Saudi restaurants: Hot new menus, flaming prices

Updated 29 June 2012
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Saudi restaurants: Hot new menus, flaming prices

AT THE END of January 2012, the Ministry of Commerce issued a decision to abolish the service charge imposed by restaurants in addition to the prices of items on the menu, and the ministry gave a two months’ notice to the food industry providers to remove the extra fees from the menus.
Certainly this decision is in the interest of the consumer and in line with global customs, which leaves the customers to assess the level of service themselves, and reward the waiter to the rate of 10% to 20% maximum. Some countries including the United States and the United Arab Emirates consider these added fees to be illegal, while other countries such as the United Kingdom recognize the service charges, but ensure the right of the consumer of non-payment or reducing it in the event of dissatisfaction with service. But the current situation in Saudi Arabia makes us wonder: Have we benefited from the cancellation of the service charges in restaurants?
Saudi newspapers’ review of the overall situation since the launching of the decision to cancel the service charge after the deadline of 60 days indicates that the restaurants not only canceled service charges, which were estimated previously in the range of 15%, but actually doubled the value of those charges within the new menu prices.
A week before the deadline, specifically on March 22, Asharq Alawsat newspaper published a statement by Nasser Atawaim, president of the Consumer Protection Association about the “near the release of a list of penalties and fines on restaurants and cafes in Saudi Arabia that have not committed to implementing the decision of the Ministry of Commerce and Industry regarding the cancellation of the service charges imposed.” He further explained that the ministry has asked the municipalities to keep copies of price lists before the implementation of the new law, and to be vigilant of raising prices after the deadline.
After the deadline Asharq Alawsat newspaper published on April 12, a story with the title: “Trade: Leaves the consumer the choice to accept restaurant menu prices” stating that the Consumer Protection Association has denied any move to impose prices on the providers of such services, leaving the option for the consumer as there are many alternatives!
In fact, people soon realized that the decision to cancel service charges led to the increase in the price menus in excess of the value of service charges. An investigation conducted by Al-Madinah newspaper. In the report, which was published on April 24, under the title: “The increase offsets the cancellation of the service charges from menus.. And citizens are demanding price control,” the report also pointed out that the deletion of service charges have raised the prices of meals in the city of Jeddah by 25 percent.
In the past month I made a number of observations in several restaurants, where I saw my favorite restaurant offer a new menu poor in quality and free from images and there are no changes in terms of meals other than the prices which have increased by as much as 25%. I also visited another restaurant that canceled the service charges while reducing the number of employees, thus providing slow service by surly waiters and it took almost an hour for our meals to be served. In yet another restaurant they replaced high quality butter provided with appetizers with lower quality butter and added more water and sugar to fresh juices. A world-famous restaurant adopted by creating new dishes at a higher cost.
The bottom line is, there is no doubt that the decision of the Ministry of Commerce not to impose any additional charges to the prices of food and beverages was intended to protect the consumer, but the way of dealing with the resolution reflected negatively on the consumer, increased restaurant prices and made service worse, all of which happen before the eyes of the Consumer Protection Association that seems to stand idly by after confirmation by its chief executive recently that they only have twenty employees most of them collaborators, and that the budget allocated to it does not exceed five million riyals!


Saudi hotel industry sees 11.4% spending surge, amid overall weekly decline: SAMA

Updated 33 sec ago
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Saudi hotel industry sees 11.4% spending surge, amid overall weekly decline: SAMA

RIYADH: Spending in Saudi hotels saw a week-on-week increase of 11.4 percent between Nov. 10 and 16, reaching SR399.7 million ($106.4 million), according to the Kingdom’s central bank.

The weekly point-of-sale transactions bulletin from SAMA showed that restaurants and cafes recorded the second largest sectoral increase with a 4.3 percent rise to reach SR2.07 billion, which also equated to the biggest share of the overall value.

Spending on furniture came in third place, registering a 2 percent increase to SR304.8 million.

Overall, Saudi Arabia’s POS transactions registered a weekly decrease of 1.5 percent, with the education sector leading the decline.

SAMA recorded SR13.2 billion in transactions over the week, with the education industry posting the highest sectoral decrease at 47.9 percent to reach SR89.5 million.

The central bank’s figures showed that the electronics sector saw the second-largest dip, with a 10.9 percent slide to SR198 billion.

Spending on telecommunication recorded the third most significant decrease, at 7.4 percent, reaching SR117.1 million. 

Expenditure on food and beverages saw a 0.6 percent negative change this week, reaching SR1.9 billion, claiming the second-biggest share of this week’s POS transaction value.

Spending on miscellaneous goods and services followed, accounting for the third largest POS share with a 4.1 percent dip, reaching SR1.5 billion.

Spending in the leading three categories accounted for 42 percent or SR5.5 billion of the week’s total value.

At 0.02 percent, the smallest increase occurred in spending on recreation and culture, boosting total payments to SR309.5 million. Expenditures on public utilities surged by 0.2 percent to SR52.9 million. 

Geographically, Riyadh dominated POS transactions, representing 34.06 percent of the total, with expenses in the capital reaching SR4.5 billion — a 3.5 percent decrease from the previous week. 

Jeddah followed with a 0.04 percent surge to SR1.8 billion, and Dammam came in third at SR641.4 million, down 4.6 percent.

Madinah experienced the most significant rise in spending, increasing 6.9 percent to SR567 million.

Tabouk recorded a decline of 7.5 percent, reaching SR235.9 million, and Abha dropped 3.4 percent to stand at SR149.4 million.


Myanmar led world in land mine victims in 2023: monitor

Updated 13 min 44 sec ago
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Myanmar led world in land mine victims in 2023: monitor

  • Myanmar’s military has been repeatedly accused of atrocities and war crimes during decades of internal conflict

BANGKOK: Landmines and unexploded munitions claimed more victims in Myanmar than in any other country last year, a monitor said on Wednesday, warning the true toll could be double or triple its estimate of 1,000 people killed or wounded.
Decades of sporadic conflict between the military and ethnic rebel groups have left the Southeast Asian country littered with deadly land mines and munitions.
But the military’s ouster of Aung San Suu Kyi’s government in 2021 has turbocharged conflict in the country and birthed dozens of newer “People’s Defense Forces” (PDFs) now battling to topple the military.
Anti-personnel mines and explosive remnants of war killed or wounded 1,003 people in Myanmar in 2023, the International Campaign to Ban Landmines (ICBL) said on Wednesday.
There were 933 land mine casualties in Syria, 651 in Afghanistan and 580 in Ukraine, the ICBL said in its latest Landmine Monitor report.
With conflict and other restrictions in Myanmar making ground surveys impossible, the true casualty figure was likely far higher than reported, said Yeshua Moser-Puangsuwan of the ICBL.
“How many more? Double? Triple? Quite possibly... There’s no medical surveillance system in the country that can provide official data in any manner or form,” he told a press conference in Bangkok.
“No armed group in Myanmar, not the military, not any of the ethnic armed groups, not the PDFs have provided us with any data on the number of casualties they have.”
“And we know from anecdotal evidence that it’s massive.”
Myanmar is not a signatory to the United Nations convention that prohibits the use, stockpiling or development of anti-personnel mines.
The ICBL said there had been a “significant increase” of anti-personnel mines use by the military in recent years, including around infrastructure like mobile phone towers and energy pipelines.
Such infrastructure is often targeted by opponents of the military.

Myanmar’s military has been repeatedly accused of atrocities and war crimes during decades of internal conflict.
The ICBL said it had seen evidence of junta troops forcing civilians to walk in front of its units to “clear” mine-affected areas.
It said it had reviewed photos that indicated supplies of anti-personnel mines manufactured by Myanmar were captured by the military’s opponents every month between January 2022 and September 2024, “in virtually every part of the country.”
More than three million people have been displaced in Myanmar by the post-coup conflict, according to the United Nations.
All sides in the fighting were using land mines “indiscriminately,” the UN children’s agency said in April.
Rebel groups have told AFP they also lay mines in some areas under their control.
The ICBL said at least 5,757 people had been casualties of land mines and explosive remnants of war across the world last year, 1,983 of whom were killed.
Civilians made up 84 percent of all recorded casualties, it said.
Last year’s figures are considerably higher than 2022, when the ICBL recorded at least 4,710 casualties including 1,661 fatalities.


Israeli strikes kill 15 in Gaza as hospital in north of the region makes distress call

Updated 26 min 46 sec ago
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Israeli strikes kill 15 in Gaza as hospital in north of the region makes distress call

  • Palestinian officials say Israeli forces kill 15 in Gaza
  • Palestinian civil emergency says one staffer killed in air strike

CAIRO: Israeli forces killed at least 15 Palestinians in the Gaza Strip on Wednesday, including a rescue worker, health officials said, as tanks deepened their incursion in the area and blew up homes, according to residents.
Medics said at least 12 people were killed in an Israeli strike on a house in the area of Jabalia, in northern Gaza, earlier on Wednesday. They said at least 10 people remained missing as rescue operations continued. Another man was killed in tank shelling nearby, they said.
In the Sabra suburb of Gaza City, the Palestinian civil emergency said an Israeli air strike targeted one of their teams during a rescue operation, killing one staff and wounding three others.
The death raised the number of civil emergency service members killed since Oct 7, 2023, to 87, it said.
There was no immediate Israeli comment on the two incidents.
Adding to the challenges facing the health care system in north Gaza areas, the civil emergency service said their vehicles were hardly operational because of shortages of fuel and equipment, citing Israel’s continued refusal to allow them to bring the needed supplies.
In Rafah, in the southern Gaza Strip, medics said one man was killed and others wounded in an Israeli air strike on the eastern territory of the city.
Residents in Jabalia, Beit Lahiya, and Beit Hanoun, where the army has operated since early last month, said forces blew up dozens of houses in the three areas, adding to fears Israel was seeking to clear residents to create a buffer zone, something Israel denies.
Israel said it sent forces into the two towns and refugee camp to fight Hamas militants launching attacks and to prevent them from regrouping. It said it had killed hundreds of them since Oct 5.
Hamas and the Islamic Jihad armed wing claimed they killed many Israeli soldiers in anti-tank and mortar fire as well as ambushes by explosive devices during the same period.
Hussam Abu Safiya, the director of Kamal Adwan Hospital, one of three medical facilities barely operational in the north of the enclave, said the hospital came under Israeli fire on Tuesday.
“The health care system is still operating under extremely harsh conditions. Following the arrest of 45 members of the medical and surgical staff and the denial of entry to a replacement team, we are now losing wounded patients daily who could have survived if resources were available,” said Abu Safiya.
“Unfortunately, food and water are not allowed to enter, and not even a single ambulance is permitted access to the north. Yesterday, the hospital was bombed across all its departments without warning, as we were trying to save an injured person in the intensive care unit,” he added.
Speaking during a visit to Gaza on Tuesday, Israeli Prime Minister Benjamin Netanyahu said that Hamas would not rule the Palestinian enclave after the war had ended and that Israel had destroyed the Islamist group’s military capabilities.
Netanyahu also said Israel had not given up trying to locate the 101 remaining hostages believed to be still in the enclave and he offered a $5 million reward for the return of each one.
Qatar, a key ceasefire mediator alongside Egypt, said it informed Hamas and Israel it will stall its mediation efforts unless the two warring parties showed “willingness and seriousness” to reach a deal.
Hamas wants a deal that ends the war, while Netanyahu vowed the war can only end once Hamas is eradicated.
The 2023 attack on Israel, which shattered Israel’s aura of invincibility, marked the country’s bloodiest day in its history, with 1,200 people killed and over 250 taken hostage, according to Israeli tallies.
Israel responded with its most destructive offensive in Gaza, killing nearly 44,000 people and wounding 103,898, according to the Gaza health ministry, and turning the enclave into a wasteland of rubble with millions desperate for food, fuel, water and sanitation.


Suicide car bombing at a security post in northwestern Pakistan kills 11 people, officials say

Updated 32 min 5 sec ago
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Suicide car bombing at a security post in northwestern Pakistan kills 11 people, officials say

  • A breakaway faction of the Pakistani Taliban, known as the Hafiz Gul Bahadur group, has claimed responsibility for the attack
  • The attack, one of the deadliest in recent months, happened Tuesday evening in Bannu, a district in restive Khyber Pakhtunkhwa province

PESHAWAR: A suicide bomber detonated his explosive-laden vehicle at a security post in northwestern Pakistan, killing at least 11 security forces and wounding several others, four intelligence and security officials said Wednesday.
The attack, one of the deadliest in recent months, happened Tuesday evening in Bannu, a district in restive Khyber Pakhtunkhwa province.
A breakaway faction of the Pakistani Taliban, known as the Hafiz Gul Bahadur group, claimed responsibility for the attack in a statement. There was no immediate comment by the government, but the security and intelligence officials said security personnel were carrying out an operation targeting those who orchestrated the attack.
The officials spoke on condition of anonymity because they were not authorized to talk to reporters.
Pakistan has witnessed a steady increase in violence since November 2022, when the Pakistani Taliban ended a monthslong ceasefire with the government in Islamabad.
The Pakistani Taliban, also known as Tehrik-e-Taliban Pakistan or TTP, are a separate group but are allies of the Afghanistan Taliban, who seized power in Afghanistan in 2021. The Taliban takeover in Afghanistan emboldened the TTP, whose top leaders and fighters are hiding in Afghanistan.
In December 2023, a suicide bomber targeted a police station’s main gate in Dera Ismail Khan, a district in northwestern Pakistan, killing 23 troops.
Tuesday’s attack happened in Bannu while the country’s political and military leadership was meeting in Islamabad to discuss how to respond to the surge in militant violence.
Prime Minister Shehbaz Sharif on Tuesday approved a “comprehensive military operation” against separatist groups, including the Balochistan Liberation Army, in southwestern Balochistan province. The order came following a Nov. 9 suicide attack by the group at a train station that killed 26 people in Quetta, the capital of the province.
In recent months. violence has also surged in northwest Pakistan, where security forces often target TTP and the Gul Bahadur group.
Abdullah Khan, a senior defense analyst and managing director of the Islamabad-based Pakistan Institute for Conflict and Security Studies, said over 900 security forces have been killed in militant attacks in Pakistan since 2022, when TTP ended the ceasefire with the government.
“TTP and other groups have expanded their operations, showing they are getting more recruits, money and weapons,” Khan said. He said there is a need for political stability in the country to defeat the insurgents.
Pakistan has experienced a political crisis since 2022, when then-Prime Minister Imran Khan was ousted in a no-confidence vote in Parliament. He was arrested and imprisoned in 2023. Since then, his supporters have been rallying to demand his release.


France says window of opportunity open for Lebanon ceasefire

Updated 40 min 54 sec ago
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France says window of opportunity open for Lebanon ceasefire

PARIS: France’s foreign minister said on Wednesday that US-led efforts for a truce between Israel and Iran-backed Hezbollah in Lebanon had created the chance for a lasting ceasefire and he called on both sides to accept a deal on the table.
“There is a window of opportunity that’s opening for a lasting ceasefire in Lebanon that would allow the return of those displaced, ensure the sovereignty of Lebanon and the security of Israel,” Jean-Noel Barrot told Europe 1 radio.
“I call on all sides with whom we are in close contact to seize this window.”