NEW DELHI: Pooja Sharma’s life was turned upside down when her older brother was killed, leaving her with a tragic responsibility that soon became a mission of serving those no one thought to serve — New Delhi’s unclaimed dead.

The 27-year-old spends most of her time collecting bodies released from mortuaries by the police and taking them to a crematorium for their final dignified farewell.

“My elder brother was shot dead in front of my eyes because of a small tiff with some goons. No one came to help me out. When I took him to the hospital, he was declared dead and my father went into a coma. When my brother’s dead body came home from the hospital there was no male member to perform the last rites,” Sharma told Arab News.

“I did the last rites of my brother, tying a turban on my head. When I went to the cremation ground to collect his ashes, I started crying inconsolably. That day I took a vow that, from now on, no dead body will go unattended to the cremation ground.”

Quitting her job as an HIV counsellor at a government hospital, she established Bright the Soul Foundation, which has since helped perform funerary rites for more than 5,000 people.

“I perform the last rites not only for Hindus, but also Christians and Muslims and other religions too,” Sharma said.

“God has made us human, and we deserve respect both while living and while dead. I want to serve the dead.”

Delhi police data shows that thousands of unidentified bodies are found in the city every year. After an investigation and attempts to locate relatives, officers either bury them in mass graves or cremate them. Or they call Sharma.

She performs funeral rites for about eight people every day and tries to raise awareness on her Instagram page and the foundation’s website, hoping she will be able to expand the reach of her service.

“I want to spread the wings of my organization across the country so that the orphaned dead bodies can get their respect and decent cremation. There are some states which are really poor, and poor people when they die, they don’t get their due respect. They are buried or cremated in a very rude manner,” Sharma said.

“I feel it’s important that the dead bodies also get their rights, and they should be buried with full religious and ritual rites.”

Earlier this month, Sharma’s work was recognized when the BBC included her on its 2024 “100 Women” list of inspiring and influential women from around the world.

She hopes the recognition will help more women enter the service of final rites and destigmatize their presence. Sharma herself has faced resistance from priests and the wider community as the role is traditionally held by men in Hinduism.

She has also sacrificed her personal life in pursuit of her mission.

Living with her father and grandmother, who also financially support her work, Sharma does not feel accepted by society at large.

“People don’t talk to me normally. They are scared of me, and they don’t mingle with me. Even my childhood friends have also stopped talking to me. They say that their parents have stopped them from talking to me, and they say that if they talk to me, they will turn impure,” she said.

“This is a lonely journey for me, but I have accepted my fate ... My life is dedicated to the service of humanity.”