Runaway growth of AI chatbots portends a future poised between utopia and dystopia

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Updated 18 April 2023
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Runaway growth of AI chatbots portends a future poised between utopia and dystopia

  • Engineers who had been slogging away for years in academia and industry are finally having their day in the sun
  • Job displacements and social upheavals are nothing compared to the extreme risks posed by advancing AI tech

DUBAI: It was way back in the late 1980s that I first encountered the expressions “artificial intelligence,” “pattern recognition” and “image processing.” I was completing the final semester of my undergrad college studies, while also writing up my last story for the campus magazine of the Indian Institute of Technology at Kharagpur.

Never having come across these technical terms during the four years I majored in instrumentation engineering, I was surprised to discover that the smartest professors and the brightest postgrad students of the electronics and computer science and engineering departments of my own college were neck-deep in research and development work involving AI technologies. All while I was blissfully preoccupied with the latest Madonna and Billy Joel music videos and Time magazine stories about glasnost and perestroika.




Now that the genie is out, the question is whether or not Big Tech is willing or even able to address the issues raised by the runaway growth of AI. (Supplied)

More than three decades on, William Faulkner’s oft-quoted saying, “the past is never dead. It is not even past,” rings resoundingly true to me, albeit for reasons more mundane than sublime. Terms I seldom bumped into as a newspaperman and editor since leaving campus — “artificial intelligence,” “machine learning” and “robotics” — have sneaked back into my life, this time not as semantic curiosities but as man-made creations for good or ill, with the power to make me redundant.

Indeed, an entire cottage industry that did not exist just six months ago has sprung up to both feed and whet a ravenous global public appetite for information on, and insights into, ChatGPT and other AI-powered web tools.




Teachers are seen behind a laptop during a workshop on ChatGpt bot organized by the School Media Service (SEM) of the Public education of the Swiss canton of Geneva on February 1, 2023. (AFP)

The initial questions about what kind of jobs would be created and how many professions would be affected, have given way to far more profound discussions. Can conventional religions survive the challenges that will spring from artificial intelligence in due course? Will humans ever need to wrack their brains to write fiction, compose music or paint masterpieces? How long will it take before a definitive cure for cancer is found? Can public services and government functions be performed by vastly more efficient and cheaper chatbots in the future?

Even until October last year, few of us employed outside of the arcane world of AI could have anticipated an explosion of existential questions of this magnitude in our lifetime. The speed with which they have moved from the fringes of public discourse to center stage is at once a reflection of the severely disruptive nature of the developments and their potentially unsettling impact on the future of civilization. Like it or not, we are all engineers and philosophers now.




Attendees watch a demonstration on artificial intelligence during the LEAP Conference in Riyadh last February. (Supplied)

By most accounts, as yet no jobs have been eliminated and no collapse of the post-Impressionist art market has occurred as a result of the adoption of AI-powered web tools, but if the past (as well as Ernest Hemingway’s famous phrase) is any guide, change will happen at first “gradually, then suddenly.”

In any event, the world of work has been evolving almost imperceptibly but steadily since automation disrupted the settled rhythms of manufacturing and service industries that were essentially byproducts of the First Industrial Revolution.

For people of my age group, a visit to a bank today bears little resemblance to one undertaken in the 1980s and 1990s, when withdrawing cash meant standing in an orderly line first for a metal token, then waiting patiently in a different queue to receive a wad of hand-counted currency notes, each process involving the signing of multiple counterfoils and the spending of precious hours.

Although the level of efficiency likely varied from country to country, the workflow required to dispense cash to bank customers before the advent of automated teller machines was more or less the same.

Similarly, a visit to a supermarket in any modern city these days feels rather different from the experience of the late 1990s. The row upon row of checkout staff have all but disappeared, leaving behind a lean-and-mean mix with the balance tilted decidedly in favor of self-service lanes equipped with bar-code scanners, contactless credit-card readers and thermal receipt printers.

Whatever one may call these endangered jobs in retrospect, minimum-wage drudgery or decent livelihood, society seems to have accepted that there is no turning the clock back on technological advances whose benefits outweigh the costs, at least from the point of view of business owners and shareholders of banks and supermarket chains.

Likewise, with the rise of generative AI (GenAI) a new world order (or disorder) is bound to emerge, perhaps sooner rather than later, but of what kind, only time will tell.




Just 4 months since ChatGPT was launched, Open AI's conversational chat bot is now facing at least two complaints before a regulatory body in France on the use of personal data. (AFP)

In theory, ChatGPT could tell too. To this end, many a publication, including Arab News, has carried interviews with the chatbot, hoping to get the truth from the machine’s mouth, so to say, instead of relying on the thoughts and prescience of mere humans.

But the trouble with ChatGPT is that the answers it punches out depend on the “prompts” or questions it is asked. The answers will also vary with every update of its training data and the lessons it draws from these data sets’ internal patterns and relationships. Put simply, what ChatGPT or GPT-4 says about its destructive powers today is unlikely to remain unchanged a few months from now.

Meanwhile, tantalizing though the tidbits have been, the occasional interview with the CEO of OpenAI, Sam Altman, or the CEO of Google, Sundar Pichai, has shed little light on the ramifications of rapid GenAI advances for humanity.




OpenAI CEO Sam Altman, left, and Microsoft CEO Satya Nadella. (AFP)

With multibillion-dollar investments at stake and competition for market share intensifying between Silicon Valley companies, these chief executives, as also Microsoft CEO Satya Nadella, can hardly be expected to objectively answer the many burning questions, starting with whether Big Tech ought to declare “a complete global moratorium on the development of AI.”

Unfortunately for a large swathe of humanity, the great debates of the day, featuring polymaths who can talk without fear or favor about a huge range of intellectual and political trends, are raging mostly out of reach behind strict paywalls of publications such as Bloomberg, Wall Street Journal, Financial Times, and Time.

An essay by Niall Ferguson, the pre-eminent historian of the ideas that define our time, published in Bloomberg on April 9, offers a peek into the deepest worries of philosophers and futurists, implying that the fears of large-scale job displacements and social upheavals are nothing compared to the extreme risks posed by galloping AI advancements.

“Most AI does things that offer benefits not threats to humanity … The debate we are having today is about a particular branch of AI: the large language models (LLMs) produced by organizations such as OpenAI, notably ChatGPT and its more powerful successor GPT-4,” Ferguson wrote before going on to unpack the downsides.

In sum, he said: “The more I read about GPT-4, the more I think we are talking here not about artificial intelligence … but inhuman intelligence, which we have designed and trained to sound convincingly like us. … How might AI off us? Not by producing (Arnold) Schwarzenegger-like killer androids (of the 1984 film “The Terminator”), but merely by using its power to mimic us in order to drive us insane and collectively into civil war.”

Intellectually ready or not, behemoths such as Microsoft, Google and Meta, together with not-so-well-known startups like Adept AI Labs, Anthropic, Cohere and Stable Diffusion API, have had greatness thrust upon them by virtue of having developed their own LLMs with the aid of advances in computational power and mathematical techniques that have made it possible to train AI on ever larger data sets than before.

Just like in Hindu mythology, where Shiva, as the Lord of Dance Nataraja, takes on the persona of a creator, protector and destroyer, in the real world tech giants and startups (answerable primarily to profit-seeking shareholders and venture capitalists) find themselves playing what many regard as the combined role of creator, protector and potential destroyer of human civilization.




Microsoft is the “exclusive” provider of cloud computing services to OpenAI, the developer of ChatGPT. (AFP file)

While it does seem that a science-fiction future is closer than ever before, no technology exists as of now to turn back time to 1992 and enable me to switch from instrumentation engineering to computer science instead of a vulnerable occupation like journalism. Jokes aside, it would be disingenuous of me to claim that I have not been pondering the “what-if” scenarios of late.

Not because I am terrified of being replaced by an AI-powered chatbot in the near future and compelled to sign up for retraining as a food-delivery driver. Journalists are certainly better psychologically prepared for such a drastic reversal of fortune than the bankers and property owners in Thailand who overnight had to learn to sell food on the footpaths of Bangkok to make a living in the aftermath of the 1997 Asian financial crisis.

The regret I have is more philosophical than material: We are living in a time when engineers who had been slogging away for years in the forgotten groves of academe and industry, pushing the boundaries of AI and machine learning one autocorrect code at a time, are finally getting their due as the true masters of the universe. It would have felt good to be one of them, no matter how relatively insignificant one’s individual contribution.

There is a vicarious thrill, though, in tracking the achievements of a man by the name of P. Sundarajan, who won admission to my alma mater to study metallurgical engineering one year after I graduated.




Google Inc. CEO Sundar Pichai (C) is applauded as he arrives to address students during a forum at The Indian Institute of Technology in Kharagpur, India, on January 5, 2017. (AFP file)

Now 50 years old, he has a big responsibility in shaping the GenAI landscape, although he probably had no inkling of what fate had in store for him when he was focused on his electronic materials project in the final year of his undergrad studies. That person is none other than Sundar Pichai, whose path to the office of Google CEO went via IIT Kharagpur, Stanford University and Wharton business school.

Now, just as in the final semester of my engineering studies, I have no illusions about the exceptionally high IQ required to be even a writer of code for sophisticated computer programs. In an age of increasing specialization, “horses for courses” is not only a rational approach, it is practically the only game in town.

I am perfectly content with the knowledge that in the pre-digital 1980s, well before the internet as we know it had even been created, I had got a glimpse of the distant exciting future while reporting on “artificial intelligence,” “pattern recognition” and “image processing.” Only now do I fully appreciate how great a privilege it was.

 


15 media workers killed in Gaza 2025: Palestinian Journalists Syndicate

Updated 28 April 2025
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15 media workers killed in Gaza 2025: Palestinian Journalists Syndicate

  • Syndicate’s latest report documents rise in Israeli arrests, threats, harassment of journalists

LONDON: At least 15 media workers have been killed in Gaza since the start of 2025, according to a new report released by the Palestinian Journalists Syndicate.

The report, published over the weekend by the syndicate’s Freedoms Committee, which monitors Israeli violations against journalists, highlighted the continued direct targeting of media workers.

Seven journalists were killed in January and eight in March, the report stated.

In addition, family members of 17 journalists were killed, while 12 reporters’ homes were destroyed by rocket and shell attacks, with 11 injured in the assaults.

The report noted that violence against media crews extended beyond fatal attacks. It documented the arrest of 15 journalists, either at their homes or while on assignment. Some were released within hours or days, while others remain in detention.

The syndicate also recorded 49 death threats issued against journalists, many of whom were warned to evacuate the areas they were covering.

Legal harassment intensified as well, with the report citing over 10 cases in which journalists — mostly from the West Bank-based Al-Quds newspaper — were summoned for interrogation and banned from reporting near Al-Aqsa Mosque and Jerusalem’s Old City.

In the occupied West Bank, approximately 117 journalists faced physical assaults, repression, or reporting bans, particularly in Jenin and Jerusalem. The committee also documented 16 cases of work equipment being confiscated or destroyed.

The violence against journalists comes amid a renewed Israeli military campaign in Gaza following the collapse of a ceasefire deal with Hamas. Israeli forces have intensified their offensive, cutting off vital supplies to Gaza’s 2.3 million residents, leaving the enclave on the brink of famine.

Israel’s actions are now the subject of hearings at the International Court of Justice in The Hague, where Tel Aviv faces accusations of violating international law by restricting humanitarian aid to Gaza.

The humanitarian toll has been devastating.

According to Gaza’s Health Ministry, more than 61,700 people have been killed in Gaza since Israel launched its offensive on Oct. 7, 2023. More than 14,000 others are missing and presumed dead, with civilians making up the vast majority of casualties.

Washington-based press watchdog, the Committee to Protect Journalists, has also raised alarm over the scale of media worker deaths, reporting that at least 176 journalists — almost all Palestinian — have been killed since Israel launched its assault on the Occupied Territories.


Al Majalla sets new benchmark for regional visual journalism with 13 wins at design awards

Updated 28 April 2025
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Al Majalla sets new benchmark for regional visual journalism with 13 wins at design awards

  • Arab News’ sister publication received 13 international honors at the Society of News Design’s 46th Best of News Design Creative Competition, including a prestigious Bronze Medal

RIYADH: Al Majalla has earned 13 international honors at the Society of News Design’s (SND) 46th Best of News Design Creative Competition, including a prestigious Bronze Medal. 

The awards, judged by a global panel of 42 visual journalists, recognize the most outstanding journalism and design work published worldwide in 2024. Nearly 5,000 entries were submitted to the 46th annual creative competition, with Al Majalla’s work honored alongside leading international titles such as The New York Times, Bloomberg, Reuters, and National Geographic. 

Among the honors, Al Majalla received a Bronze Medal — a distinction awarded to visual storytelling that goes “beyond excellence,” demonstrating an elevated level of aesthetic execution, creativity, or degree of difficulty. The recognition was granted for a body of work focused on the special topic of conflict in the Middle East. 

“This achievement reflects our commitment to credible, in-depth journalism, and to presenting it in a way that resonates with global audiences,” said Al Majalla Editor-in-Chief Ibrahim Hamidi. “This is just one step in our broader transformation journey — one that aims to center thoughtful reporting, bold editorial choices, and design-led storytelling at the core of our work.” 

In addition to the Bronze Medal, Al Majalla received 12 Awards of Excellence across categories including page design, illustration, animation, and special topics such as elections and drug-related issues in the Arab world. These awards are reserved for work that pushes the boundaries of traditional media through daring, innovative storytelling. 

“This is a recognition of the collaborative energy and bold thinking our team has brought to the table,” said Creative Director Sara Loane. “We’re reimagining how Arab journalism can look and feel — modern, intentional, and visually impactful.” 

This is a standout moment that reflects not only creative excellence but also the momentum behind Al Majalla’s editorial evolution. It underscores Al Majalla’s place in SRMG’s wider digital evolution, where innovation and substance go hand in hand to redefine how journalism engages and endures. 


Tortoise Media to relaunch Observer this weekend

Updated 26 April 2025
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Tortoise Media to relaunch Observer this weekend

  • World’s oldest Sunday paper to become company’s flagship brand
  • Observer will not be ‘another daily newspaper just on the seventh day of the week,’ says Tortoise founder James Harding

LONDON: Tortoise Media is set to publish its first edition of The Observer this weekend, following the formal completion of its acquisition of the 234-year-old Sunday newspaper from Guardian Media Group.

A dedicated Observer website will launch on Friday, with the first in-house print edition under Tortoise’s ownership hitting newsstands on Sunday. The relaunch also marks a return to print for Tortoise founder James Harding, who has formerly been editor of The Times, director of BBC News, and a journalist at the Financial Times.

“The world’s oldest Sunday paper is also going to be the newest. You’ll see the paper will change, but change gradually,” Harding told the Financial Times.

The Observer will become Tortoise Media’s flagship brand, while the Tortoise name will be retained as a sub-brand for long-form investigations and other digital content.

The historic Sunday paper, renowned for its investigative reporting, international coverage, and analysis, has long played a prominent role in covering major global events, including the Middle East. It took a bold editorial stance during the Suez Crisis, when then-editor David Astor criticized the British-French-Israeli invasion of Egypt. It also distinguished itself with coverage of the Israeli-Palestinian conflict, the Iraq War — including early exposure of faulty intelligence on weapons of mass destruction — and British complicity in torture during the War on Terror.

The new Observer website will focus on “making sense of the headlines” rather than competing with rolling news outlets like the BBC or The Guardian, Tortoise’s digital editor Basia Cummings said in a recent interview.

“But news, culture and style are the main pillars of our newsroom,” Cummings added, noting that the publication would maintain its “investigative, internationalist” editorial identity, alongside staples such as the Observer New Review, Observer Magazine, and Observer Food Monthly.

The digital offering will include a daily email newsletter and, later this year, a slate of new podcasts. Events and festivals — part of Tortoise’s existing engagement model — are also planned.

The new website is an “initial version.” A full relaunch, including a mobile app and paywall, is expected in the coming months. Until then, content will be free to access as part of a first-party data strategy.

The relaunch comes as Tortoise looks to strengthen its position in the British and international media landscape. According to the Financial Times, British insurance tycoon Sir Clive Cowdery — founder of the Resolution Foundation and publisher of Prospect magazine — has agreed to join the Tortoise board and invest in the venture.

Although Tortoise has incurred financial losses of around £3 million, the company has pledged to invest £25 million into The Observer. Concerns about the financial stability of the loss-making startup have been raised by journalists at both titles, but new funds are expected from backers including South African businessman and Labour Party donor Gary Lubner, and Standard Investments, part of the US-based Standard Industries group.

As part of the deal, the Guardian Media Group’s owner, The Scott Trust, has taken a 9 percent stake in Tortoise, following a £5 million commitment.

“I don’t think that it makes sense for The Observer to be another daily newspaper, just on the seventh day of the week,” Harding said. “We’re not in the business of being a breaking news service; we want to understand what’s driving the news.”


Israeli Foreign Ministry backtracks on message of condolence over Pope Francis’ death

Updated 25 April 2025
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Israeli Foreign Ministry backtracks on message of condolence over Pope Francis’ death

  • Ministry ordered removal of post hours after it was published, citing ‘error’
  • Move appears to be tied to outspoken criticism of Israel’s actions in Gaza, West Bank

LONDON: Israel’s Foreign Ministry has backtracked on a message of condolence shared on social media following the death of Pope Francis, deleting the post just hours after it was published.

The message, which appeared on the official X accounts of several Israeli embassies around the world, read: “Rest in peace, Pope Francis. May his memory be a blessing.” It was accompanied by an image of the pontiff at the Western Wall in Jerusalem, the holiest site for Jewish people.

The Foreign Ministry later ordered the post to be taken down and instructed ambassadors not to sign books of condolence at Vatican missions worldwide, according to Israeli media reports.

The reversal reportedly sparked frustration among diplomats, especially in predominantly Catholic countries, and prompted internal criticism of the ministry’s leadership.

Raphael Schutz, Israel’s former ambassador to the Vatican, said: “I think the decision is a mistake. We shouldn’t keep score like this after someone’s death.”

Schutz and other diplomats argued that retracting condolences risked damaging Israel’s image among the world’s 1.3 billion Catholics.

While the Foreign Ministry said the original post was published “in error,” the decision to remove it appears tied to Pope Francis’ recent criticism of Israel’s actions in Gaza and the West Bank.

The pope, who died on Monday aged 88 after suffering a stroke and heart failure, had emerged as one of the most outspoken critics of Israel’s military campaign in Gaza.

In his final Easter message he had repeated his call for an immediate ceasefire in Gaza and described the humanitarian situation there as “dramatic and deplorable.”

The Latin Patriarch of Jerusalem Cardinal Pierbattista Pizzaballa said that the late pope “was very close to the community of Gaza, the parish of Gaza.”

Pope Francis said of Israel’s actions in Gaza in November 2023: “This is not war; this is terrorism.” His remark drew sharp criticism from Israeli officials and media, including an editorial in The Jerusalem Post accusing him of offering “unconditional support for Hamas.”

Aside from a message of condolence from President Isaac Herzog, who expressed the hope that the pope’s memory would “inspire acts of kindness and hope for humanity,” Israeli leaders have remained largely silent. Prime Minister Benjamin Netanyahu and Foreign Minister Gideon Sa’ar did not issue any public statement or social media posts.

The decision not to engage was met with criticism from Israeli commentators and members of the public, who argued that it did not reflect the views of most Israelis.

Political and religious leaders from across the world have expressed their condolences. Saudi Arabia’s King Salman and Crown Prince Mohammed bin Salman sent official messages mourning the death of the head of the Vatican City State.

Pope Francis, who led the Catholic Church for 12 years, will be laid to rest in Rome on Saturday. Leaders from across the world, including the Arab region, are expected to attend. It remains unclear whether Israel will send an official delegation.


SRMG Media Solutions, Veyron ink deal to drive regional ad growth

Updated 24 April 2025
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SRMG Media Solutions, Veyron ink deal to drive regional ad growth

  • The partnership allows Veyron Marketing’s clients to tap into SMS’s advertising offerings
  • Agreement is underpinned by a shared vision to advance the region’s marketing ecosystem, companies say

RIYADH: SRMG Media Solutions (SMS) has signed a Memorandum of Understanding (MoU) with Veyron Marketing, a leading media buying and marketing agency in Saudi Arabia and a subsidiary of Naif Alrajhi Investment. This strategic alignment aims to elevate the regional media and marketing landscape by enabling Veyron Marketing’s clients to access SMS’s dynamic portfolio of advertising solutions, including innovative digital formats, branded content, and experiential advertising.

As a next-generation, data-driven media solutions company, SMS delivers innovative, results-focused advertising strategies. By utilizing proprietary first-party data, advanced AdTech solutions and AI-driven audience segmentation, SMS creates personalized campaigns that drive growth, innovation and profitability. As the exclusive media partner for SRMG’s prestigious brands, SMS manages a distinguished media portfolio that includes Asharq Al-Awsat, Asharq News, Asharq Business with Bloomberg, Al Eqtisadiah, Akhbaar24, Arab News, Hia, Sayidaty, Billboard Arabia, Manga Arabia and thmanyah. With a global reach of more than 170 million users, SMS delivers engaging content across a diverse range of platforms, including digital and social media, websites, apps, newsletters, TV, audio channels, podcasts, print, and experiential IPs. 

Veyron Marketing has built a strong reputation for its innovative marketing strategies and expertise in media planning and buying. This MoU comes at a pivotal time as both SMS and Veyron continue their growth trajectories. Through this partnership, SMS will extend its footprint into traditional media formats, a key strength of Veyron’s offering, enabling more holistic, 360-degree media solutions for brands and advertisers.

The agreement is underpinned by a shared vision to advance the region’s marketing ecosystem by fostering innovation, expanding digital capabilities, and unlocking new commercial opportunities. Both SMS and Veyron bring a deep understanding of the Saudi market, complemented by extensive global reach, positioning them to drive long-term value for advertisers.

Ziad Moussa, Managing Director of SMS, stated: “This MoU represents a significant step forward in our mission to transform the media and marketing landscape. By combining our respective strengths—Veyron’s local expertise and our global reach—we are poised to deliver integrated, high-impact campaigns that drive growth and innovation across the Kingdom and the region.”

Mohammed Al Esmail, Managing Director at Veyron Marketing, added: “Our alignment with SMS opens up powerful new opportunities for our clients. By integrating our traditional media strength with SMS’s advanced digital and content capabilities, we are enabling advertisers to connect with audiences through more meaningful, data-driven, and multi-platform strategies.”

With this strategic MoU, SMS reinforces its commitment to redefining media and advertising in the MENA region and beyond. To learn more about how SMS can transform your advertising strategy, visit https://srmgms.com or contact partner@srmgms.com.