI applications, safeguarding enterprises against misuse, data leakage, and sophisticated cyberthreats. Also Cisco’s cloud security data center in Saudi Arabia powers cloud-based security services such as Secure Service Edge, Cisco Secure Access, and Umbrella DNS, providing local organizations with flexible, AI-powered protection.

Preparing for the future of industry transformation

Looking ahead, Faqeeh highlighted several critical trends shaping Saudi Arabia’s industries. AI is transforming sectors from healthcare to finance, with organizations deploying secure, scalable infrastructures to harness practical AI use cases — such as predictive maintenance and automated onboarding.

The next leap, he said, will be agentic AI: autonomous AI tools capable of learning and acting independently. Supporting this evolution will require ultra-fast, low-latency, energy-efficient networks, as well as integrated security at every layer.

“We are on the verge of an AI-powered future that is difficult to fully comprehend today,” Faqeeh said. “The infrastructure we build now — whether in networking, compute, or cybersecurity — will determine how far we can go.”

Vision 2030: A blueprint for the digital economy

Saudi Arabia’s transformation is already bearing fruit. The digital economy contributes 15 percent to the GDP, equivalent to SR495 billion ($132 billion). The ICT market surpassed SR180 billion in 2024 and is projected to reach $43.5 billion by 2027. The AI sector alone is expected to add $135 billion to the Saudi economy by 2030, accounting for 12 percent of the GDP.

“Vision 2030 isn’t just a set of goals — it’s a blueprint for building a knowledge-based, innovation-driven economy,” Faqeeh added. “At Cisco, we are proud to partner with Saudi Arabia on this journey, helping turn bold ambitions into reality.”


LuLu Retail reports H1 revenue of $4.1bn, up 5.9%

Updated 17 August 2025
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LuLu Retail reports H1 revenue of $4.1bn, up 5.9%

LuLu Retail has announced its H1 2025 financial results, delivering a solid 9.1 percent year on year increase in net profit to $127 million. The revenues rose to $4.1 billion (up 5.9 percent YoY), and like-for-like sales increased by 3.8 percent, driven by robust performance across key categories.

In Q2, the company reported revenues of $2 billion, up 4.6 percent YoY with a strong sales growth. This performance was bolstered by continued growth in the private label and e-commerce categories.

LuLu’s private label grew 3.5 percent YoY, accounting for 29.7 percent of retail revenue, while e-commerce maintained its momentum with sales up 43.4 percent YoY to $108 million, representing 5.6 percent of retail revenue. The gross profit increased 6.5 percent YoY to $468 million. The EBITDA grew 7.6 percent YoY to $204 million.

LuLu Retail has declared an interim dividend of $98.4 million (3.5 fils per share), corresponding to a payout ratio of 78 percent of H1 2025 distributable profits — consistent with the IPO dividend policy.

Meanwhile, LuLu’s Happiness loyalty program added 1 million new members during the quarter, bringing the total membership to 7.3 million.

LuLu opened seven new stores in H1, in addition to four more in July, taking the total to 259. Its full-year target of 20 new stores remains on track.

“Our steady and resilient H1 2025 performance is a testament to our well-established growth pillars, enabling record sales and margin improvements. We expect our growth momentum to persist as we focus on expanding our store network, launching new outlets, enhancing operational efficiency, and unlocking further potential through private label and e-commerce offerings,” said Saifee Rupawala, CEO of Lulu Retail.

Regional performance
In the UAE, LuLu’s largest market, the Q2 revenue was up 9.4 percent YoY, driven by continued high demand for fresh food and supported by LuLu’s omni-channel strategy. In Saudi Arabia, the revenue grew 3.8 percent YoY, aided by strong electronic goods sales and new store openings. Meanwhile, in Kuwait, the revenue grew by 4.9 percent YoY, showing a consistent positive performance.


Chevrolet and GMC mark GCC record sales with ‘Truck Mania’

Updated 16 August 2025
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Chevrolet and GMC mark GCC record sales with ‘Truck Mania’

General Motors is spotlighting the evolving face of truck ownership in the Middle East as it celebrates a growing market share among its Chevrolet and GMC pickup lineup with a sales rise of 18 percent year on year, unveiling an emerging demographic among youth and women.

Marking its record sales, GM has launched the Chevrolet and GMC Truck Mania event across showrooms in Saudi Arabia, the UAE, Kuwait, Oman and Qatar, featuring attractive offers on the popular Chevrolet Silverado, GMC Sierra, GMC Canyon and all-electric GMC Hummer SUT.

Running from Aug. 13 to Sept. 13, the event offers immersive product experiences. Customers can expect tailored test drives for road and all-terrain, personalized consultations, and seasonal value offers designed to get them behind the wheel in time for the region’s most active months outdoors.

GM’s truck portfolio continues to resonate deeply among GCC nationals — particularly from Saudi Arabia and the UAE. Among younger Emiratis aged 20–29, the GMC Sierra has emerged as a top choice for first-time buyers, reflecting a generational shift in preferences. Meanwhile, the Chevrolet Silverado sees robust repeat purchases from Saudi owners aged 30–50, underscoring its enduring appeal and reliability.

Furrukh Jawaid, chief marketing officer at General Motors Middle East and Africa, said: “Off-roading in the Gulf is a rite of passage as youth begin to adopt the lifestyles of their parents, the desert becomes more than terrain and an adrenaline rush. It becomes a tradition. This is evident in the trends we are seeing of youth making up 20 to 35 percent of our customer base in the last few years. Therefore, Truck Mania is bringing GM’s most capable trucks to the forefront with compelling offers and experiences that reflect the evolving expectations of today’s customers.”

While male ownership remains dominant, female ownership is steadily rising signaling a broader cultural embrace of the segment. Over the past three years, female interest and ownership in full-size pickups has more than doubled, driven by increasing demand for safety features, elevated driving positions, flexible utility, and bold design.

In 2024 alone, women accounted for 9 percent of all GM truck buyers in the GCC, a notable increase from previous years. Kuwait leads the region with 13 percent of all female truck owners in GM’s portfolio, followed by the UAE at 9 percent, and Qatar at 7 percent. 

A third of GMC Sierra owners in the UAE are middle-aged Emirati women (ages 30–49), and there has been a 50 percent year on year increase in ownership among Emirati women aged 20–29. For Chevrolet Silverado, 19 percent of repeat female customers are over 30, with the majority in the middle-aged Kuwaiti segment.

Rohan Fernandes, managing director of commercial operations at General Motors Middle East and Africa, added: “The growing demand for our world-class pickups from Chevrolet and GMC are visible as we witnessed a surging market share in the first half of 2025 of over 46 percent as we continue to empower more customers across the Gulf to take up off-roading, road-tripping adventures, reconnecting with the outdoors or making use of its capabilities for day-to-day needs. Pickups have grown beyond their traditional role as workhorses to become expressions of style, performance and heritage. Even off-roading has shifted from a practical skill to a deeply-rooted pastime.”


Eyeing global growth, Platinumlist announces rebrand

Updated 16 August 2025
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Eyeing global growth, Platinumlist announces rebrand

Platinumlist, a Middle East entertainment discovery platform with more than 9 million users, has announced a comprehensive rebranding of its platform. This step is a response to the booming events sector in the MENA region, which has resulted in evolving user and partner demands for flexibility, consistency and personalization. Since its founding in 2009, Platinumlist has expanded from a single event type to successfully ticketing more than 100,000 events with 20 diverse categories in nine markets in the region and around the world. The redesigned platform addresses this by making the discovery and booking of tickets a quicker and more convenient experience.

“The decision to rebrand the platform was driven by several factors, including the company’s expansion across the globe,” said Cosmin Ivan, CEO at Platinumlist. “This growth presented challenges, as the previous brand identity no longer fully reflected the global and diverse nature of the company’s offerings. The prior design was fragmented across different products, which sometimes made brand recognition more challenging for users and B2B partners.”

The new design addresses these issues with a fresh visual identity centered around the concept of a “portal.” This metaphor and identity concept, created in partnership with design studio Kidults, represents the platform as an entry point to new experiences and emotions. The redesigned interface features a cleaner, bolder visual system and improved UX patterns. The dark mode feature is currently in development to further enhance user experience in various lighting conditions, such as at concerts or cinemas.

“Platinumlist came to us with a bold ambition — to go beyond selling tickets and become a true cultural portal,” said Mike Shishkin, creative director at Kidultas. “It wasn’t just about a new look, but about rethinking the brand’s role, story, and the entire product experience. We worked closely with Platinumlist on brand strategy, visual identity, UI and content tools. And we’re proud to be a part of transforming ticket sales into inspiration.”

A significant aspect of the redesign is its focus on regional and cultural inclusivity. Platinumlist collaborated with Saudi and UAE-based type designers to develop a new Arabic typographic system and an adapted logo that aligns with the Latin version, creating a flexible and regionally inclusive design system.

Looking ahead, Platinumlist plans to continue its improvements, leveraging the new flexible design system to scale across different languages and markets, from Dubai to London.


Zain sponsorship of boccia event empowers the disabled

Updated 13 August 2025
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Zain sponsorship of boccia event empowers the disabled

Digital and telecommunications services provider Zain KSA has announced its sponsorship of the 2025 Boccia Championship, aligning the move with its corporate sustainability strategy and commitment to empowering all segments of society. Organized by the Saudi Boccia Federation, the championship will be held from Aug. 30 to Sept. 1 at the Prince Faisal bin Fahd Olympic Complex in Riyadh.

The sponsorship underscores Zain KSA’s commitment to supporting persons with disabilities, particularly quadriplegic athletes whose determination and competitive spirit inspire the wider community. The company views inclusion as a foundation for excellence and sustainable progress, believing that empowering persons with disabilities strengthens society as a whole. As digital sponsor, Zain KSA will highlight sport as a symbol of hope and resilience. The initiative reflects the company’s approach of pairing digital innovation with social responsibility, in line with its mission to build a better future and advance Saudi Vision 2030’s goal of a vibrant, inclusive society where all individuals have access to equitable opportunities to achieve their ambitions.

Eman Abdullah Al-Saidi, vice president of corporate communications at Zain KSA, said: “We believe that true innovation is only complete when it really touches people’s lives. Through our digital ecosystem, we hope to inspire a wonderful world that empowers every individual to unlock their potential, leaving no one behind. Our sponsorship of the Boccia Championship reflects our deep commitment to empowering people with disabilities.

“Beyond our social responsibility agenda, this is part of our strategic vision for a more inclusive digital world. These champions inspire us with their stories and embody the spirit of determination that we hope to mirror in every initiative we launch. With this sponsorship, we reaffirm our commitment to helping build a vibrant society where everyone can thrive and ambitions are embraced, in alignment with Saudi Vision 2030.”

The sponsorship builds on the company’s wide-ranging social responsibility programs, which have delivered measurable results. Zain KSA received the Gold Award from the Ministry of Human Resources and Social Development at the inaugural CSR Award in recognition of its impactful sustainability and social responsibility initiatives. The accolade underscores the company’s strategy of empowering the Saudi community and advancing national, humanitarian, and social development efforts within a responsible business framework.


AJi Group ranks among ENR’s top 100 global design firms

Updated 13 August 2025
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AJi Group ranks among ENR’s top 100 global design firms

AJi Group, a leading architecture, construction, engineering and consultancy group in the region, has achieved a significant milestone by advancing 21 spots to be ranked among the top 100 international design firms in Engineering News-Record’s prestigious Top 225 list for 2025.

Ranking 86th in the global list that developers and investors turn to, AJi Group was recognized for its significant focus on investments in technology, climate resilience and energy transition. Aligning with the global trends in sustainability, ESG integration, artificial intelligence and resilient and adaptive infrastructure systems, AJi Group has been at the forefront in “reimagining its business model, enhancing operational efficiency and improving the return on investment for clients,” said Hamzeh Awwad, CEO of AJi Group.

“We are honored to be recognized among the top international design firms, a testament to the 60-year legacy of our organization, the commitment of our talented professionals, and our focus on reshaping the future of infrastructure in the MENA region,” added Awwad.

“As a trusted partner to some of the region’s most ambitious projects, we see this recognition as an acknowledgement of the remarkable advancements that the MENA region has made in redefining modern architecture, design and infrastructure development. The vision of our clients enables us to push our boundaries to deliver on their priorities, especially in promoting sustainable built environments and embracing advanced technology,” he said.

With close to half the projects coming from repeat clients, AJi Group is regarded as a go-to-partner for government entities, developers and investors in the MENA region. 

Under Awwad’s leadership, the company has demonstrated exceptional performance across key metrics in recent years, with revenues surging 210 percent in 2024, and its talented professional base growing by 35 percent.

The group’s ascent in the ENR rankings also underscores its strategic expansion across the MENA region, where it operates through 13 regional offices, including four in Saudi Arabia and three in the UAE.

In its report, ENR particularly highlighted AJi Group’s focus on tackling market challenges by embracing a transformation mindset. “As the region transforms, so must we,” observed Awwad, in the 2025 report, adding that the group focused on “empowering local talent, embedding sustainability and driving cross-border collaboration.”

AJi Group’s landmark projects include the Riyadh Municipality EPMO and AFMO, OSUS Eye — the first “10-minute” city in the Saudi capital, Green Riyadh’s projects across four neighborhoods and the Cleveland Clinic Expansion in the UAE.