Zamzam.com launches B2C visa services for Umrah pilgrims

Curated and carefully designed packages that meet the needs of pilgrims from all over the world, can now be easily booked on Zamzam.com.
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Updated 13 April 2022
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Zamzam.com launches B2C visa services for Umrah pilgrims

Planning an Umrah trip could quickly turn into a daunting task given the many aspects that are involved. From booking flights and accommodations to ground transfers, the entire process could prove to be what more than one person can handle.

With this in mind, Zamzam.com, an online platform for Umrah travels, is offering B2C visa services directly to consumers, becoming the first online travel agency platform for religious travels.

Established through a joint venture with TBO.com, the world’s leading travel distribution technology platform, Zamzam.com is headquartered in Saudi Arabia and certified by the Ministry of Hajj and Umrah.

Curated and carefully designed packages that meet the needs of pilgrims coming from all over the Kingdom, the wider GCC regions, and the world, can now be easily booked, taking into consideration the cultural preferences and other aspects to help turn the pilgrimage into a spiritual journey. The packages include an extensive inventory of leading properties and transfer services among others, available in a few clicks through the B2C portal.

Omar Seraj Akbar, CEO of Zamzam.com, said: “In line with our core values, we are proud to announce the launch of the B2C services on Zamzam.com. We thank the Ministry of Hajj and Umrah for providing Zamzam.com with this service. Umrah travelers booking directly on the platform are now able to enjoy a seamless booking experience, with or without registration on the portal, and benefit from a variety of handpicked services that provide unique value-added propositions for a divine customer experience.”

The OTA platform’s services include VIP meet and assist services at the Jeddah airport, guided Umrah tours, special programs to enrich the visitors’ experience, and premium services for executives, royal delegations and guests.

To ensure the success of its B2C operations, Zamzam.com has a dedicated call center facility with experienced multilingual staff, and an automated WhatsApp chatbot and email support, serving customers round the clock throughout the year.

In addition, the platform has partnered with several financial institutions such as VFS, Merit, Abu Dhabi Commercial Bank and Buy Now Pay Later to offer exclusive loyalty programs for customers with relevant credit cards.

With the aim to revolutionize the travel experience for religious travelers coming to Saudi Arabia from more than 110 countries across the globe, Zamzam.com is committed to creating meaningful pilgrimage experiences for individuals, partner agents, industry professionals, and destination managers alike.


SCAI and SMC unite to transform Saudi advertising landscape

Updated 10 sec ago
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SCAI and SMC unite to transform Saudi advertising landscape

The Saudi Company for Artificial Intelligence, a Public Investment Fund company, and Saudi Media Company, a leader in digital advertising sales across the Middle East, have signed an agreement to establish an innovative joint venture, marking a transformative step in the adtech industry. The partnership combines SCAI’s technological leadership with SMC’s robust media expertise to build a comprehensive platform designed to address the evolving needs of advertisers and publishers through advanced advertising solutions.

The signing ceremony, officiated by SCAI’s CEO George Nazi and SMC’s Chairman Mohammed Al-Khereiji, represents a major milestone in both the regional and global adtech ecosystems, reaffirming the leadership of both organizations in driving technological and commercial advancements. The event was attended by representatives from SCAI, SMC and the PIF, demonstrating substantial support for the partnership.

Speaking at the signing ceremony, Nazi said: “This joint venture reflects our commitment to innovation and our vision to lead the adtech transformation in the region. By combining SCAI’s technological prowess with SMC’s market expertise, we aim to create solutions that not only address the immediate needs of the advertising and publishing realms but also set a new standard for excellence in the industry.”

Al-Khereiji added: “We are proud to partner with SCAI in this forward-thinking initiative. This joint venture is not just a business endeavor but a major stride toward redefining how technology and AI intersect in the media and advertising space. Together, we aim to deliver exceptional value to our stakeholders and help shape the future of digital media and advertising in the Middle East.”

Khalid Alkhudair, CEO of SMC, said: “This collaboration marks a transformative step in the media and advertising field. By combining SCAI’s technological capabilities with SMC’s deep expertise in media, we are creating a company that will redefine how data and AI are leveraged to deliver impactful advertising solutions.”

He added: “SMC’s goal is to drive innovation and empower stakeholders with tools and platforms that offer precision, efficiency, and unmatched value in a rapidly evolving digital ecosystem.”

The new digital and AI company in media and advertising is conducting an extensive assessment of the market in Saudi Arabia and the region to lay the foundation for adtech and mediatech applications. This endeavor will streamline advertising processes for buyers and optimize the monetization of digital properties for sellers. Central to these technologies is a focus on precision and efficiency, achieved by managing insights and aligning strategies through advanced tech and AI applications.


LuLu opens first store in Makkah, 250th globally

Updated 28 December 2024
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LuLu opens first store in Makkah, 250th globally

Lulu Retail launched its first store in Makkah, located close to Masjid Al-Haram, in Jabal Omar on Ibrahim Al-Khalil Street. This highly anticipated opening marks a significant milestone, as it also represents Lulu’s 250th store globally, highlighting the retailer’s remarkable growth and expansion across the Middle East and beyond.

The new Makkah store is strategically positioned to serve both the local community and the millions of pilgrims who visit the holy city each year. With its prime location near the Holy Mosque, the store provides a top-quality shopping experience for visitors and residents alike, making it easier for them to access essential products and services.

The store was inaugurated by Zaher Abdulmajeed Khan, leasing manager at Jabal Omar Development Company, and Samer Sabra, chief asset management officer at Jabal Omar Development Company. Dignitaries who attended the launch event included Ashraf Ali M.A., executive director of Lulu Group; Shehim Mohammed, director of Lulu Saudi Hypermarkets; Rafeek Mohammed Ali, western region director of Lulu Hypermarkets, and other officials.

“We are proud to open our new store in Makkah, and are committed to providing high-quality services and products to pilgrims and local communities. This store is a reflection of our dedication to supporting the growing needs of the community, particularly those traveling to this holiest city. We are pleased to contribute to making their visit more convenient by offering a wide range of products tailored to their needs. This opening marks an important milestone in our long-term expansion strategy across the Kingdom,” said Ashraf Ali.

The Makkah store features a variety of offerings, including an express supermarket, a fresh food section, Lulu Connect for mobile accessories, digital electronics and services, and a fashion store showcasing a wide range of collections.

The store operates 24 hours a day, allowing customers to shop whenever they need, whether for everyday essentials or during the busy pilgrimage seasons. 

The opening of Lulu’s first store in Makkah is part of a broader expansion strategy, with plans to open more outlets in both Makkah and Madinah over the coming months. 

Lulu’s growth in Saudi Arabia continues to gain momentum, with plans to open 100 stores across the Kingdom within the next three years.

 


New Murabba launches training program for young Saudis

Updated 28 December 2024
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New Murabba launches training program for young Saudis

New Murabba — a PIF Company — has announced the launch of its inaugural Graduates Program, a strategic initiative designed to cultivate and empower the next generation of Saudi leaders. The program welcomed its first cohort, marking a significant milestone in New Murabba’s commitment to developing exceptional talent and contributing to the Kingdom’s Vision 2030 goals.

Through a rigorous selection process, New Murabba has identified exceptional graduates who embody the program’s values. This immersive program will equip these individuals with critical skills in construction, engineering, project management, artificial intelligence, and other key areas, ensuring they are prepared to contribute to building the world’s “largest and most transformative downtown.”

“Aligned with Saudi Vision 2030, New Murabba is dedicated to investing in the nation’s future by providing unparalleled opportunities for its youth,” the company said in a statement. “This program exemplifies the company’s commitment to education, training, and workforce localization. Participants will embark on a transformative journey that seamlessly integrates structured on-the-job training with targeted learning courses.” 

Mamdouh Al-Quraishi, chief corporate services officer at New Murabba

Mamdouh Al-Quraishi, chief corporate services officer, said: “By cultivating the next generation of leaders, New Murabba aspires to build a brighter tomorrow for our nation. We are confident these graduates will shape the future of our community and drive innovation on a global scale.”

The New Murabba Graduates Program represents a significant investment in the future leaders of Saudi Arabia. This initiative, along with other upcoming efforts, will lay the foundation for a new generation of skilled professionals who will remarkably support the continuous development taking place in the Kingdom.


A software-defined future for the automotive industry

Updated 28 December 2024
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A software-defined future for the automotive industry

Modern vehicles are packed with advanced software and electronics, enhancing performance but also changing how manufacturers assess benefits and risks. To stay competitive in today’s market, automakers must embrace digital transformation, moving from mechanical to software-defined vehicles. This industry shift is driven by three trends: the rise of EV powertrains, the spread of semi-autonomous driving capabilities, and the expansion of digitalization into manufacturing. As hardware and software converge in products, so too must design, manufacturing and maintenance evolve for a digital age.

Revolutionizing Collaboration for Success in EVs

Electrification has pushed automakers to rethink traditional automotive design and manufacturing. Companies now have to reconsider the information needed by EV drivers and how vehicle software and E/E systems are architected. Meanwhile, the future of battery electrification hinges on advancements in battery technology and charging infrastructure. This includes new battery management system software to extend battery life by learning drivers’ charging behaviors. Comprehensive integrations across supplier networks are essential for managing the interdisciplinary architectures of EVs.

Digital threads facilitate this integration by establishing a structured data flow across the product lifecycle, enabling every design discipline to access relevant data for optimized product design. Digitalizing development allows real-time, two-way exchanges with suppliers, ensuring updated requirements and understanding part availability. Strong connections in the digital twin from design to manufacturing ensure a smooth transition between these domains, enhancing traceability and enabling accurate over-the-air updates throughout a vehicle’s lifetime. Companies that can leverage software to innovate and adapt to this dynamic market will gain a competitive edge.

Updating Development Workflows for Autonomy

While EVs are still gaining traction, autonomous vehicle features are becoming standard, with many manufacturers offering Level 3 capabilities. However, achieving higher autonomy levels requires closer integration of mechanical, electrical, electronic, and software systems, increasing development complexity and cost. This stems from the verification and validation challenges of dynamic city streets.

Streamlined interdisciplinary collaboration is crucial for making autonomy a viable business strategy. The digital twin helps engineers uncover potential issues during early simulations, allowing for problem-solving within the context of a digital twin of the entire vehicle. A fully digital solution enables greater design exploration across all domains. But breaking down traditional silos between these domains requires defining and communicating system requirements digitally. A digital process helps manage the complexity and cost implications of increased electronics and software.

Delivering system requirements dynamically to suppliers allows for early validation of subsystems in conjunction with connected systems. For example, sensors for autonomous capabilities can be validated against control boards, mechanical interfaces, and software-in-the-loop tests early in the process. The comprehensive digital twin provides traceability and data accessibility, mitigating risks and ensuring a rigorous workflow without slowing development.

Digitalization also adds value once a vehicle is on the road. A digital feedback mechanism between the factory and the vehicle allows OEMs to update and improve software-based functionality. Data from vehicles in the field can improve the digital twin and provide over-the-air updates, enhancing existing and future vehicles. This continuity of data offers the flexibility and scalability needed to implement new autonomous technologies, driving innovation and improving safety.

Delivering Products Faster with Smart Manufacturing

The complexity of building autonomous features and overhauling powertrains for electrification extends to manufacturing as well. OEMs are adopting smart manufacturing technologies to achieve flexible, efficient, and sustainable operations. Faster implementation on the factory floor allows businesses to pivot quickly when facing supply chain issues.

A digital twin of production also enables manufacturers to optimize production virtually, exploring all configurations and commissioning machine operations with minimal downtime. Connecting design and manufacturing through the comprehensive digital twin helps businesses optimize time while meeting quality, sustainability, and time-to-market goals. Digitalization streamlines data flow between these worlds, fostering adaptability and innovation.

Cross-functional collaboration powered by the comprehensive digital twin enables flexible operations, advanced automation, and proactive sustainability. Merging the real and digital worlds brings new mobility generations to market successfully, with actionable insights before physical commissioning and throughout production. This shift-left approach drives high-quality and sustainable manufacturing in SDVs.

A Software-Defined revolution through digitalization

Designing and manufacturing a software-defined vehicle for tomorrow requires greater collaboration across engineering domains, automotive manufacturers, and the global supply chains they rely upon. A digital transformation of automotive design and manufacturing is the solution for addressing the increased cost, time, and risk software and electronics bring to the automotive industry. Creating a comprehensive digital twin of the SDV and a robust digital thread between all the key disciplines helps ensure that the overall system requirements are met and validated. Digitalization provides the framework and accessibility to make success sustainable for the next big transition in the automotive industry.

  • The writer is Nand Kochhar, vice president of Automotive and Transportation at Siemens Digital Industries Software.

Lulu expands in Saudi Arabia with 2 new stores

Updated 26 December 2024
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Lulu expands in Saudi Arabia with 2 new stores

Lulu continues its ambitious expansion in Saudi Arabia, marking another milestone with the opening of its latest store at Sahara Mall in Riyadh.

This state-of-the-art outlet is designed to provide a modern and efficient shopping experience, reflecting Lulu's commitment to offering high-quality products and exceptional service.

The grand opening was attended by Ziad Al Rugaib, managing director of Al Rugaib Holding, and Shehim Mohammed, director of Lulu Saudi Hypermarkets, along with Hatim Mustansir, regional director of Lulu Hypermarkets, and other key officials.

Spanning an area of approximately 25,000 square feet, the new Lulu Express store offers a convenient and user-friendly shopping environment.

The store is equipped with four checkout counters, including self-checkout options, to provide a smooth and hassle-free experience for customers.

The layout is designed to meet the evolving needs of shoppers, with 11 diverse sections offering a wide range of products including groceries, fresh produce, meat and fish, bakery items, health and beauty products, and mobile accessories.

In addition to the well-organized layout, the store features ample parking facilities with space for over 500 vehicles, ensuring convenience for shoppers and making it easy for customers to access the store.

Located within the popular Sahara Mall, Lulu Express is strategically positioned to serve both mall visitors and the surrounding community.

During the inauguration, Shehim Mohammed emphasized Lulu’s dedication to providing a seamless and high-quality shopping experience.

“The Lulu Express Sahara Mall represents our continued commitment to expanding our reach in Saudi Arabia and offering our customers a shopping experience that combines quality, convenience, and value. This store reflects our dedication to meeting the unique needs of the local community,” he said.

The store will operate daily from 8 a.m.  to 1 a.m., providing a world-class shopping experience for customers across the region.

Lulu is offering exclusive inaugural promotions, providing customers with exceptional savings on a variety of products.

The offers further highlight Lulu’s focus on delivering high-quality products at competitive prices.

Meanwhile, Lulu is set to open its first store in the holy city of Makkah on Saturday, located at Ibrahim Al-Khalil Street.

This highly anticipated opening marks a significant milestone, as it also represents Lulu’s 250th store globally, highlighting the retailer’s remarkable growth and expansion across the Middle East and beyond.

The new Makkah store is strategically positioned to serve both the local community and the millions of pilgrims who visit the holy city each year.

With its prime location near the Grand Mosque, the store aims to provide a top-quality shopping experience for pilgrims and residents alike, making it easier for them to access essential products and services.