A startup sees Kuwait’s property-rental industry ripe for disruption

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Ajar is exploring more expansion opportunities to eventually cover most GCC markets. (Supplied)
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Ajar CEO Shaheen Al-Khudhari. (Supplied)
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Updated 26 December 2020
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A startup sees Kuwait’s property-rental industry ripe for disruption

  • Day-to-day realities of being a tenant or a landlord provide endless business opportunities in Gulf state
  • Shaheen Al-Khudhari launched Ajar to find tech-based solution to property management and rent collection issues

KUWAIT: An expat landing in the Gulf for the very first time will surely find it a melange of unique experiences. Trying to lock down a rental deal is one of them. In a market with one too many expats and too many options to choose from, the challenge is as real as it gets.

Even if one does achieve the seemingly impossible and finds a place to call home, outdated payment systems can prove to be another thorn in their side. This endless dilemma inspired Shaheen Al-Khudhari back in 2016 to find a definitive tech-based solution. Thus, he became the founder and CEO of Ajar, a property management and rent collection startup.

“The idea sprung when I moved into a new apartment and started facing issues with rent payments, chasing for receipts, withdrawing and safekeeping large chunks of cash for payment, worrying about missing out on the payment if I was not in the country and so on,” Al-Khudhari shares.

Having identified key issues in Kuwait’s real estate market, Al-Khudhari launched Ajar to provide the ultimate convenience to landlords and tenants. The former get a full-fledged property management service in real time, while the latter get to pay their rent without breaking a sweat.

The next step was to convince potential clients to use Ajar services, which was not as big of a challenge as it may seem.

“With my experience as an IT manager in a real estate company, I was able to reach out to many potential landlords that I knew had problems keeping track of their real estate performance. Once those joined, it was a word-of-mouth and network effect that really got Ajar up and running, reaching our first 10,000 units in quite a short time.”

After the astounding success in Kuwait, the next logical step for Ajar was to expand to the Gulf’s biggest real estate market – Dubai. The company later moved its headquarters there. “The UAE’s real estate market is international, with a global mindset, but the practices for rent collection are very unfriendly to the tenant and rather outdated,” Al-Khudhari said. “Rent payment in Dubai didn’t match the (progressive) vision for the city.”

From there on, Ajar exponentially grew in popularity and number of users, which in turn attracted investments that amount to $7.5 million to date.

The onset of the pandemic in March 2020 brought fresh opportunities to Ajar. In a world suddenly left with no choice but to seek contactless transactions and remote management, the company was perfectly equipped to overcome the challenges brought forth by Covid-19. In fact, it has generated more business during the pandemic than in any year since its inception.

“During the lockdown, when banks were closed and people couldn’t step out of their houses, we were the only solution provider for property management and rent collection that was actively collecting rent,” said Al-Khudhari.

“We also learnt from this experience how crucial it is to have a team with a strong mindset that doesn’t get affected by negative media coverage – a focused, knowledgeable and dedicated team can get any company to be the best in its field.”

Today, Ajar is exploring more expansion opportunities to eventually cover most GCC markets in the next few months. Of particular interest are Bahrain, Qatar and Saudi Arabia, but the company does not plan to stop there. “We’ll then be heading to more virgin markets which need to digitize their solutions, like Malaysia,” said Al-Khudhari.

 

This report is being published by Arab News as a partner of the Middle East Exchange, which was launched by the Mohammed bin Rashid Al Maktoum Global Initiatives to reflect the vision of the UAE prime minister and ruler of Dubai to explore the possibility of changing the status of the Arab region.


Pope Francis again condemns ‘cruelty’ of Israeli strikes on Gaza

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Pope Francis again condemns ‘cruelty’ of Israeli strikes on Gaza

  • Comes a day after the pontiff lamented an Israeli airstrike that killed seven children from one family on Friday
  • ‘And with pain I think of Gaza, of so much cruelty, of the children being machine-gunned, of the bombings of schools and hospitals. What cruelty’
VATICAN CITY: Pope Francis doubled down Sunday on his condemnation of Israel’s strikes on the Gaza Strip, denouncing their “cruelty” for the second time in as many days despite Israel accusing him of “double standards.”
“And with pain I think of Gaza, of so much cruelty, of the children being machine-gunned, of the bombings of schools and hospitals. What cruelty,” the pope said after his weekly Angelus prayer.
It comes a day after the 88-year-old Argentine lamented an Israeli airstrike that killed seven children from one family on Friday, according to Gaza’s rescue agency.
“Yesterday children were bombed. This is cruelty, this is not war,” the pope told members of the government of the Holy See.
His remarks on Saturday prompted a sharp response from Israel.
An Israeli foreign ministry spokesman described Francis’s intervention as “particularly disappointing as they are disconnected from the true and factual context of Israel’s fight against jihadist terrorism — a multi-front war that was forced upon it starting on October 7.”
“Enough with the double standards and the singling out of the Jewish state and its people,” he added.
“Cruelty is terrorists hiding behind children while trying to murder Israeli children; cruelty is holding 100 hostages for 442 days, including a baby and children, by terrorists and abusing them,” the Israeli statement said.
This was a reference to the Hamas Palestinian militants who attacked Israel, killed many civilians and took hostages on October 7, 2023, triggering the Gaza war.
The unprecedented attack resulted in the deaths of 1,208 people on the Israeli side, the majority of them civilians, according to an AFP count based on official Israeli figures.
That toll includes hostages who died or were killed in captivity in the Gaza Strip.
At least 45,259 Palestinians have been killed in Israel’s retaliatory military campaign in the Palestinian territory, the majority of them civilians, according to data from the health ministry in Hamas-run Gaza.
Those figures are taken as reliable by the United Nations.

Iran’s supreme leader says Syrian youth will resist incoming government

Updated 9 min 22 sec ago
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Iran’s supreme leader says Syrian youth will resist incoming government

  • Iran had provided crucial support to Assad throughout Syria’s nearly 14-year civil war
  • Iran’s supreme leader accused the United States and Israel of plotting against Assad’s government

TEHRAN: Iran’s supreme leader on Sunday said that young Syrians will resist the new government emerging after the overthrow of President Bashar Assad as he again accused the United States and Israel of sowing chaos in the country.
Iran had provided crucial support to Assad throughout Syria’s nearly 14-year civil war, which erupted after he launched a violent crackdown on a popular uprising against his family’s decades-long rule. Syria had long served as a key conduit for Iranian aid to Lebanon’s militant Hezbollah.
Iranian Supreme Leader Ayatollah Ali Khamenei said in an address on Sunday that the “young Syrian has nothing to lose” and suffers from insecurity following Assad’s fall.
“What can he do? He should stand with strong will against those who designed and those who implemented the insecurity,” Khamenei said. “God willing, he will overcome them.”
He accused the United States and Israel of plotting against Assad’s government in order to seize resources, saying: “Now they feel victory, the Americans, the Zionist regime and those who accompanied them.”
Iran and its militant allies in the region have suffered a series of major setbacks over the past year, with Israel battering Hamas in Gaza and landing heavy blows on Hezbollah before they agreed to a ceasefire in Lebanon last month.
Khamenei denied that such groups were proxies of Iran, saying they fought because of their own beliefs and that the Islamic Republic did not depend on them. “If one day we plan to take action, we do not need proxy force,” he said.


Four killed in helicopter crash at Turkish hospital

Updated 5 min 1 sec ago
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Four killed in helicopter crash at Turkish hospital

  • Footage from the site showed debris from the crash scattered around the area outside the hospital building

ANKARA: Four people were killed in southwest Turkiye on Sunday when an ambulance helicopter collided with a hospital building and crashed into the ground.
The helicopter was taking off from the Mugla Training and Research Hospital, carrying two pilots, a doctor and another medical worker, the health ministry said in a statement.
Mugla’s regional governor, Idris Akbiyik, told reporters the helicopter first hit the fourth floor of the hospital building before crashing into the ground. No one inside the building or on the ground was hurt. The cause of the accident, which took place during heavy fog, was being investigated.
Footage from the site showed debris from the crash scattered around the area outside the hospital building, with several ambulances and emergency teams at the scene.


Israeli strikes kill 17 Palestinians in Gaza, orders hospital to evacuate

Updated 22 December 2024
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Israeli strikes kill 17 Palestinians in Gaza, orders hospital to evacuate

  • Eight people, including children, were killed in the Musa Bin Nusayr School that sheltered displaced families in Gaza City
  • Palestinians have accused Israel of carrying out acts of ‘ethnic cleansing’ to create a buffer zone

CAIRO: Israeli military strikes across the Gaza Strip killed at least 17 Palestinians, eight of them at a school sheltering displaced families in Gaza City, medics said, as the Israeli military ordered the evacuation of a hospital in the north.

Palestinian medics said eight people, including children, were killed in the Musa Bin Nusayr School that sheltered displaced families in Gaza City.

The Israeli military said in a statement the strike targeted Hamas militants operating from a command center embedded inside the school. It said Hamas militants used the place to plan and execute attacks against Israeli forces.

Also in Gaza City, medics said four Palestinians were killed when an airstrike hit a car.

At least five other Palestinians were killed in two separate airstrikes in Rafah and Khan Younis south of the enclave.

In the northern Gaza town of Beit Lahiya, where the army has operated since October, Hussam Abu Safiya, the director of Kamal Adwan Hospital, said the army ordered staff to evacuate the hospital and move patients and injured people toward another hospital in the area.

Abu Safiya said the mission was “next to impossible” because staff did not have ambulances to move the patients.

The Israeli army has operated in the two towns of north Gaza, Beit Lahiya and Beit Hanoun, as well as the nearby Jabalia camp for nearly three months.

Palestinians have accused Israel of carrying out acts of “ethnic cleansing” to depopulate those areas to create a buffer zone.

Israel denies this and says the campaign in the area aimed to fight Hamas militants and prevent them from regrouping. It said its forces have killed hundreds of militants and dismantled military infrastructure since that operation began.

Armed wings of Hamas and the Islamic Jihad said they killed many Israeli soldiers in ambushes during the same period.

Mediators have yet to secure a ceasefire between Israel and the Islamist group Hamas.

Sources close to the discussions said on Thursday that Qatar and Egypt had been able to resolve some differences between the warring parties but sticking points remained.

Israel began its assault on Gaza after Hamas-led fighters attacked Israeli communities on Oct. 7, 2023, killing 1,200 people and taking over 250 hostages, according to Israeli tallies. Israel says about 100 hostages are still being held, but it is unclear how many are alive.

Authorities in Gaza say Israel’s campaign has killed more than 45,000 Palestinians and displaced most of the population of 2.3 million. Much of the coastal enclave is in ruins.


As flooding becomes a yearly disaster in South Sudan, thousands survive on the edge of a canal

Updated 22 December 2024
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As flooding becomes a yearly disaster in South Sudan, thousands survive on the edge of a canal

  • More than 379,000 people have been displaced by flooding this year, according to the UN humanitarian agency
  • Latest overflowing of the Nile has been blamed on factors including the opening of dams upstream in Uganda

AYOD, South Sudan: Long-horned cattle wade through flooded lands and climb a slope along a canal that has become a refuge for displaced families in South Sudan. Smoke from burning dung rises near homes of mud and grass where thousands of people now live after floods swept away their village.
“Too much suffering,” said Bichiok Hoth Chuiny, a woman in her 70s. She supported herself with a stick as she walked in the newly established community of Pajiek in Jonglei state north of the capital, Juba.
For the first time in decades, the flooding had forced her to flee. Her efforts to protect her home by building dykes failed. Her former village of Gorwai is now a swamp.
“I had to be dragged in a canoe up to here,” Chuiny said. An AP journalist was the first to visit the community.
Such flooding is becoming a yearly disaster in South Sudan, which the World Bank has described as “the world’s most vulnerable country to climate change and also the one most lacking in coping capacity.”
More than 379,000 people have been displaced by flooding this year, according to the UN humanitarian agency.
Seasonal flooding has long been part of the lifestyle of pastoral communities around the Sudd, the largest wetlands in Africa, in the Nile River floodplain. But since the 1960s the swamp has kept growing, submerging villages, ruining farmland and killing livestock.
“The Dinka, Nuer and Murle communities of Jonglei are losing the ability to keep cattle and do farming in that region the way they used to,” said Daniel Akech Thiong, a senior analyst with the International Crisis Group.
South Sudan is poorly equipped to adjust. Independent since 2011, the country plunged into civil war in 2013. Despite a peace deal in 2018, the government has failed to address numerous crises. Some 2.4 million people remain internally displaced by conflict and flooding.
The latest overflowing of the Nile has been blamed on factors including the opening of dams upstream in Uganda after Lake Victoria rose to its highest levels in five years.
The century-old Jonglei Canal, which was never completed, has become a refuge for many.
“We don’t know up to where this flooding would have pushed us if the canal was not there,” said Peter Kuach Gatchang, the paramount chief of Pajiek. He was already raising a small garden of pumpkins and eggplants in his new home.
The 340-kilometer (211-mile) Jonglei Canal was first imagined in the early 1900s by Anglo-Egyptian colonial authorities to increase the Nile’s outflow toward Egypt in the north. But its development was interrupted by the long fight of southern Sudanese against the Sudanese regime in Khartoum that eventually led to the creation of a separate country.
Gatchang said the new community in Pajiek is neglected: “We have no school and no clinic here, and if you stay for a few days, you will see us carrying our patients on stretchers up to Ayod town.”
Ayod, the county headquarters, is reached by a six-hour walk through the waist-high water.
Pajiek also has no mobile network and no government presence. The area is under the control of the Sudan People’s Liberation Movement-in-Opposition, founded by President Salva Kiir’s rival turned Vice President Riek Machar.
Villagers rely on aid. On a recent day, hundreds of women lined up in a nearby field to receive some from the World Food Program.
Nyabuot Reat Kuor walked home with a 50-kilogram (110-pound) bag of sorghum balanced on her head.
“This flooding has destroyed our farm, killed our livestock and displaced us for good,” the mother of eight said. “Our old village of Gorwai has become a river.”
When food assistance runs out, she said, they will survive on wild leaves and water lilies from the swamp. Already in recent years, food aid rations have been cut in half as international funding for such crises drops.
More than 69,000 people who have migrated to the Jonglei Canal in Ayod county are registered for food assistance, according to WFP.
“There are no passable roads at this time of the year, and the canal is too low to support boats carrying a lot of food,” said John Kimemia, a WFP airdrop coordinator.
In the neighboring Paguong village that is surrounded by flooded lands, the health center has few supplies. Medics haven’t been paid since June due to an economic crisis that has seen civil servants nationwide go unpaid for more than a year.
South Sudan’s economic woes have deepened with the disruption of oil exports after a major pipeline was damaged in Sudan during that country’s ongoing civil war.
“The last time we got drugs was in September. We mobilized the women to carry them on foot from Ayod town,” said Juong Dok Tut, a clinical officer.
Patients, mostly women and children, sat on the ground as they waited to see the doctor. Panic rippled through the group when a thin green snake passed among them. It wasn’t poisonous, but many others in the area are. People who venture into the water to fish or collect water lilies are at risk.
Four life-threatening snake bites cases occurred in October, Tut said. “We managed these cases with the antivenom treatments we had, but now they’re over, so we don’t know what to do if it happens again.”