Najm for Insurance Services inaugurated its new branch in Al-Ahsa, in the presence of Al-Ahsa Traffic Department Director Brig. Gen. Khalid bin Faleh Al-Rashidi and a number of Najm officials. Al-Rashidi toured the branch, during which he viewed the workflow and services provided by Najm to improve the customer experience.

The new branch comes within the framework of the continuous improvement plan implemented by Najm, which included the opening of a number of branches throughout the year, including in Jazan and Hail. These branches have now become part of Najm’s network, which includes 28 branches. This extensive network of branches will ensure the provision of the company’s services across various regions of the Kingdom.

In addition to these branches, Najm also has digital channels that provide a range of services and improve the customer experience, including a smartphone app, call center, IVR service, website, WhatsApp, X platform and the virtual visit service via Najm’s website, which was recently launched in its experimental phase.

To ensure business sustainability and continuity, Najm is implementing an integrated system of solutions and services for the Kingdom’s citizens, residents, and visitors.

Vice President of Customer Service at Najm Mohammed A. Alzndi said: “The development of Najm’s branches comes within the framework of its strategy aimed at providing a stimulating work environment in accordance with the requirements of Najm’s corporate identity. Najm also adopts modern technical means to speed up handling the transactions of traffic accidents and vehicle insurance customers Kingdom wide.”

Alzndi added: “Najm has transitioned from the traditional concept of the vehicle insurance sector, which focused on handling traffic accidents, to a comprehensive, integrated, and organized sector that provides high-quality services. This transition achieves several qualitative objectives, the most important of which are enhancing road safety and improving the quality of life in line with the goals of Saudi Vision 2030. Additionally, it provides services to all parties in the insurance ecosystem.”

Najm is a closed and unlisted Saudi joint stock company established in 2007, to promote the vehicle insurance sector in the Kingdom. It provides an integrated system of insurance solutions and services to citizens, residents, and visitors in 44 Saudi cities through a skilled Saudi workforce.

Huawei, a global provider of telecommunications technology solutions, presented its cutting-edge 5G-Advanced and AI solutions at Mobile World Congress Shanghai 2024 under the theme “Advancing the Intelligent World.” The company showcased its latest products and solutions that support commercial 5G-A deployment and the AI devices required for the mobile AI era.

The year 2024 marks the start of a new era of mobile AI empowered by the commercial launch of 5G-A and rapid advances in AI. Leading operators in the Middle East and China have started to deploy 5G-A networks, with some of them already launching differentiated experience-based 5G-A packages.

Huawei’s Executive Director of the Board and Chairman of the ICT Infrastructure Managing Board David Wang delivered a keynote speech titled “Accelerating 5G-A and Shaping the Mobile AI Era.” He said that the mobile AI era will transform human-machine interaction, content production, and mobile devices, revitalizing society and creating opportunities for the mobile industry.

Wang said: “This month marks the fifth year since 5G’s commercial launch in China. Over the past five years, commercial 5G has achieved remarkable success and made an unprecedented impact on the global mobile industry.” He added that Huawei looks forward to working with all industry stakeholders to seize the enormous opportunities presented by the mobile AI era to shape the intelligent world.

Dr. Philip Song, chief marketing officer of Huawei Carrier Business Group, explained how Open Gateway will be essential for carriers to pursue experience-driven operations based on diverse 5G-A network capabilities. Open Gateway defines unified standards, billing modes, and a global ecosystem within an interoperable framework. It will become a new engine for 5G-A experience-oriented operations and spur the creation of new business models.

Yang Chaobin, Huawei’s board member and president of ICT products and solutions, discussed how AI technology, particularly generative AI, brings new opportunities and requirements to telecom networks. He introduced Huawei’s upgraded autonomous driving network solution, now powered by the company’s Telecom Foundation Model. This solution provides five role-based copilots and five scenario-based agents to enhance network value in service enablement, maintenance, and experience assurance.

Huawei has announced reaching six separate agreements with pioneering 5G-A operators worldwide and launched a joint initiative for high-quality mobile video development in the AI era. The company will continue to invest in the R&D of network APIs, exploring new services, accelerating the development of incumbent services like fixed wireless access, and improving O&M efficiency.

Leading operators around the world are already looking to capitalize on 5G-A. More than 30 operators have completed 5G-A technical verification, and nearly 20 mobile phone models currently support multi-carrier aggregation, with some supporting the feature by default. Around 10 operators have announced commercial 5G-A plans, including the launch of 5G-A packages and related services.

The number of global 5G users has exceeded 1.8 billion, and many operators have already seen the first wave of benefits from 5G.

MWC Shanghai 2024 was held from June 26-28 in Shanghai, China.